AeroLeads people directory · profile
Craig Smith Email & Phone Number
Team Outcome Lead
at
Department of Customer Services, Open Data and Small and Family Business
1 work email found
@unbounddna.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Role
Team Outcome Lead
Location
Brisbane, Queensland, Australia
Company size
Who is Craig Smith? Overview
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Quick answer
Craig Smith is listed as Team Outcome Lead at Department of Customer Services, Open Data and Small and Family Business, a company with 221 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a work email signal at unbounddna.com and a matched LinkedIn profile for Craig Smith.
Craig Smith previously worked as International Product Lead at Skills Development Group and Head of Organisational Performance at Skills Development Group. Craig Smith holds Bachelor Of Information Technology, Information Management from Qut (Queensland University Of Technology).
Company email context
Email format at Department of Customer Services, Open Data and Small and Family Business
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{first}@unbounddna.com
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Profile bio
About Craig Smith
Craig Smith is a Team Outcome Lead at Department of Customer Services, Open Data and Small and Family Business. He possess expertise in agile methodologies, agile project management, scrum, continuous integration, test driven development and 45 more skills. Colleagues describe him as "Just been to the annual Agile Tour Sydney where I had the pleasure of listening to Craig run a workshop. It was engaging, entertaining, interactive, the time just flew and we learnt a lot. Thank you Craig and keep up the good work!", "Craig is a fantastic agile coach. Always patient and draws on his knowledge and experience to find a way that works for the team. Absolute pleasure working with Craig on many an occasion.", and "I've had the pleasure of working with Craig for the past two years. I've seen him encourage others as an Agile Coach to reach their potential and I've seen the people he coaches to go on to exceed their own expectations. To me that shows that he is perceptive and has exceptional coaching and mentoring skills and I know that I would welcome having a coach like him on any team that I was involved with."
Listed skills include Agile Methodologies, Agile Project Management, Scrum, Continuous Integration, and 46 others.
Current workplace
Craig Smith's current company
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Department Of Customer Services, Open Data And Small And Family Business
20 roles
Craig Smith work experience
A career timeline built from the work history available for this profile.
International Product Lead
Current
Sep 2024 - Present
Head Of Organisational Performance
Provide delivery, architecture, creation, and maintenance of training, facilitation, coaching, and consulting services for a portfolio of over 60 programmes.
Mar 2024 - Sep 2024
Business Agility Product Lead
Oct 2022 - Mar 2024
Global Agility Lead (Softed)
Jan 2019 - Oct 2022
Contract Trainer (Softed)
May 2013 - Jan 2019
Co-Host
Current
The Agile Revolution
The Agile Revolution is a podcast focused on news in the Agile space, practices, techniques and anything Agile, Lean and Kanban.Rated one of the top six Agile podcasts (http://www.infoq.com/articles/agile-podcasts) 'The Agile Revolution' podcast features many interviews with the elite of the Agile world including Alistair Cockburn, Peter Saddington, Adam.
Jul 2011 - Present
Board Member
Current
Jun 2020 - Present
Agile Coach & Director
CurrentUnbound DNA provides consulting, coaching and training support in the Agile, Kanban, Lean and Management industries.
Nov 2012 - Present
It Services Manager
Current
Oct 1999 - Present
Agile Editor
Oct 2011 - Feb 2024
Member Board Of Directors / Secretary
Elected to the Board of Directors of the Agile Alliance in August 2016.The role of the Agile Alliance is to support those who explore and apply Agile principles and practices to make the software industry productive, humane, and sustainable. I believe that we need to continue to encourage new and innovative ways to help the worldwide Agile community grow.
Jan 2017 - Dec 2022
Agile Coach
Facilitated a coaching program to up skill internal Agile coaches within the agency as well as ad-hoc agile coaching.
Oct 2020 - Jun 2022
Agile Coach
Provided light touch Agile coaching support, facilitation and strategic direction to leadership and various teams within GMHBA.
Mar 2020 - Dec 2020
Agile Coach
■ Facilitated a coaching and learning program to upskill Scrum Masters and Product Owners within the agency and ad-hoc agile and leadership coaching.■ Provided general team coaching and assistance around ways of working and artefacts as well as assistance to VMO in relation to the Impact and REACH programs.■ Coaching support to the Trade Information.
Aug 2019 - Dec 2020
Director, Yow! Conferences & Workshops
■ Lead and manage a number of high profile software development conferences in Australia including YOW! Conference, YOW! Lambda Jam, YOW! West, YOW! Data and YOW! Connected as well as YOW! DepthFirst Workshops and YOW! Nights.■ Responsible for community liaison to the Australian software community including user groups and large corporates.■ Leadership of.
Nov 2012 - Oct 2019
Agile Coach
Provided delivery training, coaching and facilitation services to support DIBP (Department of Immigration and Border Control) Technology Delivery Uplift (TDU) programme outcomes as part of the Contemporary Ways of Working (CWOW) section which was comprised of a large cohort of 10+ multi-vendor Agile (and technical) coaches that worked across the whole.
Dec 2017 - Dec 2018
Agile Coach - Visa Reform Co-Design
Agile Coach for 2 independent journey teams doing a 15 week co-design to to validate that the market can deliver an acceptable business, technical and commercial solution for a new Australian Global Digital Platform for Visa Processing as well as to inform objectives and requirements for an RFT (Request for Tender).
Mar 2018 - Jul 2018
Agile Delivery Coach
■ Agile Coach on a number of high profile projects such as group-wide PCI DSS Compliance, Guidewire Claims, Computer Expenses Lifecycle, Sunlight, People Intranet Project and iQ, amongst others, assisting different size teams in technology and non-technology areas adapt agile practices to assist in delivery.■ Lead quality coach on an initiative called.
Jan 1995 - Nov 2012
Sessional Academic Tutor
Tutor for INN372 Agile Software Development. I supervised small groups and assisted them to complete an Agile project using agile practices and processes to build a multilingual glossary system in Java that relied on contributions from a variety of culturally and geographically diverse users.
Jul 2010 - Nov 2010
1 education record
Craig Smith education
-
Qut (Queensland University Of Technology)
FAQ
Frequently asked questions about Craig Smith
Quick answers generated from the profile data available on this page.
What company does Craig Smith work for?
Craig Smith works for Department of Customer Services, Open Data and Small and Family Business.
What is Craig Smith's role at Department of Customer Services, Open Data and Small and Family Business?
Craig Smith is listed as Team Outcome Lead at Department of Customer Services, Open Data and Small and Family Business.
What is Craig Smith's email address?
AeroLeads has found 1 work email signal at @unbounddna.com for Craig Smith at Department of Customer Services, Open Data and Small and Family Business.
Where is Craig Smith based?
Craig Smith is based in Brisbane, Queensland, Australia while working with Department of Customer Services, Open Data and Small and Family Business.
What companies has Craig Smith worked for?
Craig Smith has worked for Department Of Customer Services, Open Data And Small And Family Business, Skills Development Group, The Agile Revolution, Switch Brisbane, and Unbound Dna.
How can I contact Craig Smith?
You can use AeroLeads to view verified contact signals for Craig Smith at Department of Customer Services, Open Data and Small and Family Business, including work email, phone, and LinkedIn data when available.
What schools did Craig Smith attend?
Craig Smith holds Bachelor Of Information Technology, Information Management from Qut (Queensland University Of Technology).
What skills is Craig Smith known for?
Craig Smith is listed with skills including Agile Methodologies, Agile Project Management, Scrum, Continuous Integration, Test Driven Development, Software Development, Sdlc, and Software Project Management.
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