Craig Irwin Email & Phone Number

Santa Monica, Ca, Us

Fully Remote Company, Us

Fully Remote Company, Us

Broadwing is a distinguished and globally distributed system integration company. A customer-obsessed organization that serves the needs of high-growth companies, enterprises, and the public sector.◆ Led the commercial sales team and revenue operations in a fractional CRO contract role for high-growth and enterprise clients, a globally distributed system integration company offering platform engineering, DevSecOps, AI, MLOps, Cybersecurity Consulting, and interim leadership, serving both public & private sectors◆ Accelerate sales results and optimize sales performance for client companies; create a scalable and data-driven sales/marketing organization by establishing repeatable processes to support business growth and team expansion◆ Define go-to-market strategies and ideal customer profiles to expand existing business and new customer acquisition within financial services, healthcare, life sciences, media/entertainment, software, and government sectors◆ Launch sales and customer success playbooks to focus on repeatable and scalable growth and customer retention.

New York, Ny, Us

Pavilion is a private membership organization for commercial growth operators, where Members can openly discuss business-critical issues with the comfort of privacy and confidentiality.

Denver, Colorado, Us

Equus is the leader in SaaS mobility solutions. Equus offers cutting-edge AI-powered global workforce management solutions that support mobility, talent and HR managers, and employees who are on assignment, travel frequently or are being relocated.◆ Transformed and scaled a global GTM team and launched a new GTM model that achieved record results within 16 months.◆ Reporting to the President/CEO as part of the core leadership team, scaled the sales and go-to-market (GTM) operations and technology stack, building out the GTM organization to 50+ staff across 5 offices (in the US, Portugal, UK, and Philippines) with 14 direct reports and 0 attrition; led GTM strategy for a workforce mobility solution.◆ Drove record sales, achieving 20% growth in new annual recurring revenue (ARR), securing 30+ new global enterprise customers, reducing sales cycle by 20%+, and increasing total contract value (TCV) by 15%+; submitted proposals and acquired clients in financial services, consulting, SaaS, technology, consumer goods, and manufacturing.◆ Introduced new revenue streams based on re-tooled GTM models, product feature sets, and channel strategies; expanded into new markets and industries, closing contracts with the 1st customers in Asia-Pacific.◆ Collaborated closely with internal SVPs (Technical and Client Success) to improve the sales lifecycle at each step from top-of-funnel/intent through sales, implementation, customer success, and client retention.◆ Crafted marketing and event campaigns to drive brand awareness and new customer acquisition in local and regional events, establishing a new and memorable way to experience the brand in multiple formats.◆ Constructed a data-driven approach to product feature development by prioritizing initiatives based on prospect and customer needs, business use cases, and aggregated value; overhauled the roadmap and backlog

Milwaukee, Wi, Us

PKWARE identifies and protects the worlds most sensitive information; structured, unstructured and semi-structured. ◆ Led global sales efforts for PKWARE’s AI-Powered Data Security Platform which removes data security gaps and automates the management and protection of sensitive information to meet data compliance goals tailored to specific business such as financial institutions, healthcare companies, and other highly-regulated sectors◆ Hired, coached, and set objectives/territories for sales staff of 30+ with facilitation of weekly team meetings and ongoing training for continued development; collaborated on major deals for planning, proposal responses, and negotiation◆ Drove global sales efforts and partnered with executive team to set the unified go-to-market and product strategy; harmonized the sales processes and business operations after acquisition of 2 separate technologies◆ Developed key initiatives to reduce sales cycle by nearly 50% and increased average deal size by over 30%; authored sales forecasting framework for new and existing business and partner/channel growth◆ Implemented annual plan and quota setting including account strategies, account audits, cross-selling, and upselling◆ Conducted thought leadership practices as a conference speaker and panelist at major events, promoting product advocacy and evangelism on cybersecurity

Ottawa, Ontario, Ca

Tehama is a Secure Digital Office SaaS Platform that enabled secure remote access to Tehama Rooms. A user can work on-demand inside a secure, compliant, and scalable work environment in minutes on any physical endpoint.◆ Created and delivered price, product, and go-to-market strategy that resulted in remarkable valuation with fortune 1000 enterprise customers◆ Consistently exceeded revenue targets.◆ Identified new global client acquisitions, revenue growth, and customer success by selling to CIOs, CTOs, CISOs, and VPs◆ Hired and trained cross-functional global teams focused on selling to SaaS, Cybersecurity, Technology, Finance, Media & Entertainment, Call Center and public sectors◆ Formed 10+ global channel and technology partnerships which led to new markets to generate new revenue streams.◆ Introduced product concepts based on AI, ML, and Robotic Process Automation (RPA)◆ Published industry leader and public speaker at 100+ events/conferences including demos, executive round tables, vlogs, training workshops, and Infragard.

Ottawa, Ontario, Ca

Pythian is a global IT services company that helps organizations transform by leveraging data, analytics, and the cloud. Pythian designs, implements, and supports customized solutions for the toughest data challenges; with a focus on AI, ML and data infrastructure. Originally joined as part of an acquisition, I helped create and lead the digital transformation business at Pythian.◆ Increased the average MRR deal size from four figures to five and established multi-million dollar accounts◆ Led the strategy team and counseled 20+ Fortune 500 clients to develop and execute on a shared vision for digital and cloud transformation◆ Top Sales Leader with $6MM in direct bookings and sold products and services to CEOs, CFOs, CIOs, CTOs, and VPs◆ Instituted cross-collaboration between engineering and sales to advocate together for strategic client success, retention, and revenue optimization◆ Promoted to spin-off of Tehama's new product development, sales and go-to-market strategies

Ottawa, Ontario, Ca

◆ Accelerated engineering productivity by over 40% and operational excellence, optimized the risk versus reward equation in promoting new and existing technology environments, functions,◆ Drove new revenue for DevOps and 24/7 full-stack support; advised 10+ strategic client accounts and achieved meaningful LPIs through velocity, performance, availability, cost, and security◆ Built 5+ new products and services that enable companies to deliver value to customers and supported partners by taking advantage of agile development to create velocity and scale.◆ Started at Blackbird.io and acquired into Pythian by end of 2014◆ Focused on accelerating engineering productivity and operational excellence for world-class organizations. Working with these same companies to optimize the risk vs. reward equation in adopting new technologies; to drive dramatic change to their existing technology environments, functions and processes. Responsible for building and driving new revenue for Pythian's DevOps and 24/7 full stack support.

Acquired by Pythian in 2014Focused on helping world-class companies create and achieve meaningful KPIs through velocity, performance, availability, cost, and security. At Blackbird, we create products and services that enable companies to deliver value to their customers, we help our partners by taking advantage of agile development and processes to create velocity and scale.

Stockholm, Se

Apica is a leading application performance company focused on testing and synthetic monitoring of web and mobile applications within the enterprise. I focused on establishing and building Apica's North American business to become the top revenue-generating business region within months.◆ Created a highly profitable and top revenue-producing business unit in under 18 months; established US business in entertainment and e-commerce verticals◆ Performed load testing and web/application optimization for events including the NFL's Super Bowl and new launches of Activision's Call of Duty◆ Partnered with 10+ affiliates and cloud partners to drive revenue and sold proven SaaS platform solutions for testing, analyzing and improving, and monitoring applications to achieve excellence in web performance◆ Designed 3 go-to-market strategies for new and existing service offerings; guided 10+ key enterprise accounts through the sales process while identifying new revenue opportunities and improving internal sales processes.

Executive technology and business development leader targeting many strategic verticals. Acting interim CIO/CTO for clients to drive strategic initiatives including managing multi-million OpEx & CapEx budgets, staffing, project management, organizational structure, IT governance, and strategy planning. Routinely collaborating with business and IT management executives to align tactical projects with strategic business drivers. Key Contributions: - Successfully re-architected and led strategic and cultural changes for a leading e-commerce organization. Resulting in improved morale, SLAs, lower operating costs, instituted a SDLC methodology, improved efficiencies and a more scalable solution that allowed for unprecedented growth.- Worked with organizations to establish BI, CRM, CMS, ERP initiatives; empowering organizations to choose solutions based on metrics provided through a KTDA and project mgt life cycle methodologies. - New system delivered substantial operating efficiencies through automation, scalability, business process enhancements, and robust reporting functionality.- Instituted a complete sales life cycle management process, allowing the organization to significantly improve their operating costs, improve conversion rates, provide real time analytics- Converted technology consulting firm from a traditional consulting firm to a proactive managed service and cloud solution provider.- Establish and maintain strategic channel partnerships for mutual growth and continuing business development opportunities

Technology consulting focused on developing IT solutions for clients, in order to reach their corporate IT goals. Key Contributions:* Design and architect LAN/MAN/WAN voice and data solutions for clients. With a focus on VOIP/IP Telephony/converged network technology and data security. Transitioning customer from a TDM PBX environment (Siemens/Nortel/Avaya) to an IP based solutions. * Metropolitan Wireless Internet Access – Worked on publicly accessible wireless Internet access for towns throughout the US.* KT Decision Analysis Facilitator – Facilitate technology decision making for vendors and IT solutions. Develop a IT needs assessment that results in a justifiable and reliable manner of making IT decisions based on wants and needs of the organizations strategies and goals.* Researched, engineered, and managed an IT solution that revolutionized the sport of Adventure Racing for both live audiences and viewers of network and cable television.

Fremont, Ca, Us

Researched and engineered global IT solutions and presented findings and proposal to senior management. Managed global IT projects with a cross-departmental international team. Key Contributions:* VOIP/IP Telephony - Instrumental in researching, designing, and implementing IP telephony and VOIP solutions on a global scale. A project that required collaboration with all new facilities and existing customers. * Wireless Security - global project to roll out a wireless security solution that included researching and performing risk assessments, vulnerability and penetration testing, and culminating to a KT analysis.* New Facility Infrastructures - Responsible for the design, implementation and project management of new facilities in Europe, Asia, and the Americas requiring voice and data networks.

Ca

Provided comprehensive Tier III remote and onsite support for global customers from all departments.Key Contributions:* Tier III Network/Application/Server Support.* Global Enterprise IS Integration.* Redesign of corporate network and datacenter from the ground up.* Configure & Maintain Alteon, Nortel, Cisco, Linksys Router/Switches.* Security design, implementation, Audit, and Troubleshooting* Design & implement remote access and VPN's.

Provided comprehensive remote and onsite support and managed operations for international software development company’s domestic customers. Key Contributions:* Configured and Maintained Cisco routers & switches, data & web servers, proxy servers & firewalls, and VPNs.* Designed and Maintained internet, extranet, and Intranet website.* Responsible for all disaster recovery systems and backups.* Managed all hardware and software procurement including managed licensing of all products.* Instructed management and employees about current technologies and it’s impact on the organization.

Provided comprehensive onsite support and managed operations for an IT Healthcare marketing company. Key Contributions:* Configured and Maintained Cisco routers & switches, data & web servers, proxy servers & firewalls, and VPNs.* Designed and Maintained internet, extranet, and Intranet website.* Responsible for all disaster recovery systems and backups.* Managed all hardware and software procurement including managed licensing of all products.* Instructed management and employees about current technologies and its impact on the organization.