Appointed head of new Contract Management team. Responsible for establishing risk criteria and critical provisions for global commercial agreements, define strategy and metrics for managing pricing and service performance, improve spend under management, and improve efficiency and supplier performance. Last 6 years worked in the Services Procurement Group creating the group's strategic direction and drafting and negotiating contingent workforce supplier agreements.

Rules, Standards and Strategy group within The Law and Franchise Integrity Unit. Drafted Global Standards, manuals, and bulletins on a variety of topics including the Payment Facilitator Rules, The Private Label Rules, and Cash Disbursement Procedures.