- Communicate with, provide technical support to, and train a network of over 5,000 coaches to use technology for improving workflow to become better coaches.- Improve overall customer experience with original support documentation, videos tutorials, webinars, and live online chats.- Collaborate with operations team to pull raw statistics and data to convert for use in new software roll-outs.- Assist UX/UI and engineering teams with customer feedback and product recommendations to improve customer experience.- Author original coaching and leadership content for website, blog, and marketing email promotions.My FastModel PlayBank page: http://ow.ly/YmaYSMy #TeamFastModel blog posts: http://ow.ly/Ymb3B

- Created and managed simultaneous scouting and video analysis projects for each upcoming opponent in 82-game NBA season.- Demonstrated on-court skills and communicated teaching points to NBA players. Developed materials and plans for motivational content.- Coordinated logistics for games, practices, workouts film sessions, and coaches meetings to ensure players and coaches were fully prepared.- Compiled and analyzed NBA statistical data for use in reports, presentations, and coaches meetings.- Maintained an extensive database of prospective players eligible for the organization to draft, including in-depth statistical analysis and a full library of film for each player.- Hired by four consecutive coaching staffs, including the staffs of John Kuester, Lawrence Frank, Maurice Cheeks, and Stan Van Gundy.

- Recruited and led a team of student assistants to handle administrative duties and setup for workouts, practices, games, and team travel.- Operated recruiting outreach program for potential student-athletes and maintained extensive database of all recruiting contacts.- Monitored academic progress of student-athletes and ensured compliance with all NCAA regulations.- Directed marketing, outreach, and operation of team summer camps, and fundraising solicitation for team golf outing.- Designed and operated logistics of film acquisition program for opponent scouting.- Demonstrated on-court skills and communicated teaching points to developing collegiate athletes.