Cristobal Ramos Email & Phone Number

. Brand development, Spanish web site updating and advertising programs. • Business Development: established relationships with companies in the NY/NJ Hispanic market.• Secured advertising space from media channels to present programs.• Translated documents from English into Spanish.• Trained Call Center Specialists on properly use of Spanish in advertising, marketing and engaging clients.• Enrolled clients in the Company programs. • Obtained facilities for events in the NY/NY area to target Hispanic population.

• Increased sales by 8 %. Developed new approach to Store Customers.• Improved customer service. Made the store more appealing to customers.• Improved inventory control. Implemented reorganization of the warehouse.• Reduced shrinkage by 1.5%. Established more effective controls. • Increased productivity within store. Assigned staff to cover peak hours and stocking.• Recruited, hired, motivated and counseled Associates resulting in a better customer service and more motivated staff delivering high quality.

Production Assistant, JOB Connections- Seiko- Dover, NJ 3/ 2005 – 12/2005Prepared shipments per written orders in a timely frame.Suggested improvements to better organize merchandise and materials. Worked directly with Supervisors to implement them. Reported all sales shipped orders including updates on a daily basis.Worked on the updating and maintaining of content files and databases. Provided timely, accurate and complete delivery of watches for various platforms. Maintained collateral room inventory; updated, ordered, and restocked supplies used as exhibits for orders’ responses.Shipping and receiving orders by Fed Ex, DHL, UPS, etc..

Saint Martin’S University

• English for advanced Groups of the Advertising and Marketing Major. • Development of skills at using the language. • Workshops on Marketing- Media Language and Advertising readings. • Foundation for basic level students.

Bogota, Colombia

• English as a second Language for college graduates, high school students and children.• Prep work for MICHIGAN, TOEFL, GMAT and GRE exams. • Teach Spanish to English teachers and peers.• Reading Comprehension for advanced level students. • Listening laboratory practice.

Implemented management development and training programs.Implemented job classification.Prepared Quantitative salary analysis. Performed Recruitment. Managed Performance Appraisal.

Bogota- Colombia

H R Assistant, Exito Department Stores Bogotá, Colombia 1989- 1994 Completed Hiring process of long term contract and temporary employees.Prepared contracts and termination pay sheets. Computerized certificates for sick leave for 1300 employees. Acted as a liaison between company and government agenciesWorked the HR operations by submodules of SAP R3 for HR.

Bachelor'S, Business Administration, 3.60

Activities and Societies: I used to play maracas in the choir.I wrote the only dissertation ever written in Colombia about FIFA.

Human Resources Management, Human Resources Management, 3.20

Activities and Societies: AlphaDissertation titled “Manual of Personnel Selection for Rojas Moving Inc.", 1992. Published in Journal.

English Proficiency, English, 3.9