Craig Pickles Email & Phone Number

Pocklington, Gb

Wetherby, England, United Kingdom

🟩 Project managed the creation of a children's party RSVP software with a third-party development company. Hosting regular stand-ups. Software documentation and testing with a UAT audience. Prototype/MVP delivered on time.🟩 Managed the company website from a technical point of view, implementing GA4 with various booking systems and payment systems integrations, and setting up a membership purchasing system. 🟩 Setting up Microsoft Teams for a multi-permission intranet utilising document areas, discussion areas and SharePoint for a unified web interface🟩 Managing highly segmented contact lists and implementing Facebook Custom Audiences for membership sales campaigns. Creating integrations using Wix.com, Mailchimp, SevenRooms and Zapier

York, England, United Kingdom

Bespoke software development company, responsible for the UK and Ugandan development team, consisting of around 12 developers and reporting directly to the CEO. 🟩 Product ownership of the companies’ biggest client.🟩 Project Managed the development of an Android tablet based oil rig safety and logging application as well as the development of “Looking for groups” a mobile app to allow RPG game players to create and find groups to play with, available on the Apple App Store.🟩 Created weekly video progress reports for stakeholders in the United Emirates.🟩 Managed the UK and Ugandan development teams using Agile/Scrum project management methodologies utilising Microsoft DevOps.🟩 Researched, setup and managed the company wide HR system so we could better communicate and manage the development teams.🟩 Developed the company website and CMS.🟩 Providing Technical Documentation and brief response documentation for Projects.

York, England, United Kingdom

Premium tool company, I was responsible for building the digital marketing and e-commerce team. Reporting directly to the Commercial Director🟩 Created and managed a hybrid digital team from scratch.🟩 Introduced the concept of a centralised product database (PIM) which is crucial for a consistent digital story regardless of channel. 🟩 Created fully content-managed company websites for UK, Germany, and Switzerland. Including e-commerce for the UK. Completed and live within 2 months. 🟩 Managed the development of three different branded e-commerce “web shops” built within the Shopify platform selling the whole range of 1000+ products for the UK, Germany, and Switzerland. Making £16k+ in the first 4 months within the UK alone. 🟩 Designed and developed a complex QR code system to assist in digital marketing. By creating a bespoke internal system it saved the company over £4000 a year.🟩 Managed the digital marketing team with the creation of marketing plans and sprints using daily team stand-ups as well as regular and ad-hoc implementation meetings.🟩 Introduced Microsoft Teams for collaborative communication.🟩 Implemented technical SEO and accessibility standards within all sites including branding and content guidelines. SEO work has resulted in ranking higher than the main competition for various generic industry phrases, such as “Diamond Cutting Blades”.🟩 Created and managed the team responsible for FBA online sales (Amazon UK, Amazon Germany) and eBay UK making £100k+ in the first 4 months🟩 Introduced an agile methodology to the digital team.🟩 Revived targeted Mailchimp email campaigns using existing customer data and industry opt-in lists. Using AB subject testing, more than doubling the historical campaign results for open rates and engagement.🟩 Managed the UK and German teams in the creation of ad-hoc posts and video content for Facebook, Twitter, Instagram and YouTube.

Leeds

Full-service web and software development agency focusing on Microsoft technologies. I was responsible for all technical project and client management as well as the development team. Reporting directly to the Managing Director🟩 Designed, developed, and managed the UK's first online banking general bill payment system for Girobank, later to be acquired by Santander. The system transacted over £1bn during its busiest week. 🟩 Project managed the creation of Callcredit Cameo, a real-time customer acquisition and audience insights tool indexing data from 50 million customer records.🟩 Responsible for a peak team of 12 developers and digital marketers directly servicing clients.🟩 Devised, presented, and managed numerous digital campaigns for companies such as Alton Towers, SnowDome, Chillfactore and Machine Mart.🟩 Managed “Social Central” which was a social portal for Alton Towers taking them to 1 million Facebook likes. The most successful social media campaign for Alton Towers which I devised and managed was called “escape” and as a direct result, the Alton Towers Facebook page gained over 45,000 "comments and follows" over a 5 week period as well as adding 15000 email contact details to the marketing email list.🟩 Developed an internal email campaign management system with automated list cleaning that handled over 2 million contacts for over 50 clients.🟩 Utilised advanced features of google analytics goals and funnels to provide results driven services and reports for clients. 🟩 Managed and implemented an initiative to raise the accessibility level for the Blaby Council website, they had been falling behind since being online and after technical and UAT investigation and making changes to the site design, structure, and user experience, it was re-rated as 100% compliant and number 1 council in the country.🟩 Technical Documentation. 🟩 Adapted to clients’ needs regarding delivery and project management, generally working between Scrum and Kanban.

Leeds

🟩 Developed multimedia CD-ROM Interactive and educational titles.🟩 Created video and audio content.

Bridlington, England, United Kingdom

🟩 Programmer developing 8-bit games mainly for Z80-based computers (Amstrad CPC and Sinclair ZX Spectrum) as well as Commodore 64 (6510). 🟩 Games I personally developed were "The Race" for Amstrad CPC, and "Grid Iron 2" for Amstrad CPC and C64 as well as being involved in lots of other games projects within the company.