Pragmatic C-level Customer Experience enthusiast with over 30 years practical industry experience. Strategic leader previously responsible for developing the WDS portfolio of services. Passionate about technology and the industry. Forward thinking, flexible and delivery-driven. Experienced at all levels of operations, sales/business development, technology and marketing (planning & design), at both strategic and tactical levels. Executive Board experience. One of the founder members of WDS, sold to Xerox in 2012. Executive Board member of WDS.Founder of ThreeDotZero Studios, a customer experience specialist for the emergent tech industry.EVP Experience for Fortress Global Group, an insurtech business disrupting smartphone insurance.Specialties: Consumer Electronics Customer Experience, Customer Care practices, Client Provisioning and Device Management, User Centred Design, Operational management, Product strategy, Business strategy, Global business planning, vision, Customer Experience, business transformation, application of technology into business.
Listed skills include Mobile Devices, Business Strategy, Mobile Technology, Management, and 55 others.