Craig Laforest Email & Phone Number

Jackson, Michigan, United States

• Revitalized the Gas SCADA software environment, elevating system availability from approximately 99% to 99.99+%, and reducing downtime from ~2 hours weekly to under 1 hour annually through the implementation of major.
• Ensured uninterrupted availability of a mission-critical, real-time system while overseeing complex infrastructure upgrades and solution improvements to the Gas SCADA platform.
• Collaborated with Gas Controllers to design and develop business-driven functional enhancements, coding critical features to meet operational demands within the Gas SCADA platform.
• Created and deployed several PowerShell-based tools to streamline administrative tasks, significantly enhancing departmental efficiency and operational workflows.
• Rehabilitated mission-critical OT Linux systems, including those supporting grid operations (NERC/CIP), and meticulously defined and documented processes from initial build through decommission.
• Implemented state management automation and compliance standards, ensuring adherence to rigorous audit and regulatory requirements in a highly controlled environment.

Ann Arbor, MI

• Collaborated with a research physician at the University of Michigan, spearheading the development of a machine learning model and dataset that achieved 86% accuracy in diagnosing and classifying a specific medical.
• Engineered the backend infrastructure using advanced open-source technologies and designed a user-friendly interface in PowerShell, significantly advancing the research and contributing to groundbreaking medical.

Ann Arbor, MI

Jackson, Michigan Area

• Served as the Technical Lead on the Operations side of a high-performing DevOps team, overseeing the development and implementation of custom automation solutions using vRealize Orchestrator for both on-premises and.
• Partnered with Agile development teams, creating and integrating numerous third-party API interfaces in PowerShell and JavaScript to drive operational efficiencies and enhance system functionality.
• Led the automation and optimization of enterprise VMware environments, collaborating with cross-functional teams to streamline processes, improve performance, and ensure seamless system operations.

Ann Arbor, Michigan, United States

Deployment of Cloudera Hadoop into the US Data Lake

Ann Arbor, Michigan, United States

Built and led a new team focused on Corporate Linux implementation and support. Supported over 1300 virtualized RHEL system domestically.

Southfield, MI

Scripting development for data mining and collection

Plymouth, MI

Ann Arbor, Michigan, United States

Network Administration - Level 3Responsible for all server and workstation maintenanceResponsible for planning and deployment of new technologies Network EngineerResponsible for support of all LAN and WAN technologies in the company

• Providing network administration services to internal and external customers
• Lead development of Network Architectures
• Developing, implementing and adhering to strong network
• Planning, testing and documenting infrastructure changes before implementation in a production environment.
• Working with external vendors and support providers as required
• Assisting in the Health and Security Monitoring of networking equipment

• Technical Support
• Focused on troubleshooting remote network connectivity issues with customers
• Generated technical documentation to assist with customer support issues
• Co-Webmaster of the self-help technical support website
• Assisting with customer issues by phone and email Network Management
• Monitor the network insuring reliability and performance

• Bachelor Of Science, Technical Management

Activities and Societies: University BandHonors: Cum Laude

Aas, – Computer Networking Operating Systems