Carla Randle Email & Phone Number

Riviera Beach, Fl

• Provide a positive experience for new and current subscribers by meeting their utilityneeds and address issues • Diagnose and troubleshoot to resolve problem request• Educate subscribers on how to calculate and read the utility bill• Resolve requests for information, billing, and new service• Issue work orders for loss, degradation, or total loss of service• Prepare disconnect report daily for overnight payments• Provide online assistance for EFT/ACH payments and bills• Respond in a timely manner to online inquiries

West Palm Beach, Florida Area

New hire orientationCompensation/payrollPersonnel records maintenance

Boynton Beach, Fl

• Recruit Installers and Helpers for commercial/residential air conditioning• Assist with payroll • Schedule installs, repairs, and county inspections• Order equipment from suppliers• Permit courier• Process estimates/quotes, billing invoices

Jupiter, Fl

• Screening and selection of J-1Visa Interns and Trainees• Skype interviews and follow-up• Intern/trainee orientation and travel coordination• Record keeping and labor law administration• FSA oversight and open enrollment preparation and processing• Benefit Time Tracking• Benefits Management (Health, Voluntary Plans, 401K)• Workers comp processing oversight

West Palm Beach, Florida Area

 Responsible for recruiting staff and New Hire Orientation Skilled in performing job evaluation  Excellent attendance management and compensation management skills  Experienced in maintaining personnel records and reports preparation  Expert in interview scheduling and organizing training programs  Knowledge of the process to verify employees' history and credit check  Strong organizational, analytical, communication and creative skills  Managing all the benefits plans including medical, dental, life, STD, LTD, FSA and 401K plans. Prepare enrollment forms for insurance plans and retirement plans; work collaboratively with Insurance liaisons Enter payables and prepare monthly reports Grant billing: Oversight of accurate and timely invoicing for funding and Medicaid

West Palm Beach, Florida Area

We specialize in employee engagement, wellness, morale, and retention programs for business owners, executives, managers, and staff. Clients select from an array of services and products. We tailor programs to meet the specific needs and priorities of your business. Our “Building A High Performance Team” guide provides extensive information on topics including onboarding, rewarding, and recognizing employees. It is a quick reference for managers and executives who have limited time for research and development of a plan to re-energize their employees, available for purchase for $12.50 at createspace.com/4282625

West Palm Beach, Florida Area

* Supervise 26 full and seasonal employees* Responsible for ensuring the accurate enrollment of benefits in a paperless environment* Develop processes and procedures to streamline the workload and reduce errors* Facilitate quarterly training sessions with insurance carriers.* Co-authored Customer Service Manual used companywide* Create job descriptions, interview, hire, train and monitor new candidates* Prepare budget for Annual Enrollment period* Complete yearly performance appraisals* Design monthly tracking reports for metrics to gauge volume and organic growth* Analyze yearly survey results to forecast future staffing needs* Designed score card to monitor calls for quality assurance* Addressing client issues and resolving problems* Educate and administer employee insurance benefits* Process life and disability claims* Assist in administering Flexible Spending Account

West Palm Beach, Florida Area

Tile Contractor with 50 - 99 Employees, 16 years in business, 5 to 10 Million in Annual Revenue * Assist Customer Service Supervisor with homeowner warranty repairs. * Maintain calendars for 15 tile sub-contractors and customer service technicians for product installation and quality assurance. * Complete weekly work ticket reports for GL Homes, Sunland Homes, Wayne Homes and several other builders. * Accountable for invoicing and tracking accounts receivable. * Plan and attend weekly meetings with builders. * Back-up receptionist

West Palm Beach, Florida Area

* Assist Vice President of Finance and Administration.* Accountable for account payables, receivables, and weekly payroll functions for Chapter office and eight branches; assist in reconciliation of all operating accounts.* One task involved developing a check request form and expense tracking form to assist the branches with monthly expenses, reducing input time.* Cash journals, payroll timesheets, bank deposits, contributed services report, attendance records, bequest files, process travel expense reports for staff and volunteers, and financial statements* Assistant to the President, Executive Board, Chapter Board, and Standing Committees. * Accountable for maintaining President's calendar, composing correspondence, maintain board database, agendas, minutes, schedule and attend meetings, teleconferences, travel arrangements, bulk mailings, mail distribution and file maintenance.* Assisted Executives and other employees with special event planning.

West Palm Beach, Florida Area

Prepare and input accounts payable data into Q&A and Solomon Accounting systems.Perform daily Trial Balance on all account payables.Generate accounts payable checks.Generate listing of payroll changes and update Warrants List.Make insurance premium adjustments on weekly basis and balance to invoices.Prepares recruitment announcements, orientation booklets, applicant information and new employee benefit packets.Schedule interviews, maintain personnel records, including promotion, pay changes and new hire information.Participate in the design, development and conduct of salary surveys.Administer typing tests, conduct reference checks, verify employment and administer and/or participate in the new employee orientation process.

Organizational Management, Human Resources Management And Services, Cum Laude

Certification For Professional Secretarial Program