Christian Ramirez Email & Phone Number

Sydney, New South Wales, Australia

Key Responsibilities:- Oversee Employee Share Plans for public companies, including ASX200 and private companies, ensuring smooth execution of onboarding, data migration, and compliance processes tailored to each client’s unique requirements.- Champion client success by proactively managing critical plan events, such as vesting, expiries, and end of restrictions, ensuring timely communication and seamless execution.- Lead the implementation of the Employee Share Sale Facility, collaborating with banking partners to streamline payment reconciliations and optimise client experience.- Build and maintain a Jira-based project management system, enhancing task tracking and team efficiency while providing visibility into key milestones and deliverables.- Mentor and train new team members, fostering a culture of curiosity, accountability, and continuous improvement to support their professional growthKey Strengths:- Expert in data migration and onboarding, translating historical client data into our proprietary system.- Collaborative team player who mentors colleagues and shares best practices.- Client-focused, solving challenges and consistently aligning with business needs.- I thrive on learning quickly, adapting to challenges, and exceeding expectations while fostering a collaborative and supportive work environment.

Sydney, New South Wales, Australia

Key Responsibilities:- Managed securities settlement processes, off-market transfers, and SRN-to-HIN conversions, ensuring compliance with T+2 settlement timelines.- Oversaw corporate actions, including share splits, consolidations, and buybacks, ensuring accurate updates within trading systems and through CHESS.- Collaborated with the IT department to automate SRN-to-HIN conversions, conducting system testing and refining workflows for enhanced operational efficiency.- Ensured seamless communication between internal teams, clients, and third-party stakeholders to resolve discrepancies and maintain operational accuracy.- Provided operational support for equities trading, streamlining back-office processes and ensuring compliance with regulatory standards.Key Achievements:- Played a key role in automating SRN-to-HIN conversions, reducing manual workload and improving processing accuracy.- Successfully managed complex corporate actions, ensuring accurate execution and compliance with regulatory requirements.- Recognised for technical problem-solving and bridging communication gaps between technical teams and operations staff.- Optimised settlement workflows and identified process improvements that enhanced client and stakeholder satisfaction.- Developed a comprehensive understanding of the securities trading lifecycle, building a strong foundation for advanced roles in equity administration.

Sydney, New South Wales, Australia

Key Responsibilities:- Delivered high-quality support to clients, addressing inquiries related to trading accounts, platform functionality, and market operations.- Reorganised the client services roster by introducing staggered team leader shifts, ensuring leadership coverage throughout all operational hours, which improved efficiency and team support.- Collaborated with team leaders and management to identify areas for service improvement, implementing solutions that enhanced client satisfaction.- Built strong client relationships by proactively resolving issues and providing clear, detailed explanations of trading processes.Key Achievements:- Spearheaded a major structural change in the team roster, resulting in smoother operations and better team supervision during all shifts.- Recognised for excellent communication skills and problem-solving capabilities, contributing to improved client satisfaction metrics.- Gained foundational knowledge in financial markets and trading platforms, setting the stage for advancement into operational roles.

Sydney, New South Wales, Australia

I took the initiative of creating a student network at The University of Sydney, aimed at bridging the gap between researchers and students to research into the topic of disadvantage.

Builds e-commerce market position by discovering and developing sponsorships, partnerships, and strategic alliances; defines Internet marketing strategy.

Maximised market share growth leveraging the digital channel, Increased customer engagement for new, existing and past customers through digital communications.Integrated traditional marketing activities online (PR, print etc ), Develop and implement online campaigns including eDMsAnalysis, reporting and recommendations of campaigns Day-to-day management of online agencies and other suppliers - SEM, SEO.

I was responsible for analyzing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components to ensure the computer network performance meetscompany and user satisfaction. Also I provided direction, information, and recommendations regarding network configurations and installations.

Master Of Economics, Econometrics And Quantitative Economics, 78.5

Activities and Societies: Anti - Poverty GroupI specialise in Econometrics, focusing strongly on Behavioural Economics, Strategic Thinking.

Bachelor Of Electronic Engineering Majoring In Telecommunications, Electrical And Electronics Engineering, University

Majors: Telecommunications & Control Honors: Rewarded with a Scholarship for the last 6 semesters.

Advance Diploma Of Business, Business, Management, Marketing, And Related Support Services, Majors: Marketing & Management

Advance Diploma Of Business, Marketing & Management