Craig Perkel Email & Phone Number

London, London, Gb

Supervise delivery managers (six direct reports) while ensuring the meeting of KPIs to foster organisational growth. Instruct five teams worldwide on difficult project deployments without compromising on quality. Act as Global Program Manager assisting £8M+ professional services division spanning forecasting, budgeting, and resource management. Conduct tight checks to guarantee regulatory compliance and reporting to Board members on various ongoing processes. Prepare and submit accurate metrics and Agile roadmap to Executives monthly.Highlights of accomplishments in this role include:• Deployed a new resource allocation strategy while spearheading bottom-line improvement of ~30% for the international department. • Transformed manual and automatic processes by building a Power BI analytical dashboard for the consultancy department to record client billable and non-billable percentages in collaboration with eight team members, saving countless working hours.• Utilised data to gain insights for tactical and strategic decisions through data-driven program management initiatives which improved the bottom line by 30%.• Designed and developed a new resource allocation model and generated internal efficiency by managing an $800K/year (15%) increase in professional services billability.

London, London, Gb

Trained 50 teammates regarding various tactics that included immature methodologies to agile maturity to increase operational efficiency by 15%. Hired by senior leadership to assist in the growth and development of team members.Highlights of accomplishments in this role include:• Conducted and completed seminars to optimise staff skillset through proper training, coaching, and mentoring. • Promoted and encouraged collaborative and teamwork culture within the organisation, resulting in contented and satisfied clients.• Supported organisation’s teams and individuals in adopting strategic practices and methods while utilising corresponding values.• Provided timely feedback to the team on the performance status to eliminate impediments and implement ideas.

Johannesburg, Gauteng, Za

Promoted to IT Executive role, led 10 direct reports, outsourced IT-related tasks, securing the cost of $2M annually. Administered and integrated IT and Cloud-based systems and oversaw business intelligence and software development. Created product vision, strategy, and roadmap using a customer-centric approach as Executive Product Manager. Headed numerous software development, business intelligence, system administration, and technical support teams with various technical, financial, and business backgrounds.Highlights of accomplishments in this role include:• Accelerated and produced $60M in revenue by assessing the company’s strengths and weaknesses.• Designed iOS and Android apps for the business, minimising clients’ queries and monitoring project progress. • Saved 400 hours per month for customer service teams and gained $1,350K profit per year by building a new Transport Management Platform, resulting in greater efficiency throughout the organisation.• Led efforts to streamline operations by devising and applying a long-term plan to direct strategic processes and technology, augmenting revenue and scaling up processes.

Johannesburg, Gauteng, Za

Recruited to onboard and train top-notch candidates with a focus on building the IT department. Guaranteed attainment of project milestones and business objectives under a set timeframe and budget.Highlights of accomplishments in this role include:• Directed movement of client warehouse from Jamesburg to Cape Town and generated annual revenue of $1M.• Set up a new warehouse, trained staff, and headed procurement activities, accomplishing 20% of expense minimisation. • Determined the most effective procedures, tools, and agile and waterfall methodologies for on-time completion of each project through project roadmaps, plans, timetables, and task breakdown development.

Managed 130 direct reports and daily operations related to importing products, warehousing of goods, ordering, repackaging, and Syspro system management. Administered new offices and warehouses' development, design, architecture, and construction.Highlights of accomplishments in this role include:• Determined and resolved inefficiencies in daily production, resulting in less waste and a higher bottom line to boost corporate systems.• Engraved and personalised baby goods with a digital engraver, forming and generating revenue streams for the company. • Streamlined operations by establishing an IT department from the ground up and monitoring the construction of the firm warehouse distribution facility, leading to raised throughput and reduced inefficiencies. • Assured stayed informed of the latest technology by providing training on methods to use Syspro.

Met and closed targeted sales quota within a defined timeframe while assuring maximum client satisfaction. Selected by management for the growth and development of organisation by implementing continuous process enhancement strategies.Highlights of accomplishments in this role include:• Served as Software and hardware salesman for clients across South Africa, delivering exceptional customer service.• Produced R1.5M in new business over three years by emphasising Think's website and marketing operations.• Gained access to subject matter experts by outsourcing IT support for various clients in several industries.• Identified prospective customers and potential buyers for lead generation by promoting brand awareness.

Offered a variety of stainless-steel items, such as pipes and sheets, as an active member of the dedicated sales team. Guaranteed correct and timely product distribution by working closely with 25 warehouse crew members. Highlights of accomplishments in this role include:• Boosted staff learning abilities through training and development on system administration and SAP.• Steered biweekly internal inventory audit to ensure accuracy between actual stock quantity and financial records.