HIPAA LINK is a browser and link-based telehealth platform where providers set up their own virtual waiting room link. With HIPAA Link, you can brand your waiting room and manage your clients from an online queue. HIPAA Link does not store or save any PHI shared through the application. Your connections are always private, secure, and HIPAA-compliant. HIPAA Link utilizes the latest breakthrough technology in video, audio, and chat communications, offering the most robust and reliable video meetings ever. Features include; built-in EMDR Tools for remote BLS Therapy, Whiteboard, and Group Sessions of up to 16 clients.

Videonet is an innovative development company with over 25 years of experience in building digital communication technologies including government-grade encryption solutions, proprietary broadcasting and live-streaming for public/private sectors, online collaboration tools, B2C commerce, and more.

Provided client support and technical issue resolution via email, phone and/or video conferencing software. Maintained and tracked all incident tickets. Managed and maintained dedicated servers. Provided training and best practice techniques to clients and internal staff.