Cristian Arceo Email & Phone Number

Birmingham, Alabama, United States

• Performed data verification and assured timely completion and submission of Patient Reported Outcome forms to improve the understanding, prevention, and treatment of sports-related injuries through research.• Provided training and guidance to designated personnel and interns regarding ASMI’s data repository software (Oberd) which provides operative notes and data comparison/export features.• Ensured patient operative notes were complete and accurate, and assisted with data collection projects to identify trends which allowed for cross examination of collected PRO measures and types of procedures, implants and treatment decisions that were then published in medical journals.

Birmingham, Alabama, United States

• Coached members and provided an empathetic environment to identify effective solutions to healthcare barriers thus developing rapport and relationships with individuals to increase self-efficacy.• Worked telephonically/electronically with members to manage their chronic condition and interfaced with member profiles and data within Salesforce to identify and solve barriers to individual’s health management.• Assisted members in locating various services, physicians, or resources in addition to being a virtual partner in problem-solving, coaching via health videos, activities, and resources to support the member's specific health needs.• Monitored data reported directly by members to create a personalized health improvement plan and used KPIs to assess work performance.

Birmingham, Alabama, United States

• Conducted proper processing and preparation of all patient specimens in the lab facility to support Medical Lab Technicians which ensured accurate and timely patient care.• Inspected specimens’ integrity, verified demographic information, and labeled all prepared specimens in accordance with the information provided in the requisition which aided in efficient lab processing.• Created a method for processing specimens and requisitions that included remaining focused and precise which increased production and personal efficiency by 4%.

Birmingham, Alabama, United States

Assisted the physical therapist in performing treatment practices according to departmental policies/procedures and maintained patient health by providing effective physical therapy services thus increasing the number of patients that the physical therapist could take in per day by 5%.• Administered therapeutic heat, light, or electric modality treatments and educated patients on proper exercises and functional activities to promote a healthy and safe lifestyle. • Aided with sanitary duties and assisted the office coordinator by conducted administrative responsibilities such as phone operation, referrals, scheduling patients, supply orders, and administering initial evaluation paperwork in order to increase the efficiency of the office.

Bachelor'S Degree, Kinesiology And Exercise Science

Associate'S Degree, Physical Sciences