Craig Johnston Email and Phone Number
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I have more than 14 years of direct Insurance and reinsurance industry experience, with 11+ years of IT and Operations full life-cycle project experience in a variety of roles. My current role is as a Manager for the North American division of Wavestone Consulting, one of the leading global consulting firms based in France. Focused specifically on Life Reinsurance projects, I have previously worked on a variety of initiatives, including:• Leading multiple large Underwriting and Claims software deployments• Managing SharePoint implementations• Developing and managing test plans and overseeing test case execution• Creating reporting suites for divisional metrics and data in MicroStrategy• Supporting SAP implementations in both a Senior PM as well as BA capacityCurrently, I am supporting a US-based client on a large Reinsurance IFRS17 transition in both a BA and PM capacity, along with supporting an SAP implementation as a BA as well. I have routinely demonstrated that I am adaptable, personable, and independent, and have many successful projects under my belt.While my career growth is extremely important, I work hard and play hard. I enjoy a diverse range of hobbies, from playing trumpet and guitar in a number of successful bands to making annual snowboard, bike, and surf trips across the globe. I am also the extremely proud father of a 4-year-old ball of energy who definitely keeps me on my toes!
Wavestone
View- Website:
- wavestone.com
- Employees:
- 3628
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ManagerWavestone May 2024 - PresentToronto, Ontario, Canada
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ManagerQ_Perior Jan 2020 - Jun 2024Toronto, Canada Area -
Senior Analyst - SapPacific Life Re Jan 2018 - Dec 2019Toronto, Canada AreaPacific Life Re work with clients in Europe (UK & Ireland), Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash, Underwritten Annuities and Longevity products. Their clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.Major Duties and Accomplishments Include:•Acted as point person on various project work streams, working with vendors and internal employees to drive solutions and ensure timelines and requirements were met.•Internal subject matter expert on the collections and disbursements module of SAP, consulting on additional requirements and overseeing testing activities as needed.•Seen as a mentor to more junior employees, providing guidance, training and escalations as necessary. -
Reinsurance Business Analyst - SapPacific Life Re Jun 2016 - Dec 2017Toronto, Canada AreaPacific Life Re work with clients in Europe (UK & Ireland), Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash, Underwritten Annuities and Longevity products. Their clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.Major Duties and Accomplishments Include:•Worked as part of a task force charged with creating detailed process documents, flowcharts, and workflows to map new system processes and procedures for use post-implementation.•Supported requirements gathering and documentation for the functionality of various SAP modules, working with all aspects of the business to translate high-level brainstorming into succinct functional requirements.•Conducted new system on-boarding sessions to current employees on the adaptation of current-to-new world system processes and procedures, ensuring understanding and providing follow-up support. •Managing the test phase activities related to the collections and disbursements as well as technical accounting SAP modules, including developing test plan requirements, functional and scenario testing development, and overseeing test case execution activities for all stages of testing.
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Reinsurance Business AnalystPacific Life Re Jan 2015 - Jun 2016Toronto, Canada AreaPacific Life Re work with clients in Europe (UK & Ireland), Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash, Underwritten Annuities and Longevity products. Their clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks.Major Duties and Accomplishments Include:•Managed a diverse portfolio of Canadian, American, and European clients, handling all aspects of their accounts quickly and efficiently. •Worked collaboratively with representatives from other functional areas to analyze, document, and implement interdepartmental process changes aimed at realizing efficiencies and economies of scale.•Looked on to mentor and work with many of the new hires, delivering various training programs to educate them on internal processes and systems used to effectively manage clients.
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Recruitment Process ConsultantSmart Talent Services Mar 2014 - Dec 2014Toronto, Canada AreaSmart Talent Services is a full-service recruitment firm specializing in fulfilling the hiring needs of company's across a diverse spectrum of industries. We count a number of major firms as our clients, and specialize in recruiting all levels of sales, operations, and IT roles.Major Duties and Accomplishments Include:•Spearheaded the creation and implementation of a customized recruitment process outsourcing program comprised of software integration, innovative pricing structures as well as high-quality tools and strategies for the client. As a result, the IT department signed 5 net-new clients within the first four months of implementation totalling 12 new roles for the company.•Designed KPI’s, dashboards, and reporting tools for use in tracking and managing business development, lead generation, and overall recruitment activity monitoring.
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Project ManagerForesters Feb 2013 - Mar 2014Toronto, Canada AreaForesters is an international financial services provider with a difference. We are not driven by the demands of outside investors. Instead, we are a membership-based fraternal benefits organization.Major duties and accomplishments included:• Demonstrated expertise in managing a multidisciplinary team of vendor as well as internal developers, designers, testers, and architects. Applied sound communication skills within a team-oriented environment that resulted in the successful delivery of 3 major projects over a 9-month period. • Created and managed project budgets, ensuring resources were correctly allocated and according to incurred costs. Utilized self-created custom budget tracking tools guaranteeing project budgets were kept within planned expenditure levels.• Developed and maintained project documentation as defined by accepted SDLC roadmap and enterprise architecture. Facilitated quick project transition to the business and prevented documentation issues during internal audit.• Managed the corporate enhancement portfolio while ensuring the successful delivery of 37 enhancements over a 9 month period. Utilized project planning and monitoring skills which increased savings within corporate business areas totaling over $200k per annum. -
Portfolio AnalystForesters Sep 2012 - Feb 2013Toronto, Canada AreaForesters is an international financial services provider with a difference. We are not driven by the demands of outside investors. Instead, we are a membership-based fraternal benefits organization.Major duties and accomplishments included:• Managed project portfolios via analysis and prioritization to ensure all projects adhered to organizational governance structures. Supervised the withdrawal of two large and 16 small initiatives to release ~$250k for use on other initiatives.• Supported all new project business casing to guarantee positive ROI and project uptake by conducting in-depth cost-benefit analyses.• Developed and presented comprehensive project dashboard reports to executive leadership team on a monthly basis. Provided executive leadership team with in-depth knowledge and visibility into project portfolio health.
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Business AnalystForesters Oct 2010 - Sep 2012Toronto, Canada AreaForesters is an international financial services provider with a difference. We are not driven by the demands of outside investors. Instead, we are a membership-based fraternal benefits organization.Major duties and accomplishments included:• Documented and analyzed various processes across diverse business areas resulting in improved overall efficiencies with a 5-year estimated savings of ~$242k. • Functioned as Lead Analyst for a number of large initiatives including a $250k applicant identity verification project. Contributed to the expulsion of 15 suspect producers and a 20% decrease of fraudulent producer business submitted in the first month of production.• Worked with front-line office staff to analyze day-to-day processes in order to determine ways to be more effective. Created a variety of ad-hoc reports and tools and recommended more efficient ways to conduct day-to-day operations across multiple business areas; most reports and tools still in use today. • Acted as subject matter expert for projects that impacted all aspects of Insurance Operations. Took ownership of production issues while serving as a central point of contact for status and resolution.
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Business & Process AnalystForesters Sep 2008 - Sep 2010Toronto, Canada AreaForesters is an international financial services provider with a difference. We are not driven by the demands of outside investors. Instead, we are a membership-based fraternal benefits organization.Major duties and accomplishments included:•Utilized business process reengineering techniques to identify pain points in US Sales & Marketing’s metrics and reporting. Directed the creation and implementation of a comprehensive and interactive Producer Metrics Tool, offering more accurate and in-depth producer sales and performance metrics tracking.• Developed and delivered multiple organization-wide training programs that were designed to enable employees to work more effectively with the programs they use on a daily basis. Realized a 75% employee uptake that allowed for efficiency improvements within all business areas.
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Staff English TeacherSogang Language Program Jun 2007 - Jul 2008Seoul, KoreaSogang Language Program (SLP) is an English language program founded by Sogang University to achieve children's sound education.Major duties and accomplishments included:• Completed a one-year contract with SLP as a Staff English Teacher instructing classes of 8-14 children from ages 7-15. Planned lessons, developed and delivered curriculum, conducted parent-teacher interviews, and managed classrooms of various sizes on a day-to-day basis. Facilitated a 98% pass rate among all students, the highest in the school.
Craig Johnston Skills
Craig Johnston Education Details
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Scaled Agile91% -
Life Office Management Association (Loma)Insurance
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Project Management Professional Certification Course -
Commerce
Frequently Asked Questions about Craig Johnston
What company does Craig Johnston work for?
Craig Johnston works for Wavestone
What is Craig Johnston's role at the current company?
Craig Johnston's current role is Manager at Wavestone.
What is Craig Johnston's email address?
Craig Johnston's email address is cj****@****ers.com
What is Craig Johnston's direct phone number?
Craig Johnston's direct phone number is +164765*****
What schools did Craig Johnston attend?
Craig Johnston attended Scaled Agile, Life Office Management Association (Loma), University Of Toronto, Mcmaster University.
What are some of Craig Johnston's interests?
Craig Johnston has interest in Health.
What skills is Craig Johnston known for?
Craig Johnston has skills like Project Implementation, Corporate Strategy, Business Process Improvement, Training And Development, Data Analysis, Project Delivery, Business Development, Event Management, Event Planning, Relationship Management, Business Strategy, Analysis.
Who are Craig Johnston's colleagues?
Craig Johnston's colleagues are Hippolyte Duc, Ismail Lahrech, Ghita Mounig, Alae Kettani, Sinisa Petrovic, Thomas Argheria 🧭, Marion Z..
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Craig Johnston
Dedicated Business Professional | Transforming Complex Data Into Actionable Insights | Streamlining Processes For Operational ExcellenceOrleans, On2bell.ca, systematix.com -
1bank-banque-canada.ca -
6scotiacapital.com, scotiabank.com, globalgolfadvisors.com, ggapartners.com, scotiacapital.com, gmail.com -
Craig Johnston
Kitchener, On -
2berkeleycounsel.com, ingenuitylegal.com
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