At Aurea Software, an ESW Capital portfolio company, I served as a Pre-Sale Business Consultant, focusing on communicating and presenting our robust B2B software solutions to a diverse portfolio of clients, including several blue-chip companies. In this role, I leveraged my skills to design tailored software solutions, develop compelling product demonstrations, and maintain a detailed knowledge base for our comprehensive product portfolio.My key responsibility involved nurturing… Show more At Aurea Software, an ESW Capital portfolio company, I served as a Pre-Sale Business Consultant, focusing on communicating and presenting our robust B2B software solutions to a diverse portfolio of clients, including several blue-chip companies. In this role, I leveraged my skills to design tailored software solutions, develop compelling product demonstrations, and maintain a detailed knowledge base for our comprehensive product portfolio.My key responsibility involved nurturing relationships with key decision-makers across my assigned accounts to establish technical buy-in for Aurea's offerings. I consistently worked towards removing any technical objections throughout the account engagement process, paving the way for successful partnerships. This experience provided me with an unparalleled opportunity to immerse myself in the technical sales process across multiple vertical markets.I've contributed to the revamped Platinum service process, boosting customer engagement, and the development of Aurea Insights, a BI service for actionable insights. I serve as the SPOC for CRM Client, ensuring seamless access to Aurea CRM on phones and tablets. Show less

As the sole Technical Account Manager for Aurea's Europe and Asia regions, I provided exceptional technical concierge service to high-value clients. My focus was on analyzing customer issues, collaborating with the product team, and developing effective solutions. I contributed to creating targeted release plans, addressing critical business problems, and successfully retained multiple high-value customers by resolving technical issues and ensuring satisfaction.

As an Online Marketing Specialist and CMS Manager at Firewalls.com, I combine my expertise in SEO with extensive Magento knowledge to optimize website performance and enhance user experience. Passionate about driving online visibility and improving content management, I contribute to the company's success by implementing effective marketing strategies and streamlining CMS processes.

Transitioning from Aurea Software to CopperTree Solutions, both being portfolio companies of ESW Capital, I continue to leverage my skills and expertise as a Business Consultant. This transition was a result of a strategic merger between Aurea and CopperTree. In my current role, I remain focused on presenting and communicating complex B2B software solutions to a diverse client portfolio. My work is mainly centered around specific products including Playboks, Lyris, Bonzai, MessageOne, and Email… Show more Transitioning from Aurea Software to CopperTree Solutions, both being portfolio companies of ESW Capital, I continue to leverage my skills and expertise as a Business Consultant. This transition was a result of a strategic merger between Aurea and CopperTree. In my current role, I remain focused on presenting and communicating complex B2B software solutions to a diverse client portfolio. My work is mainly centered around specific products including Playboks, Lyris, Bonzai, MessageOne, and Email Suite.In addition to my primary role, I am also involved in CopperTree's generative AI initiative, further expanding my technical expertise. As always, my key responsibility lies in nurturing relationships with decision-makers across my assigned accounts, ensuring technical buy-in for our offerings, and working relentlessly to remove any technical objections throughout the account engagement process. This role continues to provide me with incredible opportunities to deep dive into the technical sales process across various vertical markets. Show less

As Head of Digital Production at Secure Link Services Ltd., I led a team of 40 professionals in delivering 55+ medium-sized projects, spanning eCommerce shops, web applications, and mobile apps. My diverse expertise as Team Lead, Program Manager, and Digital Consultant enabled me to successfully manage projects such as an ad publishing platform, an IoT portal for a Swiss insurance giant, an integrated webshop for lifestyle products, a credit calculator for European FinTechs, and a reservation… Show more As Head of Digital Production at Secure Link Services Ltd., I led a team of 40 professionals in delivering 55+ medium-sized projects, spanning eCommerce shops, web applications, and mobile apps. My diverse expertise as Team Lead, Program Manager, and Digital Consultant enabled me to successfully manage projects such as an ad publishing platform, an IoT portal for a Swiss insurance giant, an integrated webshop for lifestyle products, a credit calculator for European FinTechs, and a reservation site for a leading hotel chain.Under my leadership, the department experienced significant growth, increasing its revenue by over 5000%. I was also responsible for overseeing the hiring, resource management, and finances within my business unit, further contributing to the company's success. Show less

Helped SELISE to create a digital presence in Europe, the Middle East, and The United States. I was also responsible for several in-house projects: Bidding platform, Advertisement network syndicate, in-house CMS.

Helped build create the digital presence of 150+ SMEs in United States. Offered consultancy and technical support to build E-commerce sites that convert. Received the "BASIS Outsourcing Award" because of the achievement of this role.

Factory in-charge of 6 of the largest Sweater Factories in Bangladesh. Main responsibilities of my job were - Communication (Between Bangladeshi factory and Uniqlo Japan), Negotiation with Factory and Quality control.

As an offshore freelancer, maintaining clear communication between Italian HQ and Indian branch office. Helped to organize several digital files (audio, video, text) spread over multiple regions.

Worded in the Finance department to prepare monthly reports.