My grandfather owned a little luncheonette outside of Shea Stadium in New York for many years. I “worked” there throughout my childhood and aside from teaching me how to make a mean egg cream, he taught me that if you give the customer a great experience all the time, they will make your business grow...he was right…Fast forward a few decades and enter the digital age. Technology is essential to delivering those amazing customer experiences. So much so, that the today's strategic leaders must know the business but also technology...and that’s my sweet spot.My experience helps large and small companies transform and adopt to the digital age.My uniqueness lies in my ability to keep things simple, ask the right questions and motivate teams to produce results. My colleagues value my big picture thinking, leadership and ability to turn a complex problem or opportunity into a strategy and an executable plan.Some highlights about me:- I effectively communicate with the happiest customer, geekiest technologist or the grumpiest executive. It's what executive management and consulting taught me how to do.- I don’t care who gets "credit" – as long as customers (both inside and outside) are happy, we all get credit.- I run towards fires and help put them out.- I know that happy customers are more loyal and buy more...creating a win-win for everyone.I love meeting new people to talk about opportunities and football. Please reach for me at either LinkedIn or csobol@live.com.Specialties: Strategy Development, Digtial Transformation,, Technology, Customer Experience, Product Management, Omnichannel Strategy, Program Execution, Business Development, Process Design, Online, Mobile and Call Center Operations, Management Consulting, Financial Services.