Chad Crawford Email & Phone Number

Seattle, Wa, Us

Manage an annual quota of $702 million in renewal revenue.Strategically manage a portfolio of global alliance partners, nurturing relationships and identifying new revenue opportunities.Lead a cross-functional team to develop and execute comprehensive renewal channel strategies.Negotiate and finalize complex contract renewals, ensuring favorable terms and conditions for both parties.Collaborate with product development and marketing teams to create customized offerings for alliance partners.Conduct regular business reviews with partners to track performance, address concerns, and identify growth opportunities.Expand the global alliance partner network by identifying and onboarding new partners in key international markets.

Seattle, Wa, Us

• Received MVP for Renewals Sales multiple times• Generated over $25 million dollars in revenue sales yoy• Achieved 125% of my individual and team attainment goal yoy• Provided the best customer service and solutions to our clients using CRM tools• Translates complex technology concepts into business value to customer c-level executives. Builds business cases that quantify the value for the customers.• Aided in development of future Veeam renewals representatives and new hires• Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Basking Ridge, Nj, Us

•Provided superior customer service with extensive knowledge of Verizon’s portfolio•Increased sales by over 10% within one month at Walmart, Family Dollar, Dollar General and Walgreens locations.•Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.•Developed and implemented strategies to promote Verizon Wireless.•Administered presentations on Verizon’s plan and services that guaranteed new and existing customer satisfaction

Dallas, Tx, Us

Dallas, Tx, Us

• Attained Top 5% Sales Representative in GA/SC Market.• Reached the title of Business Adviser• Furthered monthly sales goal of $50,000+.• Awarded the title of Manager on Duty based on sales performance and leadership skills.• Amplified store sales performance by 15% by orchestrating "table days" for Fortune 100 and local businesses.• Established relationships with customers to increase likelihood of repeat business.• Maintained knowledge of current sales and promotions.• Educated customers on merchandise based on their needs and preferences.• Cultivated and mentored new associates on POS system and key sales tactics.• Prepared promotional displays, including quarter and full-size point of purchase displays.

Dallas, Tx, Us

Dallas, Tx, Us

Eatontown, Nj, Us

• Maximized profits through effective sales training and reduced profit loss.• Directed a new ordering process and identified poor work habits to improve process effectiveness.• Amplified repeat business through exceptional customer service.• Trained and Coached personnel in sales and marketing.• Controlled cash drawers and made bank deposits.• Organized store merchandise racks by size, style and color.• Orchestrated stock orders and managed inventory levels.

Cupertino, California, Us

• Facilitated base level IT support issues to non-technical personnel within the business.• Executed call flow and responded to technical support needs of customers.• Advised customers for upcoming sales events and promotions.• Oversaw all customer relations issues in a gracious manner and in accordance with company policies.• Earned multiple positive reviews acknowledging dedication to excellent customer service.• Operated wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.• Delivered superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.