Kyle Cramer Email & Phone Number

Greater Chicago Area

Provided advisory services to our clients enabling them to evolve, compete and thrive in the new digital world leveraging technology solutions including Cyber Security, Business Intelligence, Cloud Computing (XaaS), Mobility and Blockchain.For Chicago State University (CSU) – Interim CIO – Managed IT staff, consultants, vendors and budget; Directed IT projects; Developed a 3-year plan to improve IT operations and security; Identified ITSM improvements saving CSU more than $250k/year; Assisted the search and hiring of a new CIO.For Chicago Transit Authority (CTA) – Advised leadership on leveraging digital social media platforms to mine rider sentiment data, to identify opportunities for improving transportation system experience.For a Regional Healthcare Company – Advised leadership on avoiding cost by integrating supply chain planning into the procurement lifecycle to improve materials management across the organization.IBM Partnership – Envisioned and designed Cloud and Blockchain frameworks and delivery approaches.

Greater Chicago Area

IT Innovation Curriculum:1) Big Data Analytics: Businesses are accumulating more data types than ever, yet have little access to it. 2) Cloud Computing & Cyber Security: There are more reasons to adopt cloud than just cost reduction.3) Mobility: Smart devices are surpassing PCs as client devices. User Experience (UX) is KEY.4) Internet of Things (IoT): Solutions to connect and visualize data from sensors and equipment.5) Blockchain: Distributed ledgers for security and immutability, and reducing cost and friction.

Greater Detroit Area

Reporting to the CIO, was responsible for the delivery and testing of enterprise technology solutions, and developing the Project Management CoE, Testing CoE, and Portfolio Management functions.

Greater Chicago Area

Assess clients' business needs and identify the required capabilities, technology solutions and consultant team to help them implement initiatives and drive change.

Greater Chicago Area

Client advisor. Established business systems analysis leading practices to institute Business Process Management (BPM) solutions. Pega Partner Relationship Manager.

Greater Chicago Area

Conducted industry research on business and technology trends that support the proliferation of Cloud based insurance application products and services.

Greater Boston

Responsible for Business Process Management (BPM) program/project delivery and customer realization of business benefits while managing multiple engagements, client relationships and Pega partners.

Greater Boston

Trusted client advisor providing industry knowledge and methodology best practices for CRM technology assessments, strategy, roadmaps and implementations. Chordiant and Endeca Partner Relationship Manager.

Greater Chicago Area

Implemented PMO, CRM and BRM practices while leading a multi-million dollar project portfolio through strategic planning, product development and deployments, ensuring alignment between consumers, business and IT. Leveraged Seibel and Pega Partners.

Greater Chicago Area

For Imaging Portals & DealerSource.com, had full responsibility for the IT organization’s integral role in each company’s success. Worked with Marketing and Sales leaders to create strategies to develop innovative products and services. Worked closely with Professional Services to ensure end-to-end delivery of customer solutions. Partnering strategies and contracts with Cloud Service Providers. Advisor to CXOs and the Board of Directors.

United States

•Oversaw the world’s largest PeopleSoft program: 400+people; $145mil budget; four countries•Coordinated outcomes across Clients, PeopleSoft and Partners for deployment phasing•Coordinated Requirements and Use Cases for Human Resources, Financials, and Distribution•Demonstrated functional/technical knowledge of HR,BA,GL,AP,PO,IN,AM,OM,AR,BI modules•Performed upgrade planning for application components in preparation for next releases •Planned application and data migrations from legacy to PeopleSoft and Data Warehouse •Engaged Education Services to conceptualize, develop and deliver over 35 custom training events

United States

•Lands’ End: Project Manager; Delivered a Decision Support System (DSS) 20% under budget•The Northern Trust: Q/A Manager; led 26 to test and QA a Trust Management System•Ameritech: Business Analyst; Defined Customer Information System (CIS) requirements•Custom Foods: Project Leader; Implemented Inventory Control and Order Management systems•Whirlpool Corporation: Project Leader; Implemented distributed Inventory Control processes•Firestone: Project Leader; led five to develop inventory management and reporting •Harry and David: Lead Analyst; defined order entry system requirements for this food distributor

Chicago, Illinois, United States

Designed, developed and implemented business applications for Real Estate, Franchise, Licensing and Accounting Systems.

Master Of Science (Ms), Technology Strategy And Management

Bachelor Of Science (Bs), Computer Science

Certificate, Client/Server Technology

Certificate, Common Security Framework Practitioner (Csfp)

Certificate, Certified Block Chain Professional (Cbcp)