Crandall Ryles Email & Phone Number

Atlanta, Georgia, Us

Atlanta, Georgia, Us

• Manage relationships with business partners in supply chain and merchandising areas to ensure alignment on vision, strategy, and roadmaps to enable and implement• Manage a development team responsible for delivering and maintaining an in-house product assortment system that uses predictive analytics to determine the assortment for over 6000 locations.• Manage a second team that is responsible for inhouse and third-party pricing applications.• Launched an IT mentorship program that includes a peer advisor program and a traditional mentoring program• Negotiate contracts with consulting partners for multiple projects• Work with business partners to conceive strategic business projects including project summaries, high level estimates, as well as annually projected ROI figures• Create and manage annual budgets by team to include team members, infrastructure costs, and license/maintenance fees• Retire aged and obsolete systems including creating modern replacement systems• Coaching team members and other rising leaders in the organization• Ensure each team’s agile ceremonies are meeting the desired objectives• Ensure each team is meeting automation objectives including automated unit and QA testing• Adjust contract resource levels throughout the year to meet business, project, and budgetary objectives• Established a team book club to break down unrecognized barriers and strengthen relationships between team members

Atlanta, Georgia, Us

• Responsible for a $25 million annual budget for a 100+ team member delivery program for a large store management and POS system implementation resulting from a previously vendor managed, highly customized software package• Responsible for transitioning a vendor managed, highly customized software package and related hardware to newly formed internal DevOps teams• Worked with other managers to hire many newly created positions required to take on ownership of the afore mentioned system and hardware• Managed a team of Iteration Managers and a Project Manager each responsible for their own agile development team• Responsible for project and release plans for the program• Ran daily program-wide standups for announcements/updates keeping all teams informed eliminating the need for monthly multi-hour program-wide meetings

Atlanta, Georgia, Us

Responsibilities included:• Managing the vendor responsible for the development of a highly customized software package used to manage NAPA stores’ back office and POS functions• Travelling regularly to the vendor location to organize and hold working sessions on how delivery could be improved• Building and managing a team of project managers, release managers, and the program configuration management team• Managing the team responsible for converting NAPA stores to the new store management software• Delivering executive level program updates and running the accompanying meetings• Managing the program and release strategy for the previously mentioned software• Managing and facilitating the overnight deployment of vendor releases• Making go/no go decisions and facilitating the related meetings• Building and maintaining of all project plans related to the previously mentioned software• Introducing and managing a backlog refinement process for the program

Atlanta, Georgia, Us

In this position I managed 30+ onshore and offshore (contract and FTE) related to the SAP Retail Systems for the Canada DivisionResponsibilities included:• Assigning and Maintainin appropriate development resource levels for all Canada Division SAP related projects and support• Making decisions on growing and/or shrinking the development team based on my analysis of project forecasts while balancing team member utilization• Working with project managers to make decisions regarding project resources needs• Interviewing new prospective development resources (contract or employee)• Obtainnig regular status updates from all development team members• Conducting one-on-one meetings for all direct reports and as needed for contractors• Reviewing and approving timesheets for all development team members• Ensuring appropriate team members participated in project meetings and change management activities• Ensuring all development team members were aware of and followed all established standards, policies, and procedures• Evaluating and providing feedback to our consulting partners about their individual resources

Duluth, Ga, Us

In this position I provide oversight of IT Change Management for the Global ERP System including applications such as SAP R/3, SAP BW, TIBCO, Vertex, StreamServe, Paymetric, and E9. I manage all resources in the area of SAP Security, StreamServe, and Batch Job Management. I also manage the "cross-functional" Global ERP projects. Another role of mine is coordinating many SAP Basis activities including maintenance, upgrades, system outages, and any other major Global ERP systems events.

Duluth, Ga, Us

During this time I worked as a member of the SAP Production Support team working primarily on Order-to-Cash functions. In this role I made SAP configuration changes, gathered and updated requirements, coordinated application development activities, and updated / executed formal test scripts. This position also gave me the opportunity to manage small projects where I used both my technical IT skills and my knowledge of the business to coordinate business and IT resources across the globe to implement these projects successfully.

Duluth, Ga, Us

In this position I managed the PeopleSoft Support Team. This included other applications such as Gentran, Taxware, Protobase, and Kronos. During this time, I worked with my direct reports to improve their overall knowledge of the supported systems. This included teaching training sessions in SQL, PeopleTools, PeopleCode, SQR, Application Engine, and important business processes. I was also responsible for approving all changes that were made to these systems not only to ensure the changes met all requirements, but to ensure all change control policies and procedures were followed.

Duluth, Ga, Us

Supported PeopleSoft Financials by gathering and documenting requirements, making code changes, conducting both unit and system tests, and implementing solutions. This role also included performing system upgrades, performance tuning, creating customer reports and processes, and creating interfaces. During this time I also contributed in the merger of two companies onto an upgraded PeopleSoft ERP.

Sugar Land, Texas, Us

Bba, Management Information Systems

Education record