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Are you a business leader looking to:• Create a competitive advantage by digitizing your business processes?• Improve your current web/app experience?• Improve your customer experience and customer engagement?• Reduce the risk of failure for your digital projects?If so, UpTop offers a solution.We are a user experience design and development firm with a passion for solving complex business problems. We are known for creating velocity and delivering incredible digital experiences for our clients through our band of experts and our proven methodology.UpTop is successful for two reasons: First, we spend the time upfront to completely understand why we are doing what we are doing. Second, we quickly identify where we can provide the most value and we focus our efforts specifically on those things. Our priority is to make our clients a success by getting the user experience right. As a result, 95% of our clients hire us for multiple projects after our initial engagement, and 98% take UpTop with them when they get promoted or move to their next role.The best way to start is with a UX Strategy Sprint involving seasoned experts from UpTop and your team. Through this process, we will explore all the processes that can be transformed digitally. Also, we will identify the key steps and moments of truth where you can reduce friction to enable your customers/employees/partners to interact with your brand with less effort.NEXT STEPSIf you’d like to chat, schedule some time with me, and I’ll be happy to explain. Book Meeting at: https://calendly.com/cnishizaki/30min, Email: cnishizaki@uptopcorp.com, Phone: 206-521-5725SERVICES WE PROVIDE• UX Evaluations• UX Strategy Sprint• Customer Journey Mapping• UX and Visual Design• Program Management• Mobile App Development• Software Development• Self-Service Experienceswww.uptopcorp.com www.uptophealth.com
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Head Of Business, Co-OwnerUptop May 2024 - PresentSeattle, Washington, Us -
Head Of BusinessUptop Apr 2017 - PresentSeattle, Washington, UsUpTop is an award-winning UX Design and App Development firm based in Seattle. We focus on solving clients’ problems and helping them be successful by applying design thinking and technology. We are known for creating velocity and delivering exceptional user experiences for clients through our band of experts and our proven methodology. We strategically engage with clients throughout the product lifecycle: Strategy, Concept, Design, Development, Commercialization, and Post-Launch Analysis.We work with Enterprise and Mid-Size clients that are looking to: • Improve their current web / app experience; • Increase conversions, downloads, adoption, usage, revenue; • Innovate their digital businessWe focus on solving problems, and we have designed innovative solutions for wearables, connected car technologies, human machine interfaces, mobile apps, enterprise tools, portals, and transactional websites - across a variety of industries.Over the past 12 years I've worked with clients such as: Amazon, Belkin, Disney, F5, HMA, Identify Force, Microsoft, Premera Blue Cross, SAP Concur, StarbucksI function as a Business Leader for the UX Design and Research teams. I work closely with our Designers, Researchers and Project Managers to refine our client engagement process, define product/service offerings, lead cross-functional team development, and provide input on resourcing and capacity planning based on forecasted needs.
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Director Of Business DevelopmentUptop Oct 2009 - Apr 2017Seattle, Washington, UsAs Director of Business Development my primary responsibility is new account acquisition and account development within a portfolio of companies such as: Amazon, Belkin, Disney, Identity Force, Microsoft, Pearson Packaging and Paint Sundries SolutionsI work closely with our Designers, Researchers and Project Managers to refine our client engagement process, define product/service offerings, lead cross-functional team development, and provide input on resourcing and capacity planning based on forecasted needs.I am experienced with the complexities of successfully providing user experience design, user research and development services to Enterprise clients as well as Start-ups.Key Accomplishments• Top Performer - 2013, 2014, 2015, 2016, 2017• Generated over $10M of UX Design, Research and Development services revenue (2013-2017)
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Head Of BusinessUptop Health Nov 2019 - Apr 2022Seattle, Wa, UsUpTop Health is a UX design and development agency focused on creating effortless digital experiences for Healthcare Payers, Providers and their Customers. With over 20 years of experience, we're proud of the work that we've done for a wide variety of clients such as: Amazon, Belkin, Catherine Meyer Foundation, Disney, F5, Microsoft, SAP Concur, Healthcare Management Administrators, Premera Blue Cross and Symetra.Our move to focus on UX for healthcare is driven by a need that we see in the market. Our Founder has personal experience with this need. After two major medical events during which John received professional, compassionate care from all of his doctors, nurses and medical staff, he was struck by the challenges he faced with his hospital's website and insurance company's portal. They needed to be better, and John realized that UpTop could make them better. So we launched UpTop Health in 2019 to make that happen. -
Director Of Sales Development, Managed Solutions & Unified CommunicationsXeta Technologies Jul 2003 - Jul 2009Broken Arrow, Ok, UsXeta Technologies is a Nortel Elite Advantage Partner, Avaya Platinum Business Partner, Mitel Premium Partner, HP ProCurve Partner, and Microsoft Certified Partner, that designs, sells & services voice & data solutions to Government, Education, Lodging, Healthcare & Commercial enterprise customers nationwide.In August, 2004, Xeta Technologies acquired Bluejack Systems. I held several Sales Leadership positions at XETA during my tenure from 2004-2009. (Regional Sales Manager, Director of Sales, Director of Sales Development)Key Accomplishments• 590% Individual Quota Attainment (FY2006)• 66% YOY Team Revenue Growth (FY2006)• 183% YOY Maintenance Revenue Growth (FY2006)• 35% YOY Team Revenue Growth (FY2007)• Developed ecosystem of partners to deliver Unified Communications Solutions (Microsoft OCS, Exchange 2007 UM, SharePoint, Quintum/Net, AudioCodes, Dialogic)• Pioneered the Unified Communications efforts and successfully sold three production OCS and Exchange 2007 UM projects during the initial development of the Company’s UC Practice• Sales Leader for several initiatives launched during my tenure (Nortel Data Blitz, Microsoft Unified Communications Executive Briefings, UC Summit – Speaker)• Responsible for P&L and annual quota of $10M• Direct sales to a portfolio of customers that include: T-Mobile, Cole & Weber United, Intelius, Morgan Stanley and Sprint -
Vice President Of SalesBluejack Systems (Acquired By Xeta Technologies) Jul 2003 - Aug 2004Bluejack Systems was a regional Nortel & Siemens reseller based in Bellevue, WA. Bluejack Systems focused on selling & servicing telephone systems & data networks to single & multi-site regional small-mid sized companies with local decision making authority.- Successfully developed & implemented a Sales & Marketing Plan that increased revenue run rate by 400% to $4.8M within 12 months.- Increased average revenue per sale by 100%+.- Individually sourced, qualified & closed the largest sale in Company history: $700K Nortel Contact Center- Increased Bluejack Systems' relevance to Nortel by achieving Nortel Premium Partner status within my first 6 months at the Company.- Developed sales process, pipelilne management, and sales training to improve AE performance.- Introduced Management by Objectives (MBO) methodology to the CompanyBluejack Systems was acquired by Xeta Technologies in August, 2004, and I continued my Sales Leadership responsibilities post acquisition in various capacities.
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Managing PartnerVoiante, Llc Jul 2001 - Jul 2003Founded Voiante, LLC - a professional services consulting firm that specializes in providing telecommunications expertise to commercial real estate owners/managers on a contract basis. Voiante provides consultation, in-building infrastructure assessment, vendor selection/management, contract negotiation/management services.Customers included: Bluejack Systems, Equity Office Properties, Fisher Properties, OPUS, Quadrant, CB Richard Ellis, Urban Renaissance Group.In July, 2003, Bluejack Systems hired Craig Nishizaki & Tim Nicholas to join their executive team full time as VP of Sales & VP of Operations. Craig & Tim successfully transitioned ownership of Voiante, LLC to a Principal and Voiante, LLC has continued on under the new leadership.
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West Region Vp Of SalesAllied Riser Communications 1999 - 2001Allied Riser Communications (ARC) was an in-building provider of broadband and telecommunications services. ARC serviced Class-A office buildings nationwide through agreements with building owners such as Equity Office Properties, Boston Properties, Hines, Shorenstein, etc.Regional VP of Sales, West Region (WA, OR, CA, AZ, UT) (Jan, 2001 - July, 2001)Accountable for all sales personnel, facilities, field marketing programs and revenue generating activities in five state territory. Budget responsibility included $10,000,000 annual sales revenue quota, $9,600,000 annual expense budget, and 45 FTE.- Developed & delivered sales training to the ARC sales organization (Nationally) - topics included: sales process, selling skills, presentation skills, field marketing & promotion.- Created a program that cut the sales booking to implementation/billing cycle by 50% in the West Region- Facilitated the integration of Winterlink (ARC acquisition) with the ARC sales team in the West Region and developed a strategic plan to sell Professional Services in each market.Sr. Area Manager - Northwest (WA, OR) (Dec, 1999 - Jan, 2001)Responsibile for managing all day-to-day sales activites and operations for offices in Seattle & Bellevue. (promoted to Regional VP of Sales - Jan, 2001)- #2 ranked Sales Team, National (2000)- #1 ranked Sales Team, West Region (2000)Sr. Account Manager - Seattle (Aug, 1999 - Dec, 1999)Responsible for sales of all ARC products within assigned territory of Class-A office buildings in Seattle. (promoted to Area Manager - Dec, 1999)- Successfully developed and implemented a marketing plan for each building within my assigned territory.- Achieved over 135% of Sales Quota- Top Performer West Region, Q4, 1999
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Sr. Account ExecutiveMfs-Worldcom 1995 - 1999Responsible for selling end-to-end telecommunications solutions to SMB & Enterprise customers in the Seattle/Bellevue Area (1995-1996) and within targeted Class-A office buildings in Seattle, Bellevue, Portland, San Francisco & Los Angeles (1996-1999). Products & Services included: Local & Long Distance services, T-1, Calling Cards, Toll-Free Services, Nortel Hosted Telephony Equipment/Services, Audio/Video Conference Calling, High Speed Internet Access, Web Hosting & Custom Billing Solutions.Accomplishments:- 189% of Revenue Target (1998)- Sold over $2.6M in total contracts (1998)- Managed accounts that generated $6M in total revenue (1998)- Top Producer, ICS Division STS Services (1997)- Top Producer, Seattle Sales Team 1 (1995)
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Geography Account ExecutiveWm Dierickx Co 1992 - 1995
Craig Nishizaki Skills
Craig Nishizaki Education Details
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University Of WashingtonSoftware Product Management Certificate -
University Of WashingtonCommunications
Frequently Asked Questions about Craig Nishizaki
What company does Craig Nishizaki work for?
Craig Nishizaki works for Uptop
What is Craig Nishizaki's role at the current company?
Craig Nishizaki's current role is STRATEGY | DESIGN THINKING | TECHNOLOGY.
What is Craig Nishizaki's email address?
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What is Craig Nishizaki's direct phone number?
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What schools did Craig Nishizaki attend?
Craig Nishizaki attended University Of Washington, University Of Washington.
What skills is Craig Nishizaki known for?
Craig Nishizaki has skills like Solution Selling, Enterprise Software, Strategy, Business Development, E Commerce, Account Management, Management, Leadership, Professional Services, Marketing, Mobile Applications, Mobile Devices.
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