Senior Director
Current
Dec 2024 - Present
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Craig L. Leonard Email & Phone Number
CPCU, CIE, CCP, ARC, FLMI, ARM, AIAF, MCM ♦ Senior Director | Regulatory Compliance | Government Relations | Internal Audit
at
Examination Resources, LLC
1 work email found
@kc.rr.com
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✓ Verified Jun 2026
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Profile completeness 100%
Current company
Role
CPCU, CIE, CCP, ARC, FLMI, ARM, AIAF, MCM ♦ Senior Director | Regulatory Compliance | Government Relations | Internal Audit
Location
Kansas City Metropolitan Area, United States, United States
Who is Craig L. Leonard? Overview
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Quick answer
Craig L. Leonard is listed as CPCU, CIE, CCP, ARC, FLMI, ARM, AIAF, MCM ♦ Senior Director | Regulatory Compliance | Government Relations | Internal Audit at Examination Resources, LLC, based in Kansas City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at kc.rr.com and a matched LinkedIn profile for Craig L. Leonard.
Craig L. Leonard previously worked as Senior Director at Examination Resources, Llc and DIRECTOR at Examination Resources, Llc. Craig L. Leonard holds Mba, Executive Semester from Rockhurst University.
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{first_initial}{last}@kc.rr.com
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Profile bio
About Craig L. Leonard
Strategic and results-oriented executive leader with over 30 years’ solid background in compliance and operations, with a proven track record of mitigating risks in support of achieving organizational goals. Implements organizational initiatives and improves financial and operational performances. Innovative thinker who identifies and capitalizes on growth and improvement opportunities, while introducing practical solutions to operational needs. Dedicated servant leader with a commitment to diversity. Develops, mentors, and motivates teams to excel in dynamic and deadline-driven environments. Highly adept at continuous improvement processes, business operations, process improvements and relationship management. Strong interpersonal, presentation, written and verbal communication skills. Organized and analytical with strong attention to details. Knowledge of numerous lines of insurance.• Compliance• Claims Handling• Marketing & Sales• Complaint Handling• Quality Management • Underwriting & Rating• Business Development• Training & Development • Relationship Development• Operations & Management• Requests for Proposal (RFP)• Employee Relations & Morale• Budgets & Profit & Loss (P&L)• Data Analysis & Trends Analysis• Expense & Revenue Management• Continuous Process Improvements• Change Management & Teambuilding • Processes & Procedures Development• Policies & Procedures Implementation• Standard Operating Procedures (SOPs)• Quality Assurance & Performance Metrics• Program Management & Project Management • Servant Leadership & Operations Management • Cross-Functional & Remote Team Management
Listed skills include Insurance, Analysis, Policy, Management, and 46 others.
Current workplace
Craig L. Leonard's current company
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8 roles · 43 years
Craig L. Leonard work experience
A career timeline built from the work history available for this profile.
Director
- Spearhead planning and execution of market conduct examinations and market regulation projects for various Federal and State clients, and make recommendations regarding regulatory actions.
- Lead project management initiatives for large, multi-year/multi-company projects and examinations. Increased efficiency by 30%.
- Hire, manage, coach and mentor over 25 remote team members, implementing and promoting team cohesion and shared vision in support of achieving strategic and operational goals.
- Build strategic and trusting relationships with Commissioners and key insurance department staff; execute organization-wide market regulation projects leveraging solid relationships and detailed RFPs responses.
- Liaise as firm’s representative at the International Association of Insurance Supervisors (IAIS) meeting.
- Oversee development of work plans, tools and training materials to support market regulation projects and market conduct examinations. Increased productivity by 20%.
Dec 2014 - Nov 2024
Assistant Director – Market Regulation
- Analyzed industry trends and best practices, and recommended policy strategy to Commissioners and NAIC Committees, task forces and working groups.
- Provided strategic direction to Market Actions Working Group (MAWG); co-developed working group processes and multi-state exam procedures.
- Developed and sustained strategic relationships with Commissioners, senior insurance department staff, industry representatives, trade associations and consumer groups in support of championing market regulation reforms.
- Drove high-profile market regulation initiatives, including centralization of the Market Conduct Annual Statement (MCAS) that resulted in participation increase from 19 to 46 jurisdictions.
- Represented the NAIC at the International Association of Insurance Supervisors (IAIS), delivering expert market regulation guidance as a member of the Standards Observance Subcommittee.
- Oversaw over 13 employees including five direct reports.
2008 - 2014
~6 yrs
Market Analysis Manager
- Created market analysis processes and procedures, and drove development of automated tools to assist states in providing more efficient and effective consumer protection.
- Conducted national data calls on behalf of states, and presented analysis and findings to NAIC Working Groups.
- Earned 2005 NAIC Star Award for Outstanding Manager during the development of an automated Market Analysis Review System (MARS), which was implemented nationwide.
2004 - 2008
~4 yrs
Market Conduct Examiner-In-Charge
- Led 3-5 person market conduct teams in determining compliance with statutes, regulations and company practices at insurer locations nationwide.
- Developed efficiencies with the examination process for implementation across all teams.
- Discovered thousands of violations of statutes, regulations and company practices; collaborated with companies to make applicable refunds and change processes to eliminate future consumer harm.
- Earned a reputation as an outstanding examiner with the ability to tackle complex issues and resolve issues in a short amount of time, resulting in reduced costs to the company.
2001 - 2004
~3 yrs
Manager Of Regulatory Compliance & Market Conduct
Arthur Andersen
- Recruited based on market conduct examination expertise, drawing upon relationships with regulators and companies to grow the insurance regulatory practice and generate over $3m revenues for the firm.
- Led several market conduct examinations, including a 13-state examination of a large workers’ compensation insurance data provider which resulted in improved data collection, enhanced reporting to states and the.
- Groomed team into a talented group of examiners known companywide for their excellence and commitment.
1998 - 2001
~3 yrs
Senior Market Conduct Examiner
- Managed over 40 insurance company examinations, resulting in numerous changes to companies’ operational, marketing, sales, underwriting and rating, claims handling, and complaint handling practices.
- Ensured the return of over $200k in overcharges and underpayment to consumers.
- Designed automated process to verify automobile rating territories; reduced time required to review files by 90%.
- Developed budgeting system to account for time and costs; captured all components of examination costing to improve the management of examinations and provide increased efficiencies.
1991 - 1998
~7 yrs
Insurance Broker | Office Manager
Leonard'S Insurance And Real Estate
- Sold and serviced all lines of Property, Casualty, Life and Health Insurance.
1983 - 1991
~8 yrs
3 education records
Craig L. Leonard education
Mba, Executive Semester
Rockhurst University
Bs, Double Majored In Marketing/Management And Finance/Economics, Graduated Cum Laude
Missouri Southern State University
Leadership Development Program Participant
Center For Creative Leadership
FAQ
Frequently asked questions about Craig L. Leonard
Quick answers generated from the profile data available on this page.
What company does Craig L. Leonard work for?
Craig L. Leonard works for Examination Resources, LLC.
What is Craig L. Leonard's role at Examination Resources, LLC?
Craig L. Leonard is listed as CPCU, CIE, CCP, ARC, FLMI, ARM, AIAF, MCM ♦ Senior Director | Regulatory Compliance | Government Relations | Internal Audit at Examination Resources, LLC.
What is Craig L. Leonard's email address?
AeroLeads has found 1 work email signal at @kc.rr.com for Craig L. Leonard at Examination Resources, LLC.
Where is Craig L. Leonard based?
Craig L. Leonard is based in Kansas City Metropolitan Area, United States, United States while working with Examination Resources, LLC.
What companies has Craig L. Leonard worked for?
Craig L. Leonard has worked for Examination Resources, Llc, National Association Of Insurance Commissioners, Missouri Department Of Insurance, Financial Institutions & Professional Registration, Arthur Andersen, and Leonard'S Insurance And Real Estate.
How can I contact Craig L. Leonard?
You can use AeroLeads to view verified contact signals for Craig L. Leonard at Examination Resources, LLC, including work email, phone, and LinkedIn data when available.
What schools did Craig L. Leonard attend?
Craig L. Leonard holds Mba, Executive Semester from Rockhurst University.
What skills is Craig L. Leonard known for?
Craig L. Leonard is listed with skills including Insurance, Analysis, Policy, Management, Risk Management, Market Analysis, Leadership, and Property And Casualty Insurance.
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