Craig Beaumont Email & Phone Number

Derbyshire, England, United Kingdom

Creating a little magic with innovative buildings that enhances the enjoyment of an outside space..Part of the leadership team tasked with generating revenue to support the growth of the business within the UKDirect and steer the organisation’s overall business development efforts, collaborate with all members of the team to ensure they are aware of the latest trends and languages within target sectors, and equipped with the right materials and knowledge to confidently and accurately promote company services to new client prospects

Derbyshire, England, United Kingdom

Total customer satisfaction is our my ethos, from enquiry right through to manufacture and delivery.Part of the managerial team serving as an Sales Surveyor with accountability for overseeing established areas throughout the UK with targeted approach to grow the business in the coming yearsCollaborated with customers to gain an understanding of their needs, fed back requirements to the design team to create a bespoke staircaseConducted site visits to gain technical specifications and provide accurate quotationsNegotiated contracts and closed agreements to maximise profitsReported on progress of monthly/quarterly initiatives to internal and external stakeholdersDeveloped new business with existing clients and identified areas of improvement to meet salesForecasted and tracked key account metrics including quarterly sales results and annual forecastsManaged numerous projects; monitored all project deliverables including timing, scope and budgets to mitigate any risksCommunicated with clients at a senior level to resolve issues and enquiries

Derby, United Kingdom

Key Responsibilities: Part of the leadership team tasked with generating revenue to support the growth of the business within the UK Direct and steer the organisation’s overall business development efforts, collaborate with all members of the team to ensure they are aware of the latest trends and languages within target sectors, and equipped with the right materials and knowledge to confidently and accurately promote company services to new client prospects Identify and cultivate strategic partner alliances that align and support growth and market expansion; create detailed account plans to track partner progress and achievement to revenue and milestone goals Research and qualify new relevant partners based on revenue potential, time to revenue realisation, and strategic significance. Drive contract negotiations, including modelling impact on revenue and product margins Negotiate business terms and structure agreements in collaboration Build and facilitate strong cross-functional relationships with business leaders to engage on target partners, deliver strategies on holistic solutions, and ensure optimisation of cross business opportunities Develop strategies to deepen relationships with key partners and grow revenue through joint strategic planning that encompasses product, marketing, and sales initiatives Served as the lead point of contact for all customer account management matters, built and maintained strong, long-lasting client relationships across all accounts including Rolls Royce, Siemens, Amazon, First Direct, Transport For London, Gist World, Biffa, Airbus, SSI Schaefer, Arrival Jet, Land Rover and BEA Systems

Foston, Derbyshire

Key Responsibilities: Part of the managerial team serving as an Area Technical Sales Manager with accountability for overseeing established areas in Oxfordshire, Midlands, Telford and Shrewsbury with targeted approach to grow the business in the coming years Collaborated with customers to gain an understanding of their needs, fed back requirements to the design team to create a bespoke staircase Served as the lead point of contact for all customer account management matters, built and maintained strong, long-lasting client relationships across all accounts including Huws Gray, Jewson, Travis Perkins, Buildbase, MKM, E H Smith and John Nicholls Conducted site visits to gain technical specifications and provide accurate quotations Negotiated contracts and closed agreements to maximise profits Reported on progress of monthly/quarterly initiatives to internal and external stakeholders Developed new business with existing clients and identified areas of improvement to meet sales Forecasted and tracked key account metrics including quarterly sales results and annual forecasts Managed numerous projects; monitored all project deliverables including timing, scope and budgets to mitigate any risks Communicated with clients at a senior level to resolve issues and enquiries

Foston, Derbyshire

Key Responsibilities:Recognised for delivering a top quality product and service to all customer by providing a quality lead-time and service by delivering a staircase on time and within budgetWorked collaboratively with designers and customer to deliver a bespoke timber staircase to meet the needs of all customersLiaised with CNC machinists to ensure that all of the components fit prior to dispatch

Nottingham, United Kingdom

Key Responsibilities:Enhanced customer journey by conducting inspections and repairs to customer furniture, ensured the highest possible standardContinuously monitor the type of issues coming through the department to identify recurring problems, mitigated any further issues to the company by carrying out investigations on recurring issues and offer solutions or modifications to prevent this type of issue in the futureUtilised strong attention to detail skills to observe the effects of packing, loading and transporting and offer advice on how to improve it Full ownership of customer issues through the repair process and guarantee its quality at the end

Derby, United Kingdom

As a Master Cabinet Maker my main role at Midland Canal Center is the responsibility for the cabin fit out of narrowboats and widebeam canal and river boats.I was originally employed to fulfill a contract order for several boats, I quickly established that many new processes needed to be developed to help in the production of a new breed narrowboat. A fusion of traditional and modern, this meant drawing upon my many years in the furniture industry and applying them to a very traditional craft.With this in mind I have helped develop many new cabinet and fitted furniture manufacturing methods and modern jointing systems like Domino, Kregg and even a unique jointing system developed just for the new breed boats.Taking boat interior production to a higher level also meant a new spray finishing system had to be established moving away from brush and oil finishing.These boats have been very well received in the industry and the narrowboat press have given great reviews.I am happy to say I have been involved in this time of change at Midland Canal Center and delivered customer satisfaction and in some cases made a few dreams come true.

I owned and operated Xpress Art East Midlands ltd, a successful canvas printing and photo products business, which was part of the “Xpress Art” franchise network.Based in Derby, and previously in Nottingham, I quickly gained experience in a fast moving retail environment where the products have more impact and, with a quick turn around, lead to great customer satisfaction.This business has enabled me to acquire new skills and, being naturally inquisitive, I have gained a sound understanding of systems unique to Xpress Art, specifically Caldera RIP software, which was custom built by Xerox to meet Xpress Arts's needs. I have also worked extensively with Photoshop software, and again, gained unique skills specific to my own business, of which have had great value to the Xpress Art franchise network.This was recognized by the directors and management of the Xpress Art franchise and I was able to offer full training of these unique systems to prospective franchisees. I have now done so for many that have joined the franchise network from within the United Kingdom and Internationally, even as far as New ZealandI also offered a design service to the Xpress Art franchise and designed promotional and point of sales materials for events and sales periods. This has lead to a wide understanding of sales and marketing and an active approach to social media. Xpress Art management, again, understood my unique approach within the network and offered me the opportunity to be involved in the design and management of the new website to help drive the Xpress Art's internet sales and web appearance.I believe with my enthusiasm for the business, products and natural artistic and technical ability, I haver a very positive effect on the franchise as a whole, and foresee a strong grounding in the continuing success of the business.

Responsible for the daily running of the services department in conjunction with a service administrator. My responsibilities included scheduling customer visits throughout the Yorkshire and Nottingham region with approximately 6 to 8 calls a day. Loading service issues onto the customer service system, updating service records, ordering parts, and liaising with suppliers in the UK and Europe. The primary role in this employment was to communicate with, and visit customers to enable a strong customer service. This has extenuated my excellent interpersonal and communication skills, and I regard myself as tolerant and understanding, and a good listener to demands of customers. This current employment has given me opportunity to train several other technicians from other regions companies, which has furthered my experience in task orientation, and emphasised my efficiency in being a well-organised team worker. I look to seek responsibilities irrespective of reward and recognition.

Leeds, United Kingdom

Responsible for the daily running of warehouse operations and customer services departments and reporting directly to the managing director. I am results-driven, logical and have a methodological approach to achieving tasks and objectives. As a result of this, I devised a computer database to monitor customer service issues. The system was then used in all areas of customer service, and proved to be a highly successful database for all issues, including useful aspects such as printable reports. I also implemented a new returns policy outlining correct procedures, which I initially trialled with ‘Barker & Stonehouse’. This proved to be a success, at which point I initiated a formal presentation to the board of directors, and one-to-one training for all employees. All databases and systems I set in place within this company in a managerial position have helped to improve all aspects of customer relations.

Leeds, United Kingdom

Responsible for the daily running and managing of four out of five departments, which had a major emphasis on customer services whilst being in a managerial position. I look to seek and find solutions to challenges and have an exceptionally positive attitude, which I implemented when installing a new JIT system to reduce spends. By using a database that I had designed using Microsoft Access, I was able to monitor a number of issues, and generate means of reducing time and money. I have experience with working within design teams, and in meetings, which has enabled my success as a team player, being loyal and determined. I work well with others to motivate and encourage and like to involve others as much as possible at relevant stages. This has enabled me to have an active and dynamic approach to work and getting things done. I am a pro-active individual with a keen business mind, which enables me to identify and develop opportunities and innovate to make things happen. I established this within the company by developing several new furniture finishes for the Wade product range. I was involved in making design, construction and finish recommendations to relevant departments and suppliers. I am a good starter, and enthusiastic in finding openings to develop new strategies to help customer service end users

Education record

Education record