Award winning data analytics and process improvement program manager with a Ph.D. and Lean Six Sigma (LSS) Black Belt (BB) coupled with 20+ years of diverse insurance industry experience. Strong track record of reengineering business practices to significantly reduce costs, increase operating efficiency and strengthen customer satisfaction. Recognized as a highly analytical subject matter expert with strong change management skills and extensive experience leading project teams.I've co-led an enterprise-wide LSS function that consistently met or exceeded goals for individuals trained, projects completed, and financial benefits. Over my career, I've coached more than 150 LSS projects, with cumulative benefits of $150 million.I'm known for:1. Developing strong relationships across multiple functional areas and across all levels of leadership2. Excellent verbal and written communication, with the ability to describe complex analytical/statistical information in an understandable and meaningful manner3. The ability to identify analytical and process improvement opportunities that link to strategic goals and initiativesMy partners/colleagues count on me to:- Develop employee skills and abilities that help drive improved business results- Drive the utilization of analytics and promote a culture of continuous improvement