Craig Rabin Email & Phone Number

Kirkland, WA, US

• Welcome to the gateway of innovation! Unleash your creative potential and embark on a transformative journey to become an inventor with our comprehensive guide. Dive into the world of groundbreaking ideas and.
• Established a training course for inventors; teaching everything from ideation, prototyping, funding, manufacturing, to retail strategies. Have spoken to over 1,000 students from High School thru K-5 about inventing.

West Windsor, New Jersey, US

• Led customer training and support efforts, while driving revenue growth initiatives, streamlining support operations, and improving product adoption rates. Worked closely with cross-functional teams to enhance customer.
• Managed a portfolio of 120 enterprise clients and spearheaded initiatives that increased upsell resulting in an additional $50,000 in annual revenue.
• Onboarded ~2 Customers every month and improved product adoption by 50% by conducting targeted training sessions and monthly onboarding webinars.
• Grew scope of Customer Support Team to 7; managed hiring, training, and day-to-day Supervision of all new employees
• Supported over 4,000 Zendesk tickets and decreased average response time by 92% by optimizing the support ticket process using AI and implementing a live chat feature.
• Increased customer retention rate by 30% through proactive engagement and personalized support strategies and click-tracking.

• Launched The Airhook, an innovative travel accessory, leading to nearly 100,000 units sold across 86 countries and gaining recognition in over 100 publications.
• Secured over $300,000 in multiple successful funding rounds to support product development and growth.
• Boosted online sales by 200% within 12 months through targeted digital marketing, social media campaigns, and e-commerce platform optimization.
• Implemented strategic partnerships with manufacturers and distributors, driving a 200% decrease in production costs after 18 months by ensuring efficient supply chain management.
• Successfully published a patent for The Airhook [US9888780B2] in February 2018, covering the “Holder apparatus for detachable coupling to fold down tray table,” alongside multiple issued copyrights.
• Achieved national recognition as the first winner of "Steve Harvey's Funderdome" on ABC in June 2017 with The Airhook (v1), boosting brand visibility and market presence.

• As the E-Commence Manager my general duties include backend website design & fulfilment strategy, product market research, warehouse inventory strategy, supervising the ecommerce divisions of our other sales verticals.
• Grew online sales by 100% within the first 90 days of employment
• Designed an internal eBay posting method to increase auction listing speed & accuracy
• Created a warehouse inventory SKU system for shipping orders within a 2-day window
• Negotiated better rates with shipping vendors and shop suppliers resulting in 20% savings

Seattle, WA, US

• Led the strategy, planning, and execution of large-scale virtual events, delivering seamless, high-impact experiences while driving attendee engagement and boosting post-event conversions through innovative solutions.
• Led the planning and execution of over 500 high-impact virtual events annually, resulting in a 35% increase in attendee engagement and a 25% boost in post-event conversions.
• Managed marketing, technical, and creative teams, to deliver seamless virtual event experiences for audiences ranging from 100 to 10,000 participants.
• Optimized event platforms and integrations, resulting in a 15% reduction in technical issues and a 25% increase in overall event participation.
• Implemented advanced analytics and engagement tools, leading to an improvement in tracking attendee behavior and event ROI.
• Successfully launched a virtual events series with Melinda Gates, contributing to their Global Healthcare Nonprofit initiatives.

ViewInYourRoom Inc.'s mission is to develop software that allows consumers to see a measure free, virtual sneak preview of how products will look in their home/office, prior to purchase. What kind of products? Primarily artwork and furniture.

My mission is to provide all artists with a platform to create fully customizable e-commerce storefronts and interactive portfolios in order to show off their skills, market their works of art, and become entrepreneurs… all within minutes.

While in college, co-founded Collegiate Poker Tour Events, Inc.; which focused on providing college students with risk-free entertainment and prizes through competitive no buy-in poker tournaments, working with the universities’ intramural department. Using effective communication methods through campus resources events grew in attendance to near 400..