Enthusiastic, Sales & Marketing, Account Management Executive with 15+ years of increasing revenues, market share, and business growth through orchestration of creative sales and marketing and account management efforts using various platforms. Successful in impacting organizational performance and increasing products and services awareness. Highly focused on maximizing ROI applying advertising, marketing and promotional expertise. Effectively identifies business and customer needs and aligns marketing strategies with organizational objectives. Contributes creatively and quickly learns company information and system processes and readily adapts to change. His recent leader wrote: "Craig proved to be an employee of many valuable talents. Craig lead and/or assisted in many projects at Dental Select. These projects ranged from taking the initiative to develop several variations of our customer journey mapping to developing sales presentation pieces to assisting Account Management and making recommendations on how to operate more efficiently while maintaining the highest standards of customer service. Craig also took on roles in our reporting departments and creating internal training documents."PROFESSIONAL PROFILE*Experienced with a well rounded sales career – Account Executive, Account Manager, Business Development Marketer, Client Advocate*Team Leader, Trainer, Channel Developer, Negotiator, Expert Relationship / Trust Builder*Key Account Management / Project Management*Possesses Clear Written, Oral and Listening Communication Skills*Strong Computer Skills with Microsoft, Apple, Adobe, Salesforce, Siebel, Silverpop, IQMS, ZenDesk, html, WebEx, GoToMeeting*Forecasting & Market Analytics*Fluent in English and PortugueseSpecialties: Advertising and marketing, sales, total customer experience. Outside and inside sales, innovative successful call center executive, systems and processes analysis, business workflows and customer journey mapping.