Genie Senior Services is a unique transition, declutter, downsize company. We work with amazing care homes and what we call retirement resorts not homes, because they are incredible places to live. We will consult, plan, pack, move and unpack so that your transition is an amazing experience.Unlike our competitors, we don't subcontract or use a moving company. We do it all and it also keeps costs down, because we’re not outsourcing to anyone else.We’re a transition company, NOT a moving company, and we've helped thousands of families downsize, declutter, clear out and relocate to their new homes.When you choose Genie Senior Services, you get a professional, friendly team who understands that it's not just possessions that we're working with, but your memories.

I firmly believe that “Doing some good,” “Working with good people,” and “Making some money” can seamlessly coexist.With over two decades of entrepreneurial experience, I’ve seen the ins and outs of the business world.. I’ve had the privilege of contributing to the success of notable brands like 1-800-GOT-JUNK and WOW-1-DAY Painting during my tenure on their executive teams. Over the years, I’ve witnessed the tremendous potential of helping businesses grow and thrive.Today, I’ve channelled this knowledge into something I’m truly passionate about: business coaching.TFF The Foundational Four business coaching system, a springboard to success for businesses of all sizes, from those generating $100,000 a year to 8-figure enterprises.My entrepreneurial spirit has also led me to co-found and serve as Co-Founder and CEO of the Local Handyman Group (www.localhandymangroup.com). We’ve taken a local handyman brand from a single location to a multi-brand, multi-location powerhouse in both Canada.In addition to my entrepreneurial ventures, I’m a partner and advisor at Genie Senior Services (www.genieseniorservices.com), where we specialize in senior transitional services such as packing, moving, unpacking, and downsizing.But what truly drives me is the opportunity to work with you. As a business coach, I’m dedicated to helping entrepreneurs achieve exponential growth through my Foundational Four Business Coaching method. Your success is my passion, and I can’t wait to be a part of your journey.Let’s work together to turn your entrepreneurial dreams into reality.

Craig and his wife Kristen Co-Founded and developed and grew the brand across Canada. Ultimately selling and exiting the brand in 2024.

Oversight of the strategic direction and performance of Pit Stop Portables. Leading the organization with a focus on sales, operational excellence, branding and the consolidation of all support teams to bolster our ever-growing footprint across western Canada. With 2 offices located in New Westminster and Calgary, our product lines include portable and executive toilets, temporary fencing and roll-off containers. From the largest events like the 2012 Olympic games and numerous events like Pemberton and Squamish festivals to single rentals for small projects, Pit Stop Portables support all of our customers needs.

Craig is responsible for planning revenue of all 37 Casino and Community Gaming sites and making adjustments to achieve plans, ensuring revenue generation in excess of $1.6 Billion, as well as organizational growth and customer satisfaction. Managing external stakeholder relationships including strategic business partnerships with Service Partners and all Operations staff (130 staff)•As a member of the senior leadership team, this role is responsible for setting the overall strategy and direction for the division; providing significant input into the business model.•Provides overall leadership and direction to the Operations department including the development and implementation of the operational business model, strategy and delivery. •Provides strategic and operational leadership into the development, implementation and maintenance of all policy and procedures by investigating and reviewing analytics, operating procedures, reports and systems and taking measures for the identification, correction and prevention of deviations. •Leads and provides guidance into the successful delivery of mission critical business optimization initiatives that will impact revenue generation, organizational growth and customer satisfaction.•Builds effective, strategic, collaborative and influential relationships with Service Partners in order to guarantee mutual organizational success. •Fosters strong, productive and positive relationships with key cross-departmental stakeholders within , Service Partner senior management as well as external stakeholders including the vendors/suppliers and regulatory and government bodies, to ensure that the corporate needs and obligations are met. •Financial responsibilities include: development of operational budget, capital expenditures business cases development and presentation and departmental financial expenditures.

Managing Director, Craig is responsible for all corporate systems and revenue functions of the Brand. Craig has direct management reports that oversee all aspects of the business including Marketing, PR, Corporate Operations, Finance, Call Center, Franchise Development, National and Strategic Accounts, Sales and company wide revenue targets. Craig Manages all Franchise Sales for WOW 1 DAY Painting and 1-800-GOT-JUNK?From 2005 to 2010, Craig was Director, Operations at 1-800-GOT-JUNK? in Vancouver, British Columbia. At 1-800-GOT-JUNK?, Craig was responsible for Corporate Operations, Environmental programs and company wide initiatives impacting over 200 franchisees in 150 markets across Canada, the US and Australia.

I am a dynamic leader who strives to move my team and our company to the next level by executing on all requirements and proactively working to better our processes. I Chair a committee to evaluate business risks throughout the North American market as they relate to our niche business and work very closely with legal council to mitigate these risks.In my role I lead the Initiatives Department, our Environmental Strategy and Regulatory System Development, Corporate Operations and Franchise Development. Focuses include a) building out our environmental programs, future strategy and our Health and Safety Programs b) developing a new process and program development on a company wide scale to improve project management and project approval/deployment c) Franchise Sales and systems d) procurement and vendor management. The Initiatives Department assesses viability, ROI and project development for all new programs within the company and is key to program success c) developing case studies and business and regulatory risk review for all franchisees in the US and Canadian markets.Additionally, I management oversight and lead the Fleet/Procurement and Distribution Departments as I was part of the executive leadership team. I managed relations with both Isuzu trucking in Japan and the US, numerous vendors along with transportation plans for our entire fleet across Canada, the US and Australia. Drop shipments from ports to up fitters to one of 450 franchisees in 75 major metros was all part of our program. Planning, forecasting and coordinating logistics with a strong forecasting model ensured our Franchisees had what they needed, when they needed it.Franchise Development: Lead a high functioning team of franchise sales professionals along with managing relationships with brokers across the US and Canada to grow our footprint to all major Metros.

Managed a fleet of 150 trucks and 150 unionized employees. Serviced a customer base of 125,000 which included a 9000 delivery/day scheduled Monday to Saturday. Built and reviewed a $3,000,000 annual budget with accountability to all GL lines pertaining to The Distribution Department. Worked hand in hand with production to ensure quality service delivery to all stakeholders.Managed numerous vendors and numerous accounts as it related to preventative maintenance of all equipment, repairs, body work vendor management and all vehicle branding and brand compliance. Worked with Department of Transport to ensure all requirements were met.I worked hand in hand with our production team and warehouse facility to ensure our inventory was managed closely as it was an extremely seasonal business with water consumption rising in the summer. Coordination of source water, trucking and logistics to supply our spring water requirements was of utmost importance. Production line management, warehousing, inventory control for coolers, parts and supplies for our customers and technicians was managed through our proprietary WMS to ensure an efficient line, adequate stock, people resources and ordering with the correct lead times and cost management.Worked with our management team on negotiation of the collective agreement, union matters and development and coaching of a large team.