Manager Marketing And Jv Comms
CurrentI'm currently the Manager over Marketing and JV Comms for the Universal Orlando Resort. In this role I spearhead the collaboration between Universal Orlando Resort and Loews Hotels to optimize guest experiences and drive revenue. I also oversee all in-market marketing channels at the resort hotels. My accomplishments in this role include:- Successfully launched a new character program at the hotels, significantly enhancing guest satisfaction and engagement.- Oversaw the execution of a high-profile partnership event with Gabby's Dollhouse.- Played a pivotal role in the on-going development and implementation of the Seamless Destination initiative, an effort to unify the guest experience across the resort. - Founded and led the Destination Guest Services taskforce, driving alignment between Loews and Universal leadership to create a unified guest experience.- Demonstrated exceptional leadership and communication skills while managing complex projects and budgets, collaborating with high-profile partners, and presenting to executive leadership.