Managing a portfolio generating over $5 million in revenue and oversee an operation with more than 400 resources. Leading the development and execution of operational strategies, ensuring the efficient and effective delivery of recruitment services to clients. Focusing on building and maintaining strong client relationships, ensuring their staffing needs are met with exceptional quality, timely execution, and high levels of satisfaction.Driving the continuous optimization of recruitment processes, leveraging technology to improve workflows and enhance operational efficiency. overseeing budgets, implement cost control measures, and ensure the financial health and profitability of the operations.In close collaboration with sales and business development teams, supporting business growth by driving client onboarding and identifying new opportunities. I analyze key operational data, monitor performance metrics, and foster a culture of continuous improvement throughout the organization.

Managing portfolio of $0.5 Million Revenue.Supporting 30 different staffing brands across North America.Managing the team of 400+ recruiters including 20 Leaders to support 30 different clients.

Managing and leading a team of 200+ offshore Recruiters including 4 Operations Manager and 8 Team Managers.Monitoring the performance of teams and individuals, identifying development areas and addressing poor performance where appropriate.Coaching and counselling Recruiters on sourcing techniques, recruitment processes and hiring administration.Responsible for the service P&L and reporting, ensuring that financial forecasting, resource planning and capacity management is optimized to provide the most cost effective service.Leading and developing all staff members including performance plans, Quarterly reviews and setting quarterly targets/goals.Providing back-up/coverage to the Client Services team to ensure a seamless delivery of services to client.Resolving operational issues and the escalation relating to client service delivery.

This position reported directly to the Divisional Head of Operations and helped maintain an environment of high morale, motivation and teamwork along with core values of Integrity.Managed the day-to-day interaction with 20-30 recruiters and maintained responsibility for developing and maintaining the recruiting strategy to support business growth.Built an innovative, effective and robust recruitment process from the ground up - including job applications, code tests, and interview formats/questions.Worked on various VMS (Vendor Management Systems).Generated ISO Audit reports and compliance reports.Reviewed daily & weekly reports of the entire team and classified their work load for the next day to clear the backlogs.Assisted & communicated to clients with priorities and synopsis of activities of each member for the entire day.Partnered with Requisition Engagement Manager, Client Sales Executives and Recruiters to ensure all client submittals, interviews and offers are managed effectively and efficiently.

Successfully managed the team of 15+ recruiters who were independently performing tasks like sourcing, initial screening, short listing, Pre and post interview follow-ups.•Reported to Operations Manager• Worked with the team on Permanent/Full Time/contract requirements.• Worked on contract and contract to hire positions on all tax terms (C2C, 1099 and W2) to provide qualified candidates.• Understand the client’s needs and respond urgently by recruiting effectively and in a timely manner.• Prepared Monthly and Quarterly Report & PPT presentation.• Maintained Database on ATS like Jobdiva, Bullhorn, Salesforce, Zoho, etc.• Apply passive recruiting strategies for recruiters in the team.• Expert in various sourcing and recruiting tools.

Establish relationships and consult with internal account managers and external hiring managers to gather requirements.Analyze position requirements and responsibilities, and identify other needs within the client’s organization.Develop a plan for identifying needed resources including posting, sourcing, screening and other recruitment activities.Worked on various conventional and non-conventional job boards such as Career builder, Monster, indeed, The Ladders, LinkedIn, and Job spider.Initial screening and profile matching with reference to Educational Qualification, Total Experience, Relevant Skill sets, Communication skills, Team Compatibility & Attitude.Responsible for recruitment of all positions, skills and levels onsite and offshore.

• Motivating and inspiring the team to surpass their potential.• Improving the team and facilitating the communication among the members of team. • Creating sense of ownership within the employees and resolving employee issues, if any. • Encouraging, supporting, and motivating actively one’s peer team. • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets. • Carrying out team meetings and actively participating in the monthly and weekly meetings.• Responsible for Generating Daily / weekly / Monthly process reports, analyzing them & working out an action plan based on the observations.