• Work with large datasets to produce specialist MI reports for the Sales team and Senior Management.• Produce comprehensive management reports including monthly sales results with individual account / sales team and product breakdown analysis for board pack on both the Leasedrive and Zenith Heritages. • Assist with the segmented P & L across new customers, existing business and forecasting.• Weekly / Monthly business run rate analysis against budget, run rate variances.• MID and P11D reporting for customer base.• Prepare sales proposals, confirmation letters, welcome packs and documentation.• System Application Support, Customer configuration and Web setup.• Update customer database on Salesforce.• Produce customer reporting packs with financial data and account analysis.• Create and maintain customer tariffs and rates documentation.

• To increase web traffic using SEO, Social Media and Email Marketing.• Responsible for creating banners, amending and manipulating images using Adobe Photoshop and Elements.• To provide bespoke personalised work wear websites using the Content Management System. • Taking control of web content to ensure images and descriptions are current and text rich.

• Responsible for providing support for corporate accounts on our B2b E-Commerce Platforms with an annual turnover of 84 million pounds.• Project management of client account set ups from initial discussions to implementation.• To provide training for Sales representatives and end users through various methods of communication such as client facing meetings and web conferencing.• To identify ways to improve our E-Commerce platforms to provide a clear and easy user experience, to communicate with developers and manage solution delivery.• The review and import of products, images and client data

• Sales and Product analysis to provide support for our small business team.• Email campaigning and SEO work on OfficeTeamDirect.co.uk, StationeryStore.co.uk and support with NPASales.co.uk• Google analytics set up and reporting.

• Management of the daily office activity, customer service and company website.• Responsible for daily routines including purchasing, office back up and warehouse documentation.• To ensure a 100% fulfilment rate where possible through stock allocation and warehouse management and provide detailed reporting for HQ.• To arrange and support supplier product launches and organise sales team incentives.

• Provide experienced support for the customer service team.• To liaise closely with purchasing and sales teams to manage customer expectations and ensure a quality service.• Involved with the administering of orders and customer returns.