Craig Waters Email & Phone Number

London, GB

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

• Responsible for queries, leading tours, and selling work space in new and upcoming locations.
• Draft lease and licence agreements for new members, and negotiate rent prices for the duration of the lease.
• Establish and maintain billing accounts for memberships across our four operating work spaces on Xero.
• Proactively resolve facilities issues across all sites as they arise, including scheduling contractors to fix issues and leading the fit out of new facilities.
• Maintain… Show more
• Maintain strong relationships with our suppliers and ensure we receive the best prices possible.

London, United Kingdom

• Conduct Fire Safety Risk Assessments in residential properties, and identify solutions to bring properties up to their required standards.
• Create customized “works required” schedules for clients ensuring the plan is reasonable and practical.
• Schedule contractors to carry out works in clients homes, ensuring projects are completed in a timely manner.
• Create and follow up quotes and invoices using Xero, an accounting system.

Washington, DC

• Awarded Coach of the Year 2016.
• Led full body group fitness classes for up to 13 clients using a springs based resistance machine.
• Connected with clients in and out of the studio to be a brand ambassador for [solidcore].
• Trained, developed, and mentored new coaches for the Washington, DC market.

• Certified to teach four different yoga formats, and one circuit training class for up to 50 students per class.
• Adhered to CorePower policies and implementations to ensure consistent practices across all our studios.
• Performed all side duties to ensure students had a clean, safe, and inviting studio to practice in.

• Supported infrastructure in the company for facilities and operations across the global AKQA network.
• Managed office renovations and updates that inspire creativity and promote a healthy work environment.
• Led global Office Services calls and communicate regularly with office management to maintain consistency and superior offerings for guests and employees.
• Networked with various AKQA vendors to ensure positive relationships were maintained, best rates were achieved, and the… Show more
• Networked with various AKQA vendors to ensure positive relationships were maintained, best rates were achieved, and the level of customer service received was to our expectation.
• Managed our Concur Travel and Expense platform, including workflow changes to meet our companies Travel & Expense Policy guidelines.

Washington D.C. Metro Area

• Managed office facilities and operations for an office of 120 people, and a remote office location in Atlanta, GA.
• On-boarded and mentored new hires to Office Services to guarantee a premium level of customer service.
• Welcomed new employee’s into the office on their first day, ensured they had a proper desk set up, and gave a thorough tour so they were made comfortable and familiar with their new work space.
• Increased communication between internal operations teams by leading… Show more
• Increased communication between internal operations teams by leading regular meetings for project updates, new business, and to coordinate upcoming events.
• Handled all aspects of office events, creating unique experiences to delight and surprise employees and promote the culture of AKQA, while ensuring it was unique and special to our individual locations.

Washington D.C. Metro Area

• Hired, trained and scheduled a 45 person sales team, generating revenue in the top 25 stores in the company.
• Created and implemented an engaging experience for each customer in the store.
• Partnered with a cross-functional team of vendors to complete an entire store remodel on time and within scope.
• Supervised a team of diverse individuals who require individual approaches to development and feedback, resulting in consistent monthly improvements in our stores Customer… Show more
• Supervised a team of diverse individuals who require individual approaches to development and feedback, resulting in consistent monthly improvements in our stores Customer Experience Survey.
• Implemented monthly internal contests to drive brand credit card sales resulting in a 138% year to date total, ending in the top 10 stores in the company.

Communication, Communication And Public Relations

Bachelor Of Arts, Communication

Foreign Exchange Student, Communication And Media