Customer Experience Executive who partners with Cisco’s most strategic global enterprise customers to drive transformation, speed to value, and accelerate growth aligned to business outcomes.

Management and development of a high performing team of Customer Technologists & Strategists who provide trusted technology leadership to Telstra’s largest customers. These roles are customer-facing technical sales roles that create demand for Telstra’s products and services, through collaboration with the customer to produce strategic technology artifacts . The team are embedded within account teams to plan and build relationships with key stakeholders in order to drive pre-sales… Show more Management and development of a high performing team of Customer Technologists & Strategists who provide trusted technology leadership to Telstra’s largest customers. These roles are customer-facing technical sales roles that create demand for Telstra’s products and services, through collaboration with the customer to produce strategic technology artifacts . The team are embedded within account teams to plan and build relationships with key stakeholders in order to drive pre-sales technical strategy. Their activities contribute to both the customers' and Telstra’s growth strategy by shaping a pipeline of well-qualified sales opportunities that solve business challenges. Show less

Member of Telstra Global Services team that delivers a full portfolio of network-centric Professional Services (plan, design, integrate & deploy), Managed Services (operate, manage and maintain) and Outsourcing Services (end-to-end management, transition and transformation management, and program and project management) for Telstra's enterprise, government and business customers. Provide Pre and Post-Sales Solution Leadership for a wide range of standard and specialised services… Show more Member of Telstra Global Services team that delivers a full portfolio of network-centric Professional Services (plan, design, integrate & deploy), Managed Services (operate, manage and maintain) and Outsourcing Services (end-to-end management, transition and transformation management, and program and project management) for Telstra's enterprise, government and business customers. Provide Pre and Post-Sales Solution Leadership for a wide range of standard and specialised services, including:• Cloud Services: Public, private and Hybrid solutions to securely store, manage and process data in cloud environment’s• Managed Networks: End-to-end management of the customer’s network and equipment• Unified Communications: Enterprise-wide IP communications solution designed to improve productivity and collaboration• Contact Centre Operations and Networks: Sophisticated capabilities and consultancy around contact centre operations• Special Projects: Working directly with customers to design bespoke and innovative services specific to their business requirements• Commercial and Contract Governance : professional consultancy in respect to commercial and contractual outcomes• Tool sets and Business analytics: integrate specialised tool sets to enable deep understanding of business systems, associated applications and network performance Show less

Senior Manager and member of the IT Leadership team reporting into the CIO. Full accountability for IT Operations nationally for Stockland, from service desk to data centre. In addition, Business consulting for Asset, Finance, Customer and Enablement domains strongly features in my tenure.

Acted in the position of Strategy & Architecture ManagerManaged a team of Enterprise and Solution ArchitectsKey engagement point for IT and the businessKey Stakeholder in enterprise business transformation program

A trusted advisor and consultant to the business. Development and delivery of solutions for harvesting the value and extending the life of the assets of the business. Identifying synergies for the vision, strategy and processes of the organisation with technology, through architectural models, processes, research and collaboration.

National responsibility for Stockland’s IT Infrastructure services. 24/7 Support for Stockland’s EnterpriseNetwork, Server and Storage infrastructure, vendor management and associated budget ownership.

Based in Singapore, I was in charge of the Technical Services team for the South Asia region. Being a multi-national retail chain, DFS has representation in 13 countries. During my time, I had the opportunity to deal with people from a variety of different cultures and backgrounds. Working in Singapore was also a great experience

ANZ IT Manager for Swedish based Building management systems company. 150-200 Employess in AP. 5000 Worldwide. Technical head for Asia Pacific

IT Manager for both the Sheraton Towers (now Langham) at Southbank and the Westin Melbourne hotels. Responisbility for all technical infrastructure and application support and maintenance.

Network Engineer, participating in greenfield and brownfield Network and server installations for the Hospitality industry - focussing on major international and domestic hotel chains, incorporating point of sale, security, and in-room service integrations.