- Create sales programs that positively impact business results and achieve desired outcomes. My focus is on enabling sales competencies which in turn enable positive, effective sales behaviors.

The St Vrain Football Club (SVFC) is a non-profit youth soccer club based in Longmont, CO that serves Longmont and surrounding communities. SVFC focuses on the technical and tactical development of players in a team environment and our goal is to share the love of soccer and instill it in the next generation. As a coach I understand that I have the opportunity to not only teach the game but to teach lessons and values that players will carry with them for life.As a Staff Competitive Coach for SVFC I've been Head Coach for the Boys U12 White team, the club's 2nd level competitive team at the U12 age level. My responsibilities and accomplishments include...- Designing and leading three, 1.5 hour training sessions per week- Coaching the Boys U12 White team in 8 - 10 league games and 6 - 8 tournament games per season- Leading activities at pre-tryout camps and evaluating players at tryouts- Assisting with other club training opportunities such as Development Academy, Curriculum Training and Futsal- Achieving my USSF National D Coaching License and my NSCAA Advanced Regional Diploma and continuing my coaching education through other certifications and clinics

- Lead a team that delivers all sales and customer care training at the Golden, CO and Lenexa, KS offices- Lead the design, development and delivery of HomeAdvisor's Leadership Development program- Mentoring and coaching the sales training team in instructional design, content development, facilitation and evaluation in order to help them transform from presenters into education professionals

- Work with key stakeholders to determine sales training strategy and needs- People and project manage the sales training and delivery team - Lead the design, development and delivery of selected sales training programs- Mentor and coach new team members in needs analysis, program and instructional design, facilitation and evaluation- Work with sales training and delivery team members to define and execute skill and career development- Work cross functionally to define and assess sales rep and manager competencies and then deliver training to address and support those competencies

- Work with key stakeholders to determine strategy and needs for sales enablement training, sales new hire training and the sales playbook resource- Design, develop and deliver sales training programs and interventions related to sales enablement, sales new hire and the sales playbook resource- Mentor and coach extended training team in needs analysis, program and instructional design, facilitation and evaluation

As program manager and instructional designer I gathered requirements; validated needs; managed instructional and content design, implementation, delivery, evaluation and ROI assessment of global training programs. As team lead I coached and assisted team members in all of the above; represented the team and evangelized behavior changing education to the rest of the business; led the yearly identification of long term needs and program prioritization. Highlights include:- Revised education and training development process to ensure excellence in adult learning, such as needs analysis; gap analysis; writing behavior-based and learning-based objectives; implementing Phillips method of ROI evaluation / assessment; best practices in instructional design for achieving objectives- Led and participated in the development, deployment and training for InfoPrint’s Solution Selling Sales Process which was intended to transform InfoPrint from a product and technology centric company to a solution and customer centric company. Organized initial training for over 500 InfoPrint Worldwide Sellers and delivered ongoing training, sales manager coaching and reinforcement of the process to the InfoPrint Worldwide sales force- Challenged by senior management to create a new vision, provide leadership and develop a more effective training program for introducing new hires to the business and improving retention. Led the development and delivery of a program that introduced more than 500 global new hires to the business, caused them to be excited about who we were and what we did and significantly improved retention- Designed and participated in a Leadership and Management Development Program that assessed and developed leadership and management competencies necessary to support desired culture change and a focus on making customers successful

As project manager and team lead, designed, developed and executed the testing of customer solutions prior to their release to the field in order to identify and eliminate potential customer issues.- Recognized that company time and resources were being taxed by complex integration issues that were discovered by our customers. Designed, developed and executed a method to simulate customer environments internally and test solutions within those environments to uncover customer issues before the solutions were released. By finding problems internally rather than addressing them once they were found in the field, customer satisfaction improved due to an increase in perceived quality while customer support calls decreased by 10% which resulted in significant cost savings for the company - Facilitated new relationships between product development teams so that problems were uncovered in design and coding rather than in test which resulted in improved solution quality / integration along with significant cost savings for the company. Solution defects found internally were reduced by 20%- Led and participated in the adoption of an Agile Development Process to address an adversarial relationship and lack of collaboration between test and development. Once the process was in place internally discovered defects were reduced by 6%, average time for defect fix was reduced by 5 hours and time to release was reduced by 1 week. Both test and development also reported a significant improvement in the relationship between the teams

As project manager and team lead, acquired, studied, and reported / trained internally on competitive hardware, software and solutions. Gathered competitive information from trade publications, press releases, industry trade shows and the web and informed the internal development and marketing organizations of industry and competitive trends, announcements and releases.- Challenged by Development Organization leaders to gather marketing and technical information regarding competitors and deliver that information in a relevant, easy-to-digest format so that IBM could bring competitive, industry leading output solutions to the market. Used direct acquisition and study along with information from trade publications, press releases, industry trade shows and the web to produce a competitive analysis news letter that was distributed to over 600 people bi-weekly. Newsletter readership increased by 300% within the first 3 months that I was editor due to the content being relevant and actionable, as reported by readers- Created and delivered marketing and development focused training programs on competitive solutions that we acquired and brought in-house. After the marketing training, sellers reported more relevant, concrete responses to competitive messaging and seller win rate against competition increased by 8%

As project manager and team lead, developed schedules, managed budget and resources and helped design and execute testing of key software products. As trainer, enabled new team members to become effective software and solution product testers.- In response to rapid growth, created and executed a software tester mentoring / training program that gave new team members product / solution knowledge along with an understanding of company-specific test methodology and processes. The program, which started with simple assignments and experiences and progressed to complex, enabled new team members to become effective software testers in an average of 6 months versus 1.5 years prior to the program- Created an award winning, standardized test process in response to inconsistent software product quality and an inability to determine if software products were ready to be released to customers. In addition to addressing software product quality and readiness for release the test organization was able to accomplish more effective project planning due to historical data and were audit ready before the rest of the development organization- Established relationships with key stakeholders who were concerned with software product success, including customers, to ensure that software products were not only tested for functionality but were tested how they would be installed and used by customers. 9 months after software testing was enhanced customer critical situations were reduced by 3%, customers reported that their satisfaction with software products increased and their relationship with IBM was improved and the value of the software test group increased within the overall development organization, as evidenced by hiring, awards and survey results

Taught mathematics mostly to Freshmen who were interested in Biology, Equine Science or other Agricultural / Biological fields of study. Classes taught included Algebra, Geometry, Trigonometry, Combinatorics, Statistics, Calculus and others. I obtained my Masters of Science in Applied Mathematics while teaching. - Because most of my students were taking math as a required part of an unrelated field of study I was challenged to present mathematics to them in a way that would excite them and make sense to them. I successfully incorporated examples from their fields of study into my lessons and challenged them to think of mathematics differently (for example, as a foreign language that could be used to describe things that happened around them). More than once a student told me that after taking a class from me they understood, enjoyed and found math to be relevant for the first time- I also revolutionized the teaching model for the "math mods" which was a remedial math program for students who entered Colorado State but weren't yet ready for Calculus. Instead of spending an entire session on new material I divided my sessions and spent half reviewing what we had covered in the previous session and half introducing new material. Over the course of two semesters I proved that students in my classes achieved higher grades and retained more information than students in traditional classes. My "half and half" model was eventually adopted for all "math mod" courses