Craig Taylor Email & Phone Number

In this 3 month contract role I supported the founders with conducting early stage product-prototype feedback sessions with COOs as well as defining the Success Outcomes that WorkTripp was able to offer it's customers.

A newly established role reporting directly into the Executive Management Committee.Achievements:👉 Increased NRR by 6% over a nine-month period.👉 Implemented a Customer Success Platform (Planhat) in 3 months.👉 Increased the identification and documentation of customer's Success Outcomes by >25%.👉 Improved the identification of strategic stakeholders by.

Fuse Universal Ltd. is a learning solutions company based in Shoreditch, London, United Kingdom.Key Responsibilities:* Managing all client relationship management activities. with a focus on the enablement, adoption and business value delivery facilitated by strong relationship-building, product and industry knowledge, strategic planning and execution.*.

The world’s most innovative learning organisations use HT2 to create their products and services for online learning. Our vision is to enable continuous learning as a fundamental part of working life. To help realise this vision, we invest our expertise in creating technology products and services that change people’s lives for the better, even if that’s.

London, United Kingdom

Sumitomo Mitsui Banking Corporation is a Japanese bank based in Tokyo, Japan. It is a wholly owned subsidiary of Sumitomo Mitsui Financial Group. As of the year 2009, SMBC was the second largest bank in Japan in terms of assets.Key ResponsibilitiesScoping, procurement, design and implementation of a Global Learning Platform containing 200+ performance.

Brighton, United Kingdom

Bupa International is the PMI provider to expatriates and customers requiring quality border-less healthcare. This role was responsible for shaping and leading the delivery of the learning technologies plan as part of the broader people plan, incorporating design and development of social media and e-learning interventionKey AchievementsDesigned and.

Brighton, United Kingdom

Epic is an award winning company that designs and develops innovative, technology-enhanced learning solutions to clients across a range of sectors and subjects.Key AchievementsChampioned the use of the collaboration platform, Yammer, to promote internal collaboration and communication. This led to an increase in cross-functional communication and.

Cheshire

Oct 2010 – October 2011 Learning Technologist – URENCO UK LtdURENCO UK’s site employs 380 people and is part of URENCO Limited, a Global energy company which supplies the international nuclear industry with uranium enrichment services and advanced enrichment technologies and expertise. The UK site operates three manufacturing plants producing enriched.

• Oct 2007 – Oct 2010 Learning & Development Adviser – URENCO UK LtdKey Responsibilities:
• Project Manager responsible for the delivery of statutory compliance training.
• Delivery of a site-wide Leadership Development Programme resulting in the award of ILM qualifications.
• Supporting line managers in the analysis of learning needs, ensuring all activities and resources meet relevant Company and statutory polices, including health & safety, employment, equality etc.
• Sourcing appropriate external training providers and agreeing service levels including e-learning providers.
• Continuing Professional Development of an internal team of learning facilitators and coaches.

Key AchievementsExceeded Networks Rail's target figure of 11,000 students within the first 12 months of training delivery. This resulted in a new 2-year contract being awarded to deliver training to a further 50,000 Rail Industry personnel over the next 2 years. The delivery of the training required an exceptional level of autonomous working due to.

Key AchievementsInstrumental in the development and implementation of a prototype promotion course prior to its release to a global workforce of approximately 16,000 personnel. ResponsibilitiesProvided people management to a department of approximately 10 personnel, 9 of whom were employed within a permanent training role. Provision of coaching skills and.