-Exposure to many facets of the Enrollment Management Center-Responsible for responding to potential students inquiries regarding admissions to the University’s online, evening, and weekend programs-Assisted in helping individuals achieve their goals of furthering their education by providing them guidance and information on choosing the most appropriate course of study -Reached out to 85-100 potential students on a daily basis to answer questions surrounding classes, financial aid, and all other miscellaneous inquiries.-Provided a high level of customer service internally and externally-Successfully solved problems and troubleshot various issues on a daily basis-Completed an intense CRM computer training program-Required to work in small groups of team members (10-15) in order to successfully achieve University goals-Developed skills in both sales and marketing-Exhibited strong communication acumen in dealing with the public and University

-Created and executed 2-3 lesson plans daily based off of the materials left behind by the teacher-Established a positive and safe learning environment conducive for the children and teaching assistants-Worked with a full class of (25-30) students ranging from Kindergarten to High School-Exhibited the ability to make quick decisions as each day presented itself with a new and challenging environment-Enhanced organizational and time management skills to optimize working with the students -Dealt with problematic students according to the disciplinary codes of each school-Developed effective written reports and to relay information on the day back to teacher

-Delivered and assembled large corporate office furniture orders-Communicated effectively and professionally with coworkers and customers -Interfaced with clients regarding purchases and provide top-notch customer service-Exhibited strong attention to detail and accuracy while assembling the furniture -Developed time management skills by meeting tight turnaround times and deadlines