Director, It Network, Voice, Security Operations
San Jose, Ca, Us
Global Infrastructure: Oversaw worldwide systems implementations operations for Network, Server, Storage, and Unified Communications within Cisco's IT infrastructure. This encompassed Data Centers, Partner/Extranet, Corporate Campuses, and Field Sales environments. Responsibilities included managing vendor relationships, providing technical support, driving application development, monitoring financial aspects, and mentoring teams. Played a pivotal role in planning and constructing future Data Centers and devising migration strategies for applications residing in other locations.Network & Security Operations: Responsible for driving Cisco's global infrastructure network and security operations. Led the 24x7, Tiered Network, IP Telephony & Unity operations, covering cisco.com, Extranet, LAN, WAN, and Contact Centers. Achieved high availability for critical environments and ensured network stability and business continuity through a combination of proactive measures such as education and strategic planning, as well as reactive measures including anomaly and intrusion detection systems.Architecture & Design:Led a team overseeing critical areas such as cisco.com, Extranet, IP Telephony, Security, and Access technologies. Directed global teams in creating robust, high availability designs by harnessing cutting-edge technologies in collaboration with Operations. Provided strategic counsel to internal business units on acquisition strategies and future growth opportunities, both within Cisco and externally. Developed multiple business cases to facilitate company acquisitions in alignment with our business development initiatives.