Craig Zimmer Email & Phone Number

San Diego, Ca, Us

Greater San Diego Area

Extensive wireless industry contacts and experience with top wholesale OEM/Carrier private auction sites, VP-level reverse logistics decision-makers, leading refurbish providers, Trade-in companies, and eBay sellers. Lead team of 40 direct reports including business development, marketing, customer service, content management, product development, and pricing analysis departments. Expertly negotiate and close deals with a "win-win" mentality and lead with honesty and integrity to build long and profitable relationships. - Oversaw partner relations and contract negotiations; legal compliance; budgeting and forecasting. Closed multiple $1 Million dollar contracts that resulted in long term annual sales growth.- Designed industry leading cloud based architecture connecting inventory, accounting, & fulfillment system directly with online marketplaces & MobilePC.com website.- Helped beta test and design the Channel Advisor Merchant platform that is used by thousands of sellers around the world and is recognized as the industry standard for marketplace management.- Worked cross-functionally within eBay to collaborate with product, engineer, legal, marketing, and operations departments to develop new capabilities. - Accelerated efforts to optimize eBay seller standards to remove barriers between community members within the Resolution Center, increasing seller engagement and buyer satisfaction.- Gained in-depth understanding of eBay customer satisfaction metrics, Net Promoter Scores and the value proposition for manufacturers, distributors, retailers, powersellers, and consumers to sell on eBay- Presented at numerous eBay Seller Summits and eBay Live events, receiving high speaker evaluation scores- Coached eBay Community members on Advanced Seller Strategies and Best Practices to succeed online- Awarded eBay's "Best Merchandiser" and recognized as a marketplace expert with a track record of proven results

Engaged with venture capitalists to help secure early stage funding. Launched company's sales and marketing strategy. Collaborated with Product Development team to help design asset recovery and fraud detection software. Hired and trained Sales and Account Management team that generated several "proof of concept" accounts that helped validate company's emerging business model, leading to Series B funding.- Engaged with top electronic retailers to create a new returns liquidation model that would disintermediate the traditional process by enabling these companies to sell direct to consumers on marketplaces like eBay and Amazon. Increased recovery rates by over 30%.- Produced top return fraud SaaS in industry through machine learning and predictive technology- Implemented Salesforce.com sales force automation software and converted existing paper-based records system into cloud-based platform, providing real time access to pipeline reports, customer leads, and sales records- Achieved Top Sales Producer designation, generating 75% of company revenue within six months of joining the company

Oversaw strategic partner relationships with numerous international and national divisions of Hewlett Packard, leasing companies, and computer dealers, increasing profitability and diversifying supply chain.- Spearheaded nationwide sales, purchasing, and marketing activities of $48 Million solution providing, specializing in Enterprise hardware, software, and professional services.- Doubled year-over-year sales for seven consecutive years- Launched new division including Test & Measurement Sales, Storage Solutions, Professional Services, Rental & Lease Program, and assisted in opening of offices in London, Paris, and South Africa, all adding over $1 Million to company's bottom line in first year- Led 50 direct reports and managed a budget of over $6 Million

Washington D.C. Metro Area