Craig Monteiro

Craig Monteiro Email and Phone Number

Founder | Hotel Sales & Revenue Strategic Growth Consultant | Results-Driven Leader | Transformative Leader @ Marketd
Craig Monteiro's Location
Goa, India, India
Craig Monteiro's Contact Details

Craig Monteiro personal email

About Craig Monteiro

๐…๐จ๐ฎ๐ง๐๐ž๐ซ | ๐‡๐จ๐ญ๐ž๐ฅ ๐’๐š๐ฅ๐ž๐ฌ & ๐‘๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ข๐œ ๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐‚๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐š๐ง๐ญ | ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ๐ฌ-๐ƒ๐ซ๐ข๐ฏ๐ž๐ง ๐‹๐ž๐š๐๐ž๐ซ | ๐“๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐ฏ๐ž ๐‹๐ž๐š๐๐ž๐ซQualified and high performing sales professional with excellent professional and technical skills achieved via rich cross-functional exposure of over 18 years across various markets and functions.Innovative thinker, able to apply analysis and creativity to problem solving.Highly personable, self-motivated and diligent individual with flexibility to adapt to new situations. Core competencies:-New Business Development, -Room and Convention Sales, -Strategic Planning, Change Management-Customer Relationship Management-Staff Training & Development and Budgeting & Forecasting.

Craig Monteiro's Current Company Details
Marketd

Marketd

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Founder | Hotel Sales & Revenue Strategic Growth Consultant | Results-Driven Leader | Transformative Leader
Craig Monteiro Work Experience Details
  • Marketd
    Founder
    Marketd Jul 2022 - Present
    Goa, India
    ๐—”๐˜ ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ฑ, ๐˜„๐—ฒ ๐—ต๐—ฒ๐—น๐—ฝ ๐˜†๐—ผ๐˜‚ ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ ๐— ๐—ผ๐—ฟ๐—ฒ ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—˜๐—ป๐˜€๐˜‚๐—ฟ๐—ฒ ๐—ฌ๐—ผ๐˜‚ ๐—š๐—ฒ๐˜ ๐—ง๐—ต๐—ฒ ๐—ฅ๐—ถ๐—ด๐—ต๐˜ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐— ๐—ถ๐˜… ๐—ณ๐—ผ๐—ฟ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—›๐—ผ๐˜๐—ฒ๐—น ๐—ฏ๐˜† ๐—ฎ) ๐—™๐—ถ๐—ป๐—ฒ ๐—ง๐˜‚๐—ป๐—ถ๐—ป๐—ด ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€, ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด & ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐—ฏ) ๐—˜๐—ป๐˜€๐˜‚๐—ฟ๐—ฒ ๐—ฌ๐—ผ๐˜‚ ๐—š๐—ฒ๐˜ ๐—ค๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜† ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐˜€ ๐—ข๐˜ƒ๐—ฒ๐—ฟ ๐—ค๐˜‚๐—ฎ๐—ป๐˜๐—ถ๐˜๐˜†๐—ฐ) ๐—ฃ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐—ฑ๐—ถ๐—ป๐—ด ๐—–๐—ผ๐—บ๐—ฝ๐—ฟ๐—ฒ๐—ต๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ ๐——๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ๐—™๐—ผ๐—ฟ ๐—ฎ๐—ป๐˜† ๐—พ๐˜‚๐—ฒ๐—ฟ๐—ถ๐—ฒ๐˜€ ๐—ณ๐—ฒ๐—ฒ๐—น ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐˜๐—ผ ๐—ฐ๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐˜‚๐˜€ โฌ‡๏ธ๐ŸŒ ๐—ต๐˜๐˜๐—ฝ๐˜€://๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ฑ.๐—ถ๐—ป/๐Ÿ“ž +๐Ÿต๐Ÿญ ๐Ÿณ๐Ÿฌ๐Ÿฐ๐Ÿฑ๐Ÿฑ๐Ÿด๐Ÿญ๐Ÿด๐Ÿฒ๐Ÿฐ ๐Ÿ“ง ๐˜€๐—ฎ๐—น๐—ฒ๐˜€@ ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ฑ.๐—ถ๐—ป #hotelsalesconsulting #hotelsandresorts #hotelrepresentation #hospitalitysolutions
  • Alcon Victor Group
    Cluster Director Of Sales And Marketing, Corporate Office
    Alcon Victor Group Jan 2021 - Jul 2022
    Goa, India
    ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ถ๐—ป๐—ด ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ฎ๐˜ :- Novotel Dona Sylvia Beach Resort at Cavelossim Beach, South Goa- Mercure Devaaya Retreat on Divar Island, North Goa- Viva Hotel, South Goa๐—–๐—ผ๐—ฟ๐—ฒ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†: - Provide Strategic Leadership to Sales Function focusing on New Business Development and Customer Relationship Management ensuring business is secured as per hotelโ€™s business plan.- Book and Recommend Business Goals for the Hotel Sales Team and Regional Sales Teams. - Work Closely with Revenue Strategy Team to Access Market Trends and ensure we are priced competitively to gain our Fair Share of Business.๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:- Wedding Segment : In 7 months including 2 months of Pandemic achieved a Revenue Growth of 297% and Volume Growth of 45% Over Pre Pandemic Resort's 3 Year Old Record Revenue and Volume for the segment at Novotel Dona Sylvia- Resort Rebranding : Worked closely with hotel ownership and hotel team to carefully position the Mercure Devaaya Retreat to Mercure Devaaya Resort and grow revenue in Pandemic Times by over 284% over STLY.- Revenue Growth In Pandemic Era : Grew Novotel Dona Sylvia's Annual Budgeted Revenue by 170 % over previous year.The key to this growth was by creation and roll out of carefully planned incremental business packages during the Pandemic Era to achieve Topline Revenue Growth during Pandemic Months of 2021 vs STLY Non Pandemic Months.Achieved the Highest Booked Revenue at the Novotel Dona Sylvia Goa since its inception.
  • Resort Rio
    Director Of Sales - Corporate
    Resort Rio Sep 2019 - Jun 2020
    Goa
    Resort Rio is a Five star Luxury Deluxe Spa Resort in North Goa nestled on the banks of the Baga river in Arpora. Best known for its Architecture and Hospitality, this 10 acres of riverside paradise is rated as one of the best 5 star hotels in Goa due to its breathtaking view, luxurious rooms, warm hospitality and its convenient location to major attractions namely Goa's famous night clubs, restaurants, beaches and flea markets.
  • Marriott International
    Director Of Sales
    Marriott International Sep 2017 - Feb 2019
    ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ถ๐—ป๐—ด ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—™๐—ผ๐˜‚๐—ฟ ๐—ฃ๐—ผ๐—ถ๐—ป๐˜๐˜€ ๐—ฏ๐˜† ๐—ฆ๐—ต๐—ฒ๐—ฟ๐—ฎ๐˜๐—ผ๐—ป ๐—ฉ๐—ถ๐˜€๐—ฎ๐—ธ๐—ต๐—ฎ๐—ฝ๐—ฎ๐˜๐—ป๐—ฎ๐—บ๐—–๐—ผ๐—ฟ๐—ฒ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†: - Provide Strategic Leadership to Sales Function focusing on New Business Development and Customer Relationship Management ensuring business is secured as per hotelโ€™s business plan.- Book and Recommend Business Goals for the Hotel Sales Team and National Sales Team - Work Closely with Revenue Strategy Team to Analyze GDS Booking Trends through Travel Click and through our Online Travel Partners Access Market Trends to make sure we are priced competitively ensuring we get our Fair Share of Business.๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€: - Volume Growth: Grew both Volume and Revenue with increased Inventory added in the city through Strategic Selling Targeting key segments of Group and Corporate.Revenue Growth% of 109% for Groups and 34% for Corporates over previous year.Room Night Growth% of 111% for Groups and 34% for Corporates over previous year- Catering Budget: Beat the Hotelโ€™s Catering Business Goal for the year 2017 and have successfully helped solicit Out Door Catering Business Opportunities which has helped reposition the hotel as a Strong Contender for all Major Outdoor Catering Business in the City among the Star Rated Hotels which helped ensure Catering Revenue Grew by 33% over previous year.- Deployment Coach: Led the Reservation Day 1 Integration as deployment coach for the hotel with CORE Team for a Smooth Transition from Starwood Platform to Marriott Platform ensuring Global Deadlines and Mandatory Trainings are in check for seamless transition at hotel level.
  • The Leela Palaces, Hotels And Resorts
    Associate Head Of Sales - Mice
    The Leela Palaces, Hotels And Resorts Jul 2015 - Aug 2017
    Mumbai Area, India
    ๐—–๐—ผ๐—ฟ๐—ฒ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†:- Drive and Secure Corporate MICE Business for 9 Award Winning Luxurious Palaces, Hotels and Resorts"๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€ : - Corporate Portfolio Maximisation through Volume Growth by over 152% driving an overall Portfolio Growth Of Over 120% over previous Year.
  • Ibis & Novotel Bengaluru Techpark
    Multi Property Director Of Sales
    Ibis & Novotel Bengaluru Techpark Nov 2014 - Jan 2015
    Bengaluru Area, India
    ๐—–๐—ผ๐—ฟ๐—ฒ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†:- Provide leadership to the day-to-day operations of the department, while focusing on the organizationโ€™s strategic goals.- Direct the sales department to achieve objectives established in the organizationโ€™s Strategic Plan.- Seek out an target new customers and new sales opportunities, initiate action plan to approach and secure new business for the organization.People Management:-- Establish and maintain seamless co-ordination & co-operation with all departments of Ibis & Novotel Bengaluru Techpark to ensure maximum co-operation, productivity, morale and guest service- Develop and maintain effective relationships with all the departments.
  • Courtyard By Marriott Chennai
    Associate Director Of Sales
    Courtyard By Marriott Chennai Apr 2012 - Oct 2014
    Chennai
    ๐—–๐—ผ๐—ฟ๐—ฒ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†:- Develop, Implement and Sustain Aggressive Sales Strategies to ensure business locked at hotel is on par with hotel business plan- Books and Recommends Goals of the Sales Team- Regular Analysis of Market Information through Sales Tools and Systems to ensure the hotel locks in the business to achieve its Financial and Catering Goals.- Assists Revenue Team in Accurate Forecasting as per Hotelโ€™s Business Plan- Review Sales and Catering Guest Satisfaction Results and Feedback to identify areas of improvement.๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:- Growth of RevPar Index by 2.5 points over the previous year ( YTD figure of 125 %)- Associate Engagement Score of 100% - Ensuring the Sales Team stays motivated and focused to deliver and exceed Hotel Revenue Goals and in turn ensure Market Share is increased
  • Hyatt Regency Chennai
    Sales Manager
    Hyatt Regency Chennai Jul 2010 - Mar 2012
    Chennai Area, India
    Administration:- Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.- Submits Sales Report to Director Of Sales in a timely mannerCustomer Service:- Handles Guests and Employee's Inquiries in a courteous and efficient manner with prompt follow ups- Maintains positive guest and colleague interactions with good working relationshipsFinancial:- Develops Personal Business Plan in accordance with the Hotels Annual Business Plan- Continuously seeks ways to maximise revenues and profits by cross selling and upselling other facilities and servicesOperational:- Implements Sales Action plans related to responsibility areas as outlined in the hotel's marketing plan- Professionally conducts telemarketing activities to identify new business opportunities- Maintains a detailed knowledge of hotels facilities, features and servicesPersonnel:- Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.- Ensures all employees maintain an updated awareness of Hotel Product knowledge, current promotion, policy changes and appropriate internal communication.
  • Taj Palace Hotel And Convention Centre , New Delhi
    Asst.Manager Sales
    Taj Palace Hotel And Convention Centre , New Delhi Jul 2008 - Jul 2010
    New Delhi Area, India
    Assistant Manager Banquet Sales Handle Sales and Management of Events at the HotelThis includes drafting of Proposals , Negotiations and Management of EventsExtensive Personal Relations with the Client , ensuring continuity in flow of business In addition to this the role involves searching for new and potential clients to ensure more influx of businessThorough experience of Corporate and Social EventsActive involvement with the Food and Beverage Operation team ensuring complete guest/client satisfactionAssist in office administration in co-rdination with other members of the sales team
  • Taj Rambagh Palace , Jaipur
    Team Leader
    Taj Rambagh Palace , Jaipur Jun 2007 - Jun 2008
    India
    Butler Team Leader (THT) โ€“ Shift In Charge โ€“ Duty Manager Knowledge of In-Room Dining(Room Service) In-Room Check in Rooming of Guests Butler Service for Vips Show around of Property and City Room Service Order-taker Front Office Cashier
  • Taj Umaid Bhawan Palace ,
    Butler - Management Trainee
    Taj Umaid Bhawan Palace , Aug 2006 - Jun 2007
    Jodhpur Area, India
    Butler Team Professional (THT) Unique Dining Experience โ€“ in rooms and special venues Handled In-Room-Dining (Room Service) Butler Service for Vips Handled In Room Check In Rooming of guests Show around of property and around the city
  • Taj Mahal Palace And Towers , Mumbai
    Internship
    Taj Mahal Palace And Towers , Mumbai Jun 2005 - Aug 2005
    Mumbai Area, India
    Interned in the Banquets and Kitchen Deparments
  • Le Meridien Hotel , Kuwait
    Internship
    Le Meridien Hotel , Kuwait May 2004 - Jul 2004
    Kuwait
    Interned in the Front Office Department and Food and Beverage Department โ€“Production
  • Radisson Sas , Kuwait
    Internship
    Radisson Sas , Kuwait May 2003 - Jul 2003
    Kuwait
    Interned in all operations departments โ€“ viz. Front Office, House Keeping, Food & Beverage โ€“ Service and Production.

Craig Monteiro Skills

Convention Centers Public Relations Employee Training Price Setting Customer Retention Competitive Analysis Experienced Sales Professional Process Scheduler Team Leadership Brand Management Retail Sales Presentations Pre Opening Forecasting Hotels Revenue Analysis Rooms Division Crm Hospitality Resorts Hospitality Management Customer Satisfaction Menu Development Banquets Management Yield Management Hotel Management Property Management Systems Catering Hospitality Industry Sales Customer Relationship Management Spreadsheets Microsoft Excel Communication Leadership

Craig Monteiro Education Details

  • National Institute Of Business Management - A Unit Of Kingster Education
    National Institute Of Business Management - A Unit Of Kingster Education
    B+
  • Welcomegroup Graduate School Of Hotel Administration
    Welcomegroup Graduate School Of Hotel Administration
    Hotel Management
  • Indian School Kuwait
    Indian School Kuwait
  • United Indian School
    United Indian School

Frequently Asked Questions about Craig Monteiro

What company does Craig Monteiro work for?

Craig Monteiro works for Marketd

What is Craig Monteiro's role at the current company?

Craig Monteiro's current role is Founder | Hotel Sales & Revenue Strategic Growth Consultant | Results-Driven Leader | Transformative Leader.

What is Craig Monteiro's email address?

Craig Monteiro's email address is mo****@****ail.com

What schools did Craig Monteiro attend?

Craig Monteiro attended National Institute Of Business Management - A Unit Of Kingster Education, Welcomegroup Graduate School Of Hotel Administration, Indian School Kuwait, United Indian School.

What are some of Craig Monteiro's interests?

Craig Monteiro has interest in Children, Economic Empowerment, Civil Rights And Social Action, Science And Technology, Human Rights.

What skills is Craig Monteiro known for?

Craig Monteiro has skills like Convention Centers, Public Relations, Employee Training, Price Setting, Customer Retention, Competitive Analysis, Experienced Sales Professional, Process Scheduler, Team Leadership, Brand Management, Retail, Sales Presentations.

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