Craig Grant Email & Phone Number

Orlando, Florida, United States

• Perform operations support for Intapp’s Financial Services Team.
• Train new and existing team members on internal processes and systems. Maintain and update critical client and opportunity data within the financial services sales team.
• Provide guidance to the sales team on account and contract complexity, as well as Intapp Deal Standards for all opportunities.
• Tracking of all deal elements that may have revenue recognition implications.
• Segment representative to Contracts… Show more Perform operations support for Intapp’s Financial Services Team.
• Segment representative to Contracts and Revenue teams to ensure on-going visibility.

Orlando, Florida, United States

• Established an E-commerce business through Amazon Seller Central, negotiating pricing onproducts from distributors to increase profit margin on listings.
• Research trends and algorithms to find products that sell consistently with +30% profitmargin
• Proficient in the un-gating process of Amazon’s restricted products and sales categoriesto expand catalog
• Track inventory, shipments, maintain pricing trends and generate reports to monitorproducts to grow offerings and… Show more Established an E-commerce business through Amazon Seller Central, negotiating pricing.
• Track inventory, shipments, maintain pricing trends and generate reports to monitorproducts to grow offerings and keep sales consistentKey AchievementGrew the seller account to accommodate Amazon business accounts as.

Lake Mary, Florida, United States

• Performed operations support for US Commercial, Canada, US Federal, Channel and GlobalSales Teams and supported quarter end close reconciliation of region results from forecastand finance.
• Managed operational requirements including tracking, reporting, forecast planning,hygiene, CRM, sales process optimization, contract creation, and programimplementation for Sales Operations, globally
• Provided insights to sales leaders through weekly team forecast and compensation… Show more Performed operations support for US Commercial, Canada, US Federal, Channel and GlobalSales Teams and supported quarter end.
• Provided insights to sales leaders through weekly team forecast and compensation calls
• Acted as a liaison between management, representatives and supporting departmentsand trained, mentored, and allocated work to other team membersKey AchievementPerformed administrative/process audit checks and system.

Heathrow, Florida Area

• Maintained the management, relationship and retention/upsell, of large named Departmentof Defense Accounts, primarily the United States Air Force, including Army, Navy, Marines,and the Intelligence space.
• Interacted with clients, end users, upper management, procurement, and a tier modelinvolving distributors and resellers for completion of renewals/sales contracts
• Performed accurate and timely reporting and updates in CRM system for accounts andopportunities… Show more Maintained the management, relationship and retention/upsell, of large named Departmentof Defense Accounts.
• Performed accurate and timely reporting and updates in CRM system for accounts andopportunities, including contacts, products, price, sales stage, and next steps to win
• Utilized a sales linearity approach to forecast opportunity close dates accuratelyKey AchievementManaged the full renewal cycle, as well as end users, channel, field, distribution, andreseller partners to close.

Apopka FL

Supported/coordinated with 3 major account executives for the Tallahassee and Fort Walton Beach Florida sales offices. Interacted with existing and new customer base by creating sales proposals, PowerPoint presentations; negotiated contracts, quotes, and up-selling existing accounts. Assisted customers with design of voice, data networks, and phone systems.

Embarq - Developer Markets - Maitland Florida

Acted as direct lead between sales teams and management for activities such as creation of sales promotions, presentations, training, coaching, channel needs assessment and technical development. Resolved escalations while manager was out of office. Coached, motivated and inspired agents to exceed expectations to meet company objectives.Embarq Employee.

Maitland, Florida, United States

One of two representatives selected to help upstart Sprint/Embarqs Developer Markets Call Center.Handle calls in a select queue for bulk billed properties.Increase the number of subscribers while maintaining and up selling existing customer base.Achieved diamond club status 2005 YTD sales 203.80% before promotion to resolution support administrator

Altamonte Springs, Florida, United States

Handle calls in a select queue for the Integrated Services Digital Network (ISDN) and Digital Subscriber Line (DSL) customers nationwide. Increase the number of sprint subscribers while maintaining and up selling existing customer base. Handle requests for mobile, landline, long distance, DISH network, transfers of service, rates, billing inquiries.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.4

Economics

Graduated

Activities and Societies: Tv Production and Radio Station club. Member of METCO