IT Manager, Corporate Systems Solutions, supporting Finance, Actuarial, Risk Management, and Enterprise Data Management applications.Product Owner and Initiative Owner for multiple workstreams in a successful three-year effort to separate Resolution Life US from Voya Financial, while simultaneously migrating from traditional data center environments to 100% cloud-based platforms.* Resolution Life US acquired Voya Financial's life insurance businesses in January 2021.

IT Manager (Engineering and Operations), Corporate Systems, supporting Financial Risk Management and Enterprise Data Management applications.* Voya Financial was formerly known as ING US.* Voya sold its life insurance businesses to Resolution Life in January 2021.

Sr. Systems Engineer, supporting Financial Risk Management applications, including high-performance calculation engines running on multiple operating systems in grid computing environments.- Technical lead for cross-country data center migration for the grid computing platform.- Technical lead for full hardware refresh across multiple data centers.- Technical lead for proof-of-concept project to change to alternative grid computing technology.- Team focal for Disaster Recovery planning and testing.- Team focal for Business Continuity Planning.- Team focal for audit response.* ING U.S. became Voya Financial in 2014.

Provided systems support to enterprise, small business, SOHO and residential customers in the following areas:- Systems Integration- OS Support (Unix, Linux, Windows)- Unix/Linux Shell Development- Security solutions- VOIP solutions- Virus / Malware removal- Data recovery services- Computer systems/component installation and support- Wired and Wireless network installation and support- Broadband Internet installation and support

Developed technology roadmap for new product/services development strategy, giving direction to the business's total new product effort. Led cross-functional teams of IT specialists. Designed, implemented, and integrated software product add-ins and multiple third-party features into the core business system to enhance product functionality.- Served as Project Leader for successful software upgrade development project of SAVE newspaper library system, extending the product life cycle to maximize revenue.- Designed, configured, and implemented the hardware and software environment for SAVE service bureau system, allowing company to attract and retain its SAVE customers.* NewsBank acquired MediaStream's SAVE product line in 2002.

Prepared and delivered on-site and in-house sales and training presentations to technical and non-technical audiences. Administered operating system and hardware technical support for internal server systems, as well as remote customer systems. Designed, configured, and implemented new software and hardware systems in multi-platform environments running AIX, Solaris, Linux, and Windows. Wrote and instituted 24/7 support policies, configured PBX/voicemail system to reflect after-hours policies.- Recognized as subject matter expert (SME) in UNIX shell and utilities for the enterprise; mentored direct reports and ensured related platform and product knowledge transfer across business lines. - Conceptualized and developed the hardware and software environment for service bureau system which became the foundation of NewsLibrary newspaper data marketing system.- Designed, configured, and seamlessly implemented Managed File Transfer (MFT) solutions for secure sharing and distribution of data through the Internet.* MediaStream was previously known as Vu/Text. The SAVE product line was acquired by NewsBank in 2002.

Managed support programming staff. Developed and managed products, and systems integrations.Trained and mentored staff; handled internal server support.* Vu/Text was merged with PressLink and rebranded MediaStream in 1996.

Led a team of hardware and software support technicians in the implementation and support of Unix-based EMR and physicians billing systems at over 60 physicians’ practices.

Led a team of 3 software developers in the design and development of software for hospitals, including Time & Attendance and Radiology Management systems. Provided sales support for product marketing and executed implementation at client sites.

Completed requirements definition, design, and development for a large scale military supply logistics system. Served as PC coordinator for the project and provided technical support and training for users.

Developed and customized hospital software products, including an online Time & Attendance application and electronic claims interfaces for physicians billing systems.