Craig Sisson Email & Phone Number

Chicago, Il, Us

Houston, Texas, Us

I am responsible for understanding our customer's needs and desired outcomes, and help to accelerate the time-to-value. I work closely with our customer champions and C-Level executives to ensure they can maximize the value of our solutions.

Houston, Texas, Us

Houston, Texas, Us

I work with BMC Customers to clearly understand the current state of their problem, capture their desired state, and clearly articulate the required capabilities needed to be successful. As a critical part of any project life-cycle, we work together to document, validate, and create a business case which:* clearly aligns to your business objectives* is conservative and focused on value that is important to you* is supported with customer success stories and industry metrics* includes a financial summary outlining benefits (capex and opex), investments, ROI, and paybackWith the increased transparency that is expected of IT, it is no longer acceptable to do IT projects for the sake of IT. Understanding the business value is critical for positioning initiatives that will provide IT Leadership with the information needed to make a solid business decisions.

St. Louis, Mo, Us

* Deliver strategic software development that aligns to the firms objectives.* Create and monitor detailed budgets including ROI, benefits, and integration strategy.* Align and collaborate initiatives with current and future projects as well as support, to ensure appropriate coordination, improved quality, and higher success.* Analyze, report, and communicate changes in status, budget, and timelines to senior firm leadership.

St. Louis, Mo, Us

* Responsible for IS processes related to Change, Release, Configuration, Incident, and Problem Management.* Grew strategic vision of Quality Area.* Implemented Service Management Concepts related to Workstation and Server Infrastructure.

St. Louis, Mo, Us

* Responsible for functions used by the Clients, Financial Advisors and Home Office related to Firm-to-Firm Transfers, Insurance, and Client Reporting.* Over these 4 years, responsibility continued to shift as areas grew from projects, downsized due to stabilization, or split due to international needs.* Prioritized problems and enhancements by working closely with multiple business areas across divisions.* Worked closely with associates to direct their day-to-day priorities.

St. Louis, Mo, Us

* Supported/Developed functions used by the Clients, Financial Advisors, and Home Office related to Financial Services Operational Support.* Skilled in COBOL, java, DB2, IDMS, SQL, Scheduling and Problem solving tools.