Craig Nickless Email & Phone Number

Gatineau, Quebec, Canada

Gatineau, Quebec, Canada

Manage expense claims in accordance with the relocation policy (verification and reconciliation of expenses)Analyze claims to determine if eligibility requirements and claim filing requirements are met and make determinations; review all documents submitted for accuracy and completeness; make adjustments as required to keep claims within the constraints of the relocation policyInspect receipts and invoices to ensure all information is legible and accurateAudit claims reviewed and verified by other employees to ensure accuracy; initiate the transfer of funds through request for advances of funding by membersEstablish the customer’s relocation budget in accordance with the relocation policy, and the standard operating procedures

Ottawa, Ontario, Canada

Develop relationships with Canadian Forces Members that are required to relocate, ensure an easy transition for them to their new location, and limit the stresses associated to moving as much as possible.Implement government legislation (Intergrated Relocation Program Directive) while providing outstanding service to CAF members.Establishing the members’ relocation budget in accordance with the Relocation Directive, and standard operation procedures.Effectively resolve complex relocation problems within the constraints of the relocation policy.Use email, live chats and phone services as means of communication daily, as well as a daily use of virtual office and service engine.

Ottawa, Ontario, Canada

Fixed term employee.Assisted clients in choosing of the right product for the right occasion.Processed payments and returns through point of sale technology.

Ottawa, Ontario

I used a consultative selling process to assist customers in planning for ongoing required maintenance for their vehicles while maintaining a very high level of client-focused care.Developed long standing relationships with clients.Set and achieve targeted sales goals for the service department.Provide administrative support to management and directors; maintained effective office systems and procedures.Established individual productivity and quality metrics to compliment corporate-specific metrics.Processed invoices for accounts payable; knowledge of bookkeeping practices and assisted in preparation of daily financial reports.

Kingston, Ontario, Canada

Hiring, training and coaching employees.Seasonal displays that blow people away.Responsible for managing department inventory, in-stock position, pricing integrity, merchandising labor, and other operational processes to company standardsAbove all else, outstanding client devepoment.

Ottawa, Canada Area

Primary Baker - baked all production for the day; sweet goods, breads, buns, baguettesPackaged products for saleBuilt WOW displaysCake/Cupcake decorating