• Assessed performance reports to determine, investigate and resolve multifaceted business needs.• Targeted growth opportunities throughout service offerings and business model.• Offered expertise and leadership to improve marketing and advertising initiatives.• Boosted accountability and growth by enhancing processes based on performance reporting, benchmarks and objectives.• Facilitate the effective and efficient delivery of the organisations projects.

• Included managing teams time and workload, managing strategic partnerships in terms of the organisations main drivers, and team management of the organisation’s knowledge managers.• I was tasked with leading the organisation to becoming more “digital” and coming up with a strategy that aligns with the principals of 4IR.• This included increasing the footprint of the organisation over South Africa, coming up with ways to create an environment where stakeholders do not necessarily have to physically attend Community of Practice in order to participate.• Took charge of the training portion of a multi-stakeholder international project, this required management of various individuals from different organisations to deliver a crucial objective for social change.• Implementation of the M&E system to measure activities, Coordinate research & information gathering activities & collate & analyse information to input to managerial decision making.• Continue work on certain HR functions, in-line as an industrial psychologist, such as start-to-end process of hiring of new candidates, including use of assessments, align organisation with strategic imperatives in terms of human factors, and ensuring organisational effectiveness is achieved, Contribute to the successful implementation of change initiatives.• Oversaw a steady growth in membership of the face-to-face communities of practice meetings.• Presented reports highlighted proposed changes regarding performance and efficiency enhancement.• Performed needs and cultural evaluations to strengthen improvements at all organisational levels.• Developed team communications and information for meetings.• Completed interviews with potential employees to identify strengths, weakness and potential problems.• Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.• Developed communications strategies.

• Completed a 12 month internship as required by the Health Professions Council of South Africa.• Areas of competence completed; organisation design and structure, group functioning and effectiveness, organisational culture and climate, organisational change, various HR functions including recruitment and selection, assessment and performance management, employee health and wellbeing, career counselling, basic counselling, exposure to psychometrics and report writing, and organisational design.• Implemented a number of interventions, including changing the hiring policy, making recommendations on working hours, and times, as well as staff wellness programmes.• Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.• Trained and mentored three new personnel hired to fulfil various roles.• Verified proper tracking in newly created databases of all community members.