Craig Rudolph Email & Phone Number

Leadership ~ Scrum Master ~ Servant Leader ~ Information Management ~ Business Intelligence ~ Process Analysis ~ Transmissions Management ~ MFT ~EDI ~GAP Analysis~Data Security ~ Tier 3 support ~ IT Infrastructure Engineer ~ Web clustering ~ HA ~Business & Quality Analyst • A goal-oriented, Team Leader, customer focused, and results-driven team player with the ability to build strong partnerships with business users, subject matter experts, and managers. Mentor, Teacher, Coach, Change Agent, Impediment Remover • Expert in Atlassian suite Confluence, Jira, Zephyr• Identify opportunities to both increase efficiency and create custom reports. • Excellent communicator with the ability to see, hear and understand business user needs. Identifying problems and determining innovative, timely and cost-effective solutions to technical issues.• Provide Crystal report architecture, implementation, training and maintenance (General, crosstab, sub-reports, Drill downs, email, etc.)• Configured and Implemented software and projects into systems both within and across organizational boundaries.• Worked with CEO and COO to create and update procedures to solve complex business problems (software analysis and review, RFP response, feasibility studies, gap analysis and cost benefit analysis.)• Data warehousing/data transformation, Data Mining DWmining, creation of reporting data marts in SQL Server to unify data from a variety of systems.• Able to analyze situations rapidly while maintaining a calm demeanor under pressure.• A great motivator and able to inspire others to harness their creativity and achieve superior performance. • Coordinated and developed testing plans for all new projects and systems.• System analysis, design implementation, testing and evaluation to insure creation of a 3NF normalized relational data base structure which allowed for a rapidly growing array of publishers.•

Listed skills include Business Intelligence, Process Improvement, Testing, Systems Analysis, and 25 others.