Craig Wrightson Email & Phone Number

Wellington & Wairarapa, New Zealand

• Offering my contracted services as a personal driver-host and tour guide for small luxury group tours.• Providing knowledge, personality and experience on tour and ensuring everything runs smoothly so guests can relax and enjoy their trip. • Describing and explaining points of interest on tours and answering any guests’ questions.• Arranging entry to places like museums, buildings, exhibitions, attractions etc. as well as meals and accommodation bookings.• Knowledge of New Zealand features and attractions such as culture, history, geography, flora and fauna.• Ability to take leadership role for multi-day tour durations with excellent public speaking skills.

Wellington & Wairarapa, New Zealand

• Offering my contracted services as a personal driver-host and tour guide for small luxury group tours.• Providing knowledge, personality and experience on tour and ensuring everything runs smoothly so guests can relax and enjoy their trip. • Describing and explaining points of interest on tours and answering any guests’ questions.• Arranging entry to places like museums, buildings, exhibitions, attractions etc. as well as meals and accommodation bookings.• Knowledge of New Zealand features and attractions such as culture, history, geography, flora and fauna.• Ability to take leadership role for multi-day tour durations with excellent public speaking skills.

Wellington & Wairarapa, New Zealand

• Offering my contracted services as a personal driver-host and tour guide for small luxury group tours.• Providing knowledge, personality and experience on tour and ensuring everything runs smoothly so guests can relax and enjoy their trip. • Describing and explaining points of interest on tours and answering any guests’ questions.• Arranging entry to places like museums, buildings, exhibitions, attractions etc. as well as meals and accommodation bookings.• Knowledge of New Zealand features and attractions such as culture, history, geography, flora and fauna.• Ability to take leadership role for multi-day tour durations with excellent public speaking skills.

Wellington & Wairarapa, New Zealand

• Offering my contracted services as a personal driver-host and tour guide for small luxury group tours.• Providing knowledge, personality and experience on tour and ensuring everything runs smoothly so guests can relax and enjoy their trip. • Describing and explaining points of interest on tours and answering any guests’ questions.• Arranging entry to places like museums, buildings, exhibitions, attractions etc. as well as meals and accommodation bookings.• Knowledge of New Zealand features and attractions such as culture, history, geography, flora and fauna.• Ability to take leadership role for multi-day tour durations with excellent public speaking skills.

Wellington & Wairarapa, New Zealand

• Provided a safe, friendly and reliable mode of transport for people who can’t drive themselves, making each outing enjoyable and stress-free. • Maintained good relationships with regular customers e.g. people on ACC, seniors who prefer companions or children needing transportation.• Provided driving services to clients such as taking them to medical appointments, shopping, school runs, social engagements and airport transfers.• Worked as part of a successful team that provided a valuable community service and was well organised with planning routes and arranging pick ups and drop offs using the Fleetmatics app to manage jobs.• Provided good customer service to clients often going above and beyond the call of duty by offering personal assistance such as liaising between medical staff and family.

Wellington & Wairarapa, New Zealand

• Responsible for greeting customers and processing tour payments through mobile EFTPOS or cash.• Met tight deadlines for hourly city tours to be back in time to leave the Wellington i-SITE Visitor Info Centre.• Demonstrated leadership and public speaking skills by giving passengers commentary about Wellington’s top attractions, points of interest, history, culture and things to see and do while driving the Tuk Tuks.• Marketed and promoted the new business to the local tourism industry including hotel operators and attractions.• Checked Tuk Tuk vehicles daily to ensure tyres, lights, batteries and covers were all in working order and presented well.• Provided top service to customers and gave them an enjoyable time in a unique vehicle. I received a lot of positive feedback from passengers who recommended my services to others.

Auckland, New Zealand

• Responsible for daily delivery of digital print and copy products e.g. course books, brochures, pull-up banners, architecture and engineering plans, posters etc. to businesses throughout Auckland.• Met strict deadlines for efficient deliveries to clients by working out the most appropriate routes during peak hour traffic.• Excellent customer service skills, liaised with clients and represented the company in a professional manner.• Kept sales and customer service representatives informed on any changes to proofs.• Maintained company vehicle including regular servicing and cleaning to ensure it was reliable and up to standard.

Auckland, New Zealand

• Driving business and leisure clients to and from corporate events and meetings and providing airport transfers, meet and greets, day and overnight tours out of Auckland and wedding transport in luxury vehicles including Mercedes Benz and Chrysler.• Creating customised tours based on client’s preferences, providing recommendations of tourism products and services, offering additional services such as sightseeing tours with commentary on popular sights and activities both locally and regionally, including overnight stays.• Successfully increased tour bookings via endorsements/recommendations and upselling to existing clients.• Maintaining a high level of confidentiality and meeting strict deadlines for appointments and meetings.• Looking after passengers' luggage and transporting to hotel accommodation when checking-in guests.• Cleaning and maintaining vehicles to a high standard and keeping a log of completed jobs and necessary paperwork for credit card payments.

Auckland, New Zealand

• Developed family business by providing excellent customer service to both new and existing clients and discussing opportunities to upgrade their current phone and broadband systems.• Selling customers phone and broadband package deals and offering savings with discounted phone lines and tolls.• Training new customers on how to use new telephone systems and how to get the best usage and service out of their purchased products.• Installing, maintaining and repairing phone and broadband equipment in offices throughout Auckland including PABX phone systems such as Panasonic and Aria brands.• Creating quotations for customers wanting new or refurbished phone systems for their business.• Liaising with suppliers to order new stock for phone and broadband installations and purchasing new phone systems to sell to customers.• Arranging pick-up and delivery of cabling and phone systems for installations and repairs.• Fielding phone calls for service work and logging jobs on job sheets.• Driving van to and from the office and installation/service jobs on a daily basis.• Office administration tasks including using Microsoft Word, Excel, Outlook, creating invoices, weekly banking and sorting mail and faxes.

Auckland, New Zealand

• VIP Transport Service - New Zealand Government (May – August 2011) – Driving Members of Parliament and officials such as High Court judges and overseas dignitaries to regional destinations in luxury BMW vehicles.• Creating customised tours based on client’s preferences, providing recommendations of tourism products and services, offering additional services such as sightseeing tours with commentary on popular sights and activities both locally and regionally, including overnight stays.• Successfully increased tour bookings via endorsements/recommendations and upselling to existing clients.• Maintaining a high level of confidentiality and meeting strict deadlines for appointments and meetings.• Looking after passengers' luggage and transporting to hotel accommodation when checking-in guests.• Cleaning and maintaining vehicles to a high standard and keeping a log of completed jobs and necessary paperwork for credit card payments.

Auckland, New Zealand

• Hallmark Limousines (January – August 2011) – Driving corporate and leisure clients to corporate events, meetings, weddings, school balls and providing airport, cruise ship, hotel transfers and sightseeing tours in luxury vehicles including Ford Fairlane and Mercedes Minibus.• Creating customised tours based on client’s preferences, providing recommendations of tourism products and services, offering additional services such as sightseeing tours with commentary on popular sights and activities both locally and regionally, including overnight stays.• Successfully increased tour bookings via endorsements/recommendations and upselling to existing clients.• Maintaining a high level of confidentiality and meeting strict deadlines for appointments and meetings.• Looking after passengers' luggage and transporting to hotel accommodation when checking-in guests.• Cleaning and maintaining vehicles to a high standard and keeping a log of completed jobs and necessary paperwork for credit card payments.

Auckland, New Zealand

• Delivering a wide range of electrical supplies to a variety of customers – from electricians and large industrial and commercial trade contractors to national organisations and construction projects.• Loading company vehicle with listed goods to deliver to building sites, offices and workshops for a variety of electrical businesses.• Unloading and sorting collected items including organising delivery notes into chronological order.• Ensuring goods are loaded in the correct position and taking extra precautions with fragile goods.• Arranging paperwork for deliveries including details of products supplied to electricians.• Keeping to a strict schedule and planning the fastest routes to deliver products on time across Auckland.• Ensuring vehicle is in good working order at all times and assisting with stock takes when required.

Auckland, New Zealand

• Packing items into cartons and boxes that came off machinery and labelling each item for delivery to the warehouse where they were dispatched to customers.• Cleaning printing machinery to ensure seamless operation and maintaining high quality of printed products.

Bachelor’S Degree, Certificate In Airline, Travel & Tourism Level 3 & Certificate In Tour Guiding Level 3

Graduated top of my class as a distinction student by attending classes and passing all my unit and modules in the qualification. This.

Bachelor’S Degree, Advanced Driving Level 2

Successfully gained my Advanced Driving Level 2 course to expand my awareness and practical driving skills, especially cornering.