Rajnesh C. Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Bengaluru, Karnataka, India

• Content Review and Training: Led the review and escalation of critical, high-priority content across various languages to support global machine learning classifiers. Enhanced data quality by assessing articles, posts, images, and videos, and maintained quality assurance and SLA compliance. Worked on purging misinformation on global level projects like Brazil Election, China Corona Controversary.• Process Management: Addressed sensitive and controversial material, including offensive images, derogatory language, and graphic content, in accordance with community standards. Managed target-oriented tasks, created detailed process documents, and provided timely feedback to management on new trends. Developed training materials, trained peers on content policies, and conducted regular quality audits.• Cybersecurity and Compliance: Collaborated with cross-functional teams to provide recommendations on process improvements based on content trends and emerging risks. Ensured adherence to trust, safety and financial crime prevention guidelines. Created classifiers for detecting fake profiles and tested new cybersecurity tools. Provided feedback to improve content flow accuracy and advised on training data for new tools.• Bad Actors Threat Analysis and Reporting: Research for new abusive patterns by extracting insights from reports and taking decisive action to remove bad actors and protect the platform's integrity.Facilitated cross-functional discussions on evolving abuse tactics, ensuring adherence to community standards, and responded compassionately to user concerns.• Investigation and Resolution: Investigated and resolved account support and safety issues, addressing concerns related to cyber threats and criminal activities. Prioritized timely responses and risk management, ensuring user trust and account safety.

Bengaluru, Karnataka, India

• Led efforts to protect customers and maintain trust by identifying and removing bad actors involved in financial crimes on Amazon.• Managed escalations related to sanctions screening, fraud prevention, and content abuse on Amazon’s platform.• Collaborated closely with senior managers on special projects to tackle cyber threats and insider risks.• Focused on reducing errors and improving compliance with financial crime regulations as the leader of the audit team.• Managed five pilot projects addressing various aspects of risk management, including social engineering and fraud prevention.• Promoted to lead a team of 18, introducing new ideas in SOPs for better risk management practices.• Collaborated with the development team to implement new secure tools and update product review abuse procedures, enhancing the approach to fraud and risk compliance and financial crime prevention; contributions earned a Certificate of Excellence in January 2020.• Analyzed trends to improve strategies against cyber threats and financial crimes, developing both short-term and long-term plans for better risk control.• Provided insights through reports and worked with various teams to combat criminal activities.• Encouraged stakeholders to use analytical approaches in risk assessments, enhancing the understanding and management of cyber-enabled crimes and insider threats.

Gurgaon, India

• Demonstrated flexibility by working on three different chats at same time to provide optimal coverage and meet production goals.• Took on additional job duties, including managing escalations during unexpected backlog, resulting in project target date being met.• Utilized strong team leadership skills to coordinate project work and enhance success.

Master'S Degree, Data Analytics, 2:1

Activities and Societies: Volleyball, Table Tennis, CricketLearning Data analytics course consist off following learning: Databases.

Bachelor Of Technology (B.Tech.), Information Technology

Activities and Societies: Served as a member of the Cultural Events Committee, contributing to the planning and execution of various.

Education record