An experienced Senior Engagement & Customer Success Manager with 25 years of experience in software services. With a passion for managing key MuleSoft and IBM customer accounts, driving technical sales and delivering advanced business solutions using technology, I have an extensive background in consulting, leading teams and delivering quality software solutions to a diverse range of clients cross-industry including retailers, banks, insurers, telecoms and energy industry corporations in South Africa and the UK. I specialise in using industry leading software to provide compelling solutions to business problems and so am experienced in the complete business cycle from idea to solution in production.