AeroLeads people directory · profile

Craig Rich Email & Phone Number

I help technology companies nail their customer experience ¦ CMO ¦ COO ¦ Founder ¦ Geek ¦ at Fortress Global Group
Location: Dorchester, England, United Kingdom 12 work roles 2 schools
1 work email found @wds.co 2 phones found area 776 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email c****@wds.co
Direct phone (776) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
I help technology companies nail their customer experience ¦ CMO ¦ COO ¦ Founder ¦ Geek ¦
Location
Dorchester, England, United Kingdom

Who is Craig Rich? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Craig Rich is listed as I help technology companies nail their customer experience ¦ CMO ¦ COO ¦ Founder ¦ Geek ¦ at Fortress Global Group, based in Dorchester, England, United Kingdom. AeroLeads shows a work email signal at wds.co, phone signal with area code 776, and a matched LinkedIn profile for Craig Rich.

Craig Rich previously worked as Chief Operating Officer at Fortress Global Group and EVP Experience at Fortress Global Group. Craig Rich holds Btec In Computing, Computer Science from Bournemouth University.

Company email context

Email format at Fortress Global Group

This section adds company-level context without repeating Craig Rich's masked contact details.

{first}.{last}@wds.co
86% confidence

AeroLeads found 1 current-domain work email signal for Craig Rich. Compare company email patterns before reaching out.

Profile bio

About Craig Rich

Pragmatic C-level Customer Experience enthusiast with over 30 years practical industry experience. Strategic leader previously responsible for developing the WDS portfolio of services. Passionate about technology and the industry. Forward thinking, flexible and delivery-driven. Experienced at all levels of operations, sales/business development, technology and marketing (planning & design), at both strategic and tactical levels. Executive Board experience. One of the founder members of WDS, sold to Xerox in 2012. Executive Board member of WDS.Founder of ThreeDotZero Studios, a customer experience specialist for the emergent tech industry.EVP Experience for Fortress Global Group, an insurtech business disrupting smartphone insurance.Specialties: Consumer Electronics Customer Experience, Customer Care practices, Client Provisioning and Device Management, User Centred Design, Operational management, Product strategy, Business strategy, Global business planning, vision, Customer Experience, business transformation, application of technology into business.

Listed skills include Mobile Devices, Business Strategy, Mobile Technology, Management, and 55 others.

Current workplace

Craig Rich's current company

Company context helps verify the profile and gives searchers a useful next step.

Fortress Global Group
Fortress Global Group
I help technology companies nail their customer experience ¦ CMO ¦ COO ¦ Founder ¦ Geek ¦
AeroLeads page
12 roles · 38 years

Craig Rich work experience

A career timeline built from the work history available for this profile.

Chief Operating Officer

Current

Santa Monica, CA, US

Looking after all operational aspects of Fortress through a phase of rapid growth. Charged with delivering consistent, controlled growth strategies and responsible for automation of key processes. Interface between the commercial team and the rest of the business. Product Management. Marketing. Customer delivery. eCRM. Strategic direction. Customer Service.

Jul 2023 - Present

Evp Experience

Santa Monica, CA, US

Fortress gives you 24/7 peace-of-mind by using awesome technology to Protect, Secure & Insure your smartphone or tablet. Insurtech that cares.We have launched in the USA, and have big plans for other locations. As EVP Experience I am responsible for customer experience, customer operations, marketing and product management.https://yourfortress.com Protect.

Sep 2019 - Jul 2023

Founding Partner

Threedotzero Studios

ThreeDotZero Studios (3DZ) is a customer experience specialist focussed on the new generation of consumer and prosumer electronics. VR/AR, UAV/drones, Wearables, Home Automation, gaming hardware, the maker market. If it's complex, techy, geeky, we love it. If you really care about your customers, and they are at the heart of your business, then we'd love.

Sep 2016 - Jun 2022

Director

Talentfit Ltd

TalentFit helps companies align their Human Capital strategy with their business strategy. We have developed a platform that uses data to build strategic context, and create evidence to help leaders make better decisions about people.

May 2016 - Jun 2022

Chief Product & Marketing Officer

Baar, CH

Responsible for post-acquisition integration of the WDS go-to-market strategy, portfolio, messaging and product set into the broader Xerox business. Taking the work we had done for the Smartphone industry and applying it to a much more diversified set of markets across healthcare, automotive, pharma and other industries. Acting as the expert steering the.

Jul 2012 - Mar 2016

Chief Product & Marketing Officer, Cio

Baar, CH

I was one of the founder members of WDS, and an Executive Board member. The company was acquired by Xerox in 2012 and operated as part of the Xerox Services Telecommunications and Technology group. It then operated as part of the Conduent family, and subsequently the software assets have been acquired by Volaris Group WDS optimized the customer experience.

Jan 2002 - Jul 2012

Cto / Technical Director

Baar, CH

Responsible for technical architecture & roadmap of products for the company. Also covered backbone structure for BAU services. Built technology development team that looked after both internal product roadmap work, but also commercial activity on behalf of clients.

Jan 1998 - Dec 2001

Operations Manager

Baar, CH

Responsible for designing and managing an emerging operations environment handling testing programmes, training course design & implementation & building out a multi-lingual call centre to service European & US-based customers. Involved in the planning and roll-out of secondary service centres in the US, Australia and South-African markets.Building out the.

1996 - 1998 ~2 yrs

Technical Team Manager

Hugh Symons Technical Engineering

Responsible for building and running a technical team supporting HSG customers

1995 - 1996 ~1 yr

Assistant Manager

Centrex Retail Ltd

Setting up and managing a retail technology store selling computers, phones, fax machines and software. Building and configuring custom PCs. Technical support and training for customers.

1993 - 1995 ~2 yrs

Retail Advisor

Lansdowne Computer Centre

Retail computer specialist

1990 - 1993 ~3 yrs

Assistant Manager And Epos Owner

Sandfords Diy
1988 - 1990 ~2 yrs
2 education records

Craig Rich education

Btec In Computing, Computer Science

Bournemouth University

General Studies

Poole Grammar
FAQ

Frequently asked questions about Craig Rich

Quick answers generated from the profile data available on this page.

What company does Craig Rich work for?

Craig Rich works for Fortress Global Group.

What is Craig Rich's role at Fortress Global Group?

Craig Rich is listed as I help technology companies nail their customer experience ¦ CMO ¦ COO ¦ Founder ¦ Geek ¦ at Fortress Global Group.

What is Craig Rich's email address?

AeroLeads has found 1 work email signal at @wds.co for Craig Rich at Fortress Global Group.

What is Craig Rich's phone number?

AeroLeads has found 2 phone signal(s) with area code 776 for Craig Rich at Fortress Global Group.

Where is Craig Rich based?

Craig Rich is based in Dorchester, England, United Kingdom while working with Fortress Global Group.

What companies has Craig Rich worked for?

Craig Rich has worked for Fortress Global Group, Threedotzero Studios, Talentfit Ltd, Wds, A Xerox Company, and Hugh Symons Technical Engineering.

How can I contact Craig Rich?

You can use AeroLeads to view verified contact signals for Craig Rich at Fortress Global Group, including work email, phone, and LinkedIn data when available.

What schools did Craig Rich attend?

Craig Rich holds Btec In Computing, Computer Science from Bournemouth University.

What skills is Craig Rich known for?

Craig Rich is listed with skills including Mobile Devices, Business Strategy, Mobile Technology, Management, Telecommunications, Wireless, Strategy, and Business Transformation.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.