Steven Crane Email & Phone Number

Columbus, OH, US

US

• Oversee and manage complex problem-solving analysis and investigations, by performing in-depth analysis using problem-solving techniques
• Lead investigations, determine the Root Cause and counter measure direction, work with the responsible department to apply the C/M and evaluate the C/M effectiveness.
• Manage, evaluate, and approve design changes in mass production
• Lead cross functional teams in production design, complex problem analysis, resolution, and prevention
• Lead new model design countermeasure activities for manufacturing quality problems
• Effectively communicate problem analysis and countermeasure direction to senior management

US

-In depth root cause analysis of concerns and investigations, to ensure that root cause is clearly identified with all applicable systems.-Confirming and evaluating countermeasures for effectiveness, to ensure no repeating issues.-Using data metrics, to evaluation where activity needs to be focused and which concerns need to be addressed.-Perform supplier.

US

Manage over thirty suppliers in many different commodities (chassis, electronics, and many more)Interacted with suppliers to address quality concernsPerformed complex investigations, troubleshooting, and design of experiments to identify true root cause Completed improvement projects, with supplier and design, to improve the quality of the part Utilized.

US

• Interacted with suppliers to address any quality concerns with their respective parts
• Kept confidentiality between suppliers
• Performed technical analysis of suspect parts to determine if product is meeting an agreed upon specification or master sample
• Document quality concerns with detailed text and photos
• Worked with suppliers for investigation of true root cause with quality issues and confirming effective counter measures to eliminate additional fall out
• Managing suppliers to confirm that FMVSS regulations are being met

Athens, Ohio, US

• Represent the Engineering Technology and Management Department
• Provide tours to future prospect students and their families
• Communicate with prospective students and their parents, representing the College and the University favorably
• Participate in engineering outreach programs

• Resolved external customer needs in the aftermarket order fulfillment process; effectively responded to detailed questions on ordering correct parts per specifications, and up-sold product improvements, alternate and.
• Created customer quotes and invoices as well as converted quotes in both the ERP/MRP system and the Online Parts Program.
• Accurately processed orders in a timely fashion and coordinated as necessary with other functional areas such as manufacturing, planning, purchasing and logistics
• Coordinated all aspects of shipping parts orders to fulfill customer orders in a timely fashion and at required destination, in the most cost effective and efficient manner

• Conducted several tests and concluded that Ariel’s compressor frames could be cleaned in an alternate method
• Recorded the quantity of valves being rebuilt for three months and after recording the information of over 3,600 valves, we were able to restructure our valve ordering process
• Designed a raised platform that would allow operators to use equipment in a safer manner by using Solid Edge
• Designed a cart that could hold tooling and be utilized during the assembly process using Solid Edge

Athens, Ohio, US

• Prepared lab for activities in Plastics Processing Lab
• Modified existing equipment, wrote procedures, and developed methods to store materials to meet OSHA requirements
• Expanded knowledge and awareness of the processes and procedures of manufacturing and plastics engineering

• Managed all aspects of shop operations, including supply inventory sheets
• Assigned projects to mechanics based on skill level
• Oversaw and tracked on-time repair schedule
• Assisted with and performed repairs
• Volunteered on and off for the past five years

Bachelor Of Science (B.S.), Engineering Technology And Management

Minor, Business

Master Of Business Administration