•Oversee all customer facing positions (customer care, and professional services) as well as quality assurance, software development activities, product & financial management.•Ensure the company has the proper operational controls, administrative and reporting procedures, along with people and trade systems in place to effectively grow the organization and ensure financial strength and operating efficiency.•Create and institute sustainable systems, performance metrics and operational controls to effectively lead, manage, trademark and position the business while supporting the customer.•Consult and advise clients, trades and contract associates on design concepts and plan specifications for spaces involved in new construction and/or renovation projects for client review and approval.•Negotiate and coordinate trade and user group bids and contracts that reflect and support associated design and build out projects to offer our clients the best value and quality.•Assist in preparation and presentation of project design, project plans, timelines and client contracts.•Ensure all aspects of the design process and project initiatives meet designated quality controls and timelines by working directly with onsite construction teams and trades.

Develop cultural integration, respect, recognition and reward platforms, creating a people centric and "Right Place to Work" business environment.

Design, build and integrate sustainable systems, process, tools and metrics supporting company goals.

Strategic and daily leadership of a 17 per son Corporate Services team, 289,000 sf campus, $10M budget and platform of business enterprise programs.

Human Resource Business Partner responsible for building relationships and bridging communication gaps between team members, leadership and organization initiatives. .

Instituted company wide cultural transition model, core business and recognition principles, fostering a people centric organization and award winning culture of trust, performance, ownership and retention.

Designed, developed and led 7000 sf World Class Corporate Fitness Center including: operations, safety, vendor management, special benefits, recreation, health, fitness and community programs/relations.

Created comprehensive recreation, special events, personal training, and rehabilitation programs.