Craig Vraa Email & Phone Number

Remote

• Audit closed loan files to ensure files are complete and all documents are executed in compliance with agency and investor guidelines.• Working with internal and external contacts the Reviewer will obtain any missing documentation or corrections as needed.• Using pipeline views loans will be prioritized to ensure delivery dates to investors are met. • Responsible for the FHA/VA/USDA insuring of the loan within the allotted time frames using the agencies websites, and the preparation and submission of files for audit by the agencies when requested. • Assist in all other areas of the Post Closing Department when needed

Bloomington , Mn

• Completes a thorough analysis of department needs daily and assist in problem solving.• Evaluates current process and recommends improvements and/or enhancements• Communicates issues to department leads, performs follow-up communication to ensure clearance/solution of issues • Maintains activity logs and provides daily report to post closing manager• Assists with the training of new employees• Performs research and assists in preparing appeals/rebuttals to investor repurchase requests

Eden Prairie

• Responsible for auditing and completing post-closing check list to ensure all files are completed• Assess post-closing deficiency reports and gather documentation sufficient for sale of loan• Maintain a high level of expertise relative to all mortgage loan documentation required to satisfy post-closing deficiencies including but not limited to disclosures, documents, appraisals, income and asset statements• Completing the Post Closing Checklist to ensure all documents have been returned and are signed and notarized appropriately

Responds to escalated service and processing issues regarding more complex service and transaction requests of increased difficulty related to basic investments products, providing explanation of policies, resolutions, and next steps to advisors and clients. Completes day-to-day service operations processing tasks, such as auditing, processing transactions, and approval of reissued and rewritten transactions. Coaches peer on processes and procedures of misapplied payments, Roth conversions, qualified research, non-qualified research, excess removals, and recharacterizations via e-mail, phone, and in-person regarding service policies and procedures, systems knowledge, and customer service skills.

Farmington, Mn

•Prepare and review loan-closing documents to ensure that they meet company standards and federal regulations before being signed by borrowers•Answer loan-related questions, solve problems that may arise during the loan closing process and handle the loan process from beginning to completion •Manage the A/P and A/R, Payroll, accounting, checking account, petty cash, and other financial functions. Carried out bookkeeping, processed draws, change orders, invoices, and purchase orders•Coordinate day-to-day operations on scheduling of closers, working with our vendors on getting closing packages, and corrections that are needed•Quality check closing packages prior to delivery to vendors

Diploma, Computer Networking

Graduate