Craig Melvin Email & Phone Number

• Lead all operational activities of Clarke Fire including sales, marketing, engineering, order entry, purchasing, production, quality, shipping, and customer support activities for Cincinnati and Scotland
• Develop the Operating Model for Clarke Fire to ensure successful execution of the objectives and goals defined in the strategic business plan
• Provide necessary coaching and leadership for Business Process Improvement activities at both facilities of Clarke Fire
• Ensure operational expenses are controlled and trend according to the annual financial forecast
• Secure the alignment of various department goals with the overall business goals

• Lead improvement and re-engineering project teams to improve efficiency, lower costs, and improve product quality
• Ensure the appropriate identification of root causes through effective use of data analysis tools and techniques
• Map current processes and facilitate the design and implementation of new, improved process models and organizational structures
• Assist in implementing technologies that support business processes and performance measurement
• Work with key stakeholders (internal and external) to lead project implementations
• Coach others in use of lean and quality management tools

• Provided Business Management Consulting and Project Management services to businesses. Projects included:
• Managed project for a manufacturing firm to develop a Customer Service and Warranty Cost Tracking system.
• Developed Operational Model for custom print department of a major financial services company which included a process blueprint, technology blueprint, organization and performance management plan.

Lebanon, Ohio, US

Developed and implemented a Technology Strategy which enabled Fecon, Inc. to support a $22 M growth in revenues over two years.This strategy included implementing the company’s first Windows Network (Windows Server version 2000 upgrading to 2003 and 2008), first ERP application (Made2Manage), first CRM application (SalesLogix versions 6.0, 7.01), MS SQL.

Founded a technology start-up company providing wireless access to equipment data and transfer of the data via secure Internet connections into business decision making processes for transportation logistics and scheduling of maintenance. The company was recognized in August 2002 by ‘The Lane Report’ as one of Kentucky’s top 20 New Technology Start-ups

Provided Process Improvement and Lean Manufacturing Consulting. Also led selection process and implementation of ERP applications.

Cincinnati, OH, US

Led team of eight (8) industrial engineers which achieved a total of $1M per year in documented savings by creating action plans and the momentum for implementing Lean Manufacturing techniques.